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Castlewood Inn

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Castlewood Inn
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Benson, North Carolina
Reviewed 26 October 2014 via mobile

I can not say anything negative about our stay. The rooms were exceptionally clean. That's the first thing I look for. The staff was cheerful and accommodating. The tv was the older style but really is that a big deal? It worked and the picture was clear. Our WiFi worked really well, in fact much better than some of the...

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5Thank MelonyJ1990
Tylertown, Mississippi
Reviewed 22 October 2014

First of all let me say that this place is probably pretty typical for the mom and pop motels in Maggie Valley. This is however not an excuse. We have been traveling to Maggie Valley for may years and have stayed in many of the hotels/motels. This was not the worst but it certainly can improve. I will say it...

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1Thank yelir49
London, United Kingdom
Reviewed 26 September 2014

Checked in OK to this locally run hotel, although had issues straightaway with Wifi. I was put into a room at the end of the hotel that had no Wifi signal, but to be fair after I asked reception I was moved to a much better room and the guy at the desk even rang up the Wifi people and...

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1Thank nickB_London_UK
Reviewed 13 September 2014 via mobile

My husband and I stayed here two nights with our daughter and two grandchildren. It was clean, average motel setting. Quiet place. I was suprised when we went out to eat and to ghost town for the day and we came back our room was cleaned, beds made, fresh towels .. You rarely get that service anymore!!

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2Thank Ann T
Elizabethton, Tennessee
Reviewed 4 September 2014

Hey Just kidding, the water is really tasty, but I got your attention ! The Castlewood Inn is a nice place to spend a 3 day weekend or a longer vacation. The rooms were as clean as any place we have stayed and The Lady and Gentleman that run it were very friendly and knowledgeable of the area. He was...

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1Thank JRexS
Aiken, South Carolina
Reviewed 3 August 2014

My husband and I decided to go to Maggie Valley this past weekend. (This was our first getaway without children in 17 years) so we were really excited!! I was having trouble finding a room because most were booked or highly priced due to a festival going on in town. I booked here on booking.com the day we were to...

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2Thank Jennifer C
Whiteville, North Carolina
Reviewed 14 July 2014

My family and I stayed here for three nights. It was conveniently located to several restaurants and attractions. Very clean. Friendly staff. It was nice and quiet. I would definitely stay there again.

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Thank d m
Orlando, Florida
Reviewed 5 July 2014

Castlewood came at a fair price - and the housekeeping staff made sure the room was almost spotless. Apparently, the facilities have recently undergone some renovations and the craftmanship displayed was poor. My business requires I spend a great deal of time on computer, thus my biggest frustration. While CI advertised WIFI, it was almost non-existent or slow to the...

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Thank Brasstec
attila s, Owner at Castlewood Inn, responded to this review

We have 4 wi-fi transceivers located around the building, and yes the internet does go down seldom, and as for the low signal I don't know what to say about that. Our main computer in the office works off wi-fi and we only have total internet down very seldom. We communicate with Booking .com, Expedia.com and Directinn.com every six minutes....

Charleston
Reviewed 5 July 2014 via mobile

I usually rate a room by cleanliness and shower pressure. Sounds odd I know...but I hate to not be able to rinse shampoo out of my hair without bending down and doing it under the faucet. Our room was clean...bed was okay but not as comfy as I like, pillows need to be replaced as they are flat and hard....

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Thank Bobby S
attila s, Owner at Castlewood Inn, responded to this review

If my search is correct the guest stayed in rm 101. I checked the showerhead and found some debris in the head, cleaned it out and it is full blast now. (never had a complaint about water pressure, that is why i was surprised). I checked the 2 king size pillows in the room and they felt right to me,...

florida
Reviewed 2 July 2014

We spend a few nights at Castlewood Inn while enjoying the Blue Ridge Parkway and Smoky Mountain National Park. The motel was in the heart of Maggie Valley, was convenient to restaurants and very close to the parkway entrance. The property was mostly clean and quiet while we were there. It is a dated property and poor construction. There was...

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Thank pianogal83
attila s, Owner at Castlewood Inn, responded to this review

Everyone has their opinion, most are very good and a few not so good. We have to live with that. The guest only paid $72.50 per night.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family operated. We have the only kiddie slide in M.V. at our seasonal heated pool. Close to attractions Cataloochee Ski lodge, restaurants, next to Fantasy Golf. We are Biker friendly. Mini-fridge, Microwave, Coffee pot and hair drier in all rooms. ... more   less 

Additional Information about Castlewood Inn

Address: 3695 Soco Rd, Hwy 19, Maggie Valley, NC 28751-6729
Region: United States > North Carolina > North Carolina Mountains > Maggie Valley
Price Range: $118 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Castlewood Inn 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Castlewood Hotel Maggie Valley
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Questions & Answers

Here's what travellers have asked, with answers from Castlewood Inn staff and other travellers.
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Questions? Get answers from Castlewood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 102 was wonderful.”
 of 5 bubbles susanrising, 10 Sep 2016 | Read review
“We like rooms on the front side, second level. You can see lots of the area, and the rocking chairs are super.”
 of 5 bubbles coxter, 27 Mar 2015 | Read review
“Rooms on the second floor might be a little quieter.”
 of 5 bubbles yelir49, 22 Oct 2014 | Read review
“Choose a room near reception if you want a good Wifi signal, although the issue I had might be fixed now.”
  • Queen Room
  • Room with TV and Fridge
  • Queen Room
 of 5 bubbles nickB_London_UK, 26 Sep 2014 | Read review
“If you are looking for friendly and down to earth place this is it. Loved the second floor roooms.”
 of 5 bubbles 377dm, 14 Jul 2014 | Read review
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