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Quality Inn & Suites

13470 E Independence Blvd, Matthews, NC 28105-4958
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (40)
Room & Suite (37)
Dining (6)
Sponsored by:
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09/04/2017 10/04/2017
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    • Excellent52%
    • Very good23%
    • Average10%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “kenyatta” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
    Hotel deals
    09/04/2017 10/04/2017
    Standard Room

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    Free Cancellation
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Reviewed yesterday

    We enjoyed our stay. The staff was outstanding. Breakfast was nice. The room was clean and neat. It is close to places you can eat as well as near places to shop or get grecories. It was quiet and peaceful.

    Review collected in partnership with this hotel
    Hotel's Favourite
    Reviewed 15 December 2016

    This is the best in the area. They are super nice and friendly. Everything is always clean. They treat choice members better than any other hotel out there. They appreciate your business. Even their continental breakfast area was clean and stocked.More

    Review collected in partnership with this hotel
    Response from MiReed, Manager at Quality Inn & Suites

    Dear Traveler, We are ecstatic that you enjoyed your time here with us at our property and that you took your time to let us know. Our staffs goal is to make everyone feel like they are at home and knowing that our choice privilege...More

    Reviewed 2 weeks ago via mobile

    The road is being expanded and it makes this hotel very difficult to visit. Rear half of facilityour is much nicer. I stayed on 2nd floor and it was pretty nice for a quality inn. Breakfast was average, one employee was nice the other is...More

    Response from MiReed, Manager at Quality Inn & Suites

    Dear Traveler, Thank you for taking your time to review our property. Unfortunately, we are in the middle of a NCDOT project that is making the road out front pretty hectic. We are working closely with them to ensure our guest will not be inconvenienced...More

    Reviewed 3 weeks ago

    We booked this hotel on a big basketball conference weekend (unfortunately), which may be responsible for the inflated price. Lots of people staying here & driving into downtown for the basketball. It was alot of money for a low end Quality Inn. There is alot...More

    Response from MiReed, General Manager at Quality Inn & Suites

    Dear SEA001, We thank you for taking the time to review your stay at the Quality Inn Matthews. Only through your feedback can we improve our service and property to better suit our guests. The Quality Inn Matthews strives to stay competitive in our market...More

    Reviewed 4 weeks ago via mobile

    This passed week we booked three rooms for three days as we (and family) were coming into town due to a death in the family. Upon arrival, we entered the first room to be greeted by a stained carpet, rippled bedding, nicotine stained drapery, a...More

    Response from MiReed, Manager at Quality Inn & Suites

    Dear Traveler, The Quality Inn Matthews strives daily to improve services and cleanliness at our hotel in order to better suit our guests. Your experience was unfortunate and unacceptable by our standards and we apologize for the experience. Only through direct guest feedback can we...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Pool
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    Traveller (40)
    Room & Suite (37)
    Dining (6)
    Pool & Beach (1)
    Nearby Restaurants
    Rock Store BBQ
    58 reviews
    2.37 km away
    Phat Daddy's Cafe
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    2.18 km away
    Johnny K's Restaurant
    40 reviews
    2.55 km away
    9 reviews
    2.50 km away
    Nearby Attractions
    Four Mile Creek Greenway
    37 reviews
    2.81 km away
    Sun Valley 14
    20 reviews
    6.01 km away
    Cinemark Movies 10
    56 reviews
    5.46 km away
    Trail's Dynasty Miniature Golf
    10 reviews
    3.31 km away
    Questions & AnswersAsk a question
    what high school would kids go to if living at your hotel/
    10 February 2017|
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    my husband is flying in from kabul afganistan his tour of duty is over do you have military discou nts? I really want this stay very special.
    17 January 2017|
    Answer Show all 2 answers
    Response from MiReed | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    Inisha R
    I am looking for a hotel in Matthews because I booked my flight to go see my girlfriend and seems like no hotel wants to book 18 year olds and I have no place to stay. Any suggestions??”
    5 September 2016|
    Answer Show all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    Room Tips
    "be careful finding the entrance and exit"
    pittmanreporting, 1 month agoRead review
    "Ask for something in the expansion at the back, it's the newer part of the hotel."
    Andrea T, 2 months agoRead review
    "The jaquzzie was cleaner, I went out to get more cleaner to sterilize and really clean. It has hair in it."
    Peggy S, 2 months agoRead review
    "This hotel has LONG halls. Try to get a room not at the end of a hall."
    Nik B, 3 months agoRead review
    "Stay in one of the inside rooms, not the outside rooms."
    Lana B, 4 months agoRead review
    "Ask for microwave & refrigerator, if you need."
    travelinurse2016, 5 months agoRead review
    "We could have used a refrigerator but ice was good."
    N8258YAkarens, 5 months agoRead review
    "It would be nice if some of the furnishings were updated/repaired in the rooms. The lobby and breakfast area..."
    Caleb-Brittany W, 5 months agoRead review
    "Ask for an upper floor room away from the road."
    MelandVic, 6 months agoRead review
    "second half of the hotel is where I stayed and would reccommend."
    RAIII, 7 months agoRead review
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