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Best Western Mountainbrook Inn

CancelonUS$84*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$108*
US$84*
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US$90*
US$90*
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Best Western Mountainbrook Inn
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Mountainbrook Inn
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Showing 449: English reviews
Durham, North Carolina
Reviewed 4 weeks ago

Everything exceeded expectations. Service was excellent, room was comfy. We will definitely stay here again when in the area. An added bonus was being surrounded by The Great Smokey Mountains. Very fun trip.m

Review collected in partnership with Best Western
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Helpful?
Thank carolfS7924OM
Mills River, North Carolina
Reviewed 5 weeks ago

We had a very nice stay. The lady who checked us in was very nice ,helpful and pleasant. Housekeeping did a great job and breakfast was good. Didn't like the overnight front desk man. He wasn't very pleasant and check out was very confusing.

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Helpful?
Thank 53pattyv
Bluffton, South Carolina
Reviewed 17 April 2017

Toilet backed up twice in two days. Small gravity flow toilets. They should be power flush. Too much noise from the second floor. It woke me up multiple times through out the night. No handicap designated parking.

Review collected in partnership with Best Western
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Helpful?
Thank waltered0201
Michael P, Manager at Best Western Mountainbrook Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in future. We apologize regarding noise from the second floor. In future please let us know...

Moline, Illinois
Reviewed 14 April 2017

Bad advice from Asheville visitor center to go to Maggie Valley. Stayed in Best Western which is next door and shared by micro hotel. Drove into town from blue ridge parkway - town looked washed up. Found Best Western - asked girl at desk for somewhere to eat. She says -don't know -never been out to eat! Room smelled of...

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Helpful?
Thank BOO368
Michael P, Manager at Best Western Mountainbrook Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in future. We are in process of renovating our pool so it can be ready when...

Coastal South Carolina, South Carolina
Reviewed 14 April 2017

The non smoking room had a faint smoky and musty smell. Do not stay here if that will bother you. The king handicap room was very clean though and the decor and furnishings seemed new. The bed was comfortable and linens seemed clean. The shower had a decent water flow which was nice. Everything worked as it should - bath...

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Helpful?
Thank playcation
Michael P, Manager at Best Western Mountainbrook Inn, responded to this review

Your business is very important to us and we value your feedback by telling us what you liked, what you did not like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guest in future. We hope to see you again soon.

Angie, Louisiana
Reviewed 12 April 2017

Second time to stay here, two KSNS rooms/ seniors. Were placed upstairs with no elevator or inside stairs. Had to drag our luggage upstairs in the rain and snow flurries. Rooms were full of smoke smell, asked for NON-SMOKING rooms. Breakfast area was NOT large enough for everyone to eat, had to go to another place. There was only one...

Review collected in partnership with Best Western
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Helpful?
Thank kennedysjamdan
Michael P, Manager at Best Western Mountainbrook Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in future.

waynesville, United States
Reviewed 11 April 2017

Pleasant we had a great time the Hotel was a little far away but we made it work the hotel staff went out of their way to make our stay as pleasant as possible. We travel with our dog the facility was very accommodating

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Thank 403dennisy
Johnston s
Reviewed 10 April 2017

The hotel was great! We will def be back!! The rooms were nice ! The employees were friendly! It's in a great location. Easy to get to! The internet was awesome and the outside appearance was great! I'm already ready to go back!

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Thank F2120COelizabethc
Johnstown, United States
Reviewed 28 March 2017

This Best Western was in a very nice location. Everyone was very nice and helpful. We will be staying there again. There was eating and some shopping within walking distance or you could sit outside in the rockers and enjoy the view, visit with other guests, or just chill in your room. We really enjoyed our stay.

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Thank G3191EMcatherinec
Cleveland, Georgia
Reviewed 28 March 2017

This is an older motel but they have done EVERYTHING to update and make it nice. Very clean. Friendly staff The only negative we could find was noisy upstairs people but we forgot to leave a fan on for noise, so that's on us! I have a very bad back and the bed was great!

Review collected in partnership with Best Western
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Thank dabriellew2016

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Best Western Mountainbrook Inn

Address: 3811 Soco Rd, Maggie Valley, NC 28751
Region: United States > North Carolina > North Carolina Mountains > Maggie Valley
Price Range: $112 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Mountainbrook Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Best Western, Hotels.com, Booking.com, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and HotelsClick so you can book your Best Western Mountainbrook Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountainbrook Hotel Maggie Valley
Best Western Maggie Valley
Maggie Valley Best Western
Hotel Style:
#5 Romantic Hotel in Maggie Valley
#6 Family Hotel in Maggie Valley
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Mountainbrook Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different place - but whole town needs a makeover!”
BOO368, 14 Apr 2017 | Read review
“Ski stop over”
MichelleD730, 20 Feb 2017 | Read review
“The building behind the main building, upstairs facing the pool-fabulous view.”
Schaghticoke, 21 Oct 2016 | Read review
“Upstairs rooms on the front of the building will have the best view.”
NicholeC401, 17 Oct 2016 | Read review
“In back close to the pool and hot tub”
nanad2014, 5 Oct 2016 | Read review
5 of 5
Cancelon
US$84* /night
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Expedia.comUS$90
Booking.comUS$90
HotelQuicklyUS$108
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*Disclaimer
Prices are for 1 room, 2 adults
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