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    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
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    2017-10-08 2017-10-09
    US$87
    US$76
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    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    396 reviews
    #5 of 12 hotels in Matthews
     
    Comfort Inn Matthews-Charlotte
    556 reviews
    #1 of 12 hotels in Matthews
     
    Hampton Inn Charlotte / Matthews
    487 reviews
    #2 of 12 hotels in Matthews
     
    Holiday Inn Express Hotel & Suites Matthews East
    192 reviews
    #3 of 12 hotels in Matthews
     
    Overview
    • Excellent50%
    • Very good23%
    • Average11%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
    Hotel deals
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    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    396 reviews
    #5 of 12 hotels in Matthews
     
    Comfort Inn Matthews-Charlotte
    556 reviews
    #1 of 12 hotels in Matthews
     
    Hampton Inn Charlotte / Matthews
    487 reviews
    #2 of 12 hotels in Matthews
     
    Holiday Inn Express Hotel & Suites Matthews East
    192 reviews
    #3 of 12 hotels in Matthews
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (344)
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    21 - 25 of 342 reviews

    Reviewed 25 July 2017

    So, I want to give this hotel a lower rating, however, I only paid around $60/night, so I kind of feel like I got what I paid for. First of all, there is construction SURROUNDING the hotel, which makes it difficult to come in and...More

    Thank Suzanne H
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 3 August 2017

    Dear Traveler, Thank you for your time and your review of our property. I am unhappy to hear that you had this type of experience during your stay. We are a Quality Inn that goes above and beyond to meet the guest standards. We truly...More

    Reviewed 23 July 2017

    The room was in excellent, clean, and neat condition. The staff was super friendly, my husband has diabetes and they allowed us an extra hour and half check out because his blood sugar was low. However, the continental breakfast was expansive and delicious!More

    Review collected in partnership with this hotel
    Thank Anna R
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 24 July 2017

    Dear Traveler, Thank you for taking the time to give us such a great review. We are so excited to hear you enjoyed your stay. Our staff genuinely care about our guest and make sure to provide only the best service for them. Please remember...More

    Reviewed 17 July 2017

    The "gravel" and mostly dirt filled entrance almost got my rwd car stuck one morning. This all after i was woken up REPEATEDLY by children running in the halls with no stop put to it. There was a thick film of dust around the entire...More

    Review collected in partnership with this hotel
    Thank L1639FUmatthewj
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 24 July 2017

    Dear Traveler, Thank you for reviewing your stay here at our property. Unfortunately we do have some construction that is taking place out front of our hotel. While we understand this to be an eye sore we are doing everything we can to straighten it...More

    Reviewed 17 July 2017

    Room was not ready at 3:00 pm seen man sneaking thru window of a room staff was frendly and the car drags bad in and out of hotel due to cunstution that seems to be never working on any more breakfast was good that my...More

    Review collected in partnership with this hotel
    Thank 425shandac
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 19 July 2017

    Dear Traveler, Thank you for your review on our property. Our stay is trained to handle any situation which they may be faced with, and in so they were able to immediately have this guest removed from our property. While we may not be able...More

    Reviewed 12 July 2017

    Very old Dirty , there were multiple kinds of bugs in the room When I booked the room I was unaware there were outside style rooms on the picture it was showing inside rooms but when I checked in they put me in the old...More

    Review collected in partnership with this hotel
    Thank Mjeezie31
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 19 July 2017

    Dear Traveler, Thank you for taking the time to review your stay here at our property. We are sorry your stay did not meet your standards. Our hotel has many options as far as room types and locations. We do offer interior rooms and exterior...More

    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    396 reviews
    #5 of 12 hotels in Matthews
     
    Comfort Inn Matthews-Charlotte
    556 reviews
    #1 of 12 hotels in Matthews
     
    Hampton Inn Charlotte / Matthews
    487 reviews
    #2 of 12 hotels in Matthews
     
    Holiday Inn Express Hotel & Suites Matthews East
    192 reviews
    #3 of 12 hotels in Matthews
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Priceline, Hotels.com, Travelocity, TripOnline SA, Hotwire, HotelQuickly and Cancelon so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Matthews ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
    Add Photo Photos
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    396 reviews
    .86 km away
     
    Holiday Inn Express Hotel & Suites Matthews East
    192 reviews
    5.55 km away
     
    Hampton Inn Charlotte / Matthews
    487 reviews
    5.22 km away
     
    Comfort Inn Matthews-Charlotte
    556 reviews
    5.08 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MaryAnnDo
    10 February 2017|
    Answer
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    0
    Votes
    kf4ypf
    17 January 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    0
    Votes
    Inisha R
    5 September 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    0
    Votes
    Room Tips
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
    "stay somewhere else"
    Read review
    "Do not stay here or use cash"
    Read review
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