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    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
    +1 855-849-1513
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    2017-12-24 2017-12-25
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    US$74
    US$74
    US$74
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Overview
    • Excellent49%
    • Very good24%
    • Average11%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “room was clean” (33 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (358)
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    41 - 45 of 356 reviews

    Reviewed 2 July 2017

    Awful and disappointing and I can't stay there ever again , it didn't, t looked appealing.the only reason I stayed was because of friends but I didn't like it and the breakfast needed another waffle maker the line was to long and the juice didn't...More

    Review collected in partnership with this hotel
    Thank lyndamN3454OM
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 3 July 2017

    Dear Traveler, Thank you for taking the time to review your stay here at our property. We are disappointed to hear you did not enjoy your stay. We understand that their is some construction in the area that may be a little inconvenient and an...More

    Reviewed 30 June 2017

    Stayed 2 nights on family business and I was moved to end of hallway away from the construction side of the building. Lots of construction on the highway and surrounding area.Room was clean and pleasant stay. Manger had a cookout one night and I got...More

    Review collected in partnership with this hotel
    Thank CINDYCK
    Response from AAHarvey, Owner at Quality Inn & SuitesResponded 4 July 2017

    Dear Traveler, Thank you for reviewing your stay here at our property. While we do have some construction in the area we believe it doesn't have to impact our guest in a negative manner. We are excited you were able to try some of our...More

    Reviewed 2 June 2017

    too much construction going on in area service as not that great needed good cleaning have been staying there for 10 years and this wsas the worse stay we have ever had will not be coming bak the this hotelMore

    Review collected in partnership with this hotel
    Thank dennis h
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 5 June 2017

    Dear Traveler, Thank you for taking the time to review your stay here at our property. We are unhappy to hear your stay was not up to standard. Through your feedback we are able to see what oppertunities we missed in making a guest stay...More

    Reviewed 30 May 2017

    Front desk Brittany & Jackie very pleasant & helpful, as well as rest of staff. We did have alot of trouble with wifi & the TV remote (couldn't get it to work). Tried to get new batteries or checked out but was told no maintenance...More

    Review collected in partnership with this hotel
    Thank cynthiaa815
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 31 May 2017

    Dear Traveler, Thank you for taking the time to review your stay here with at our property. We are very excited to hear that you experienced great customer service from our management team as well as our staff. The WiFi and remote issues are unacceptable...More

    Reviewed 30 May 2017

    Cleaning of room was super. Condition of Room furniture like the TV Stand (paint peeling off) and Swivell chair (It looks very raggi and old) was in very poor condition. They could be changed. Otherwise room was perfect for our needs.More

    Review collected in partnership with this hotel
    Thank colonmejias12
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 31 May 2017

    Dear Traveler, Thank you for taking the time to provide us feedback on your stay here with us. We are glad to hear you found our rooms clean comfortable. We have a process in place to fix these wear and tear items in each of...More

    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    416 reviews
    #4 of 12 hotels in Matthews
    0.9 km
     
    Comfort Inn Matthews-Charlotte
    567 reviews
    #2 of 12 hotels in Matthews
    5.1 km
     
    Charlotte Marriott SouthPark
    58 reviews
    #85 of 180 hotels in Charlotte
    15.4 km
     
    Sleep Inn Matthews - Charlotte
    90 reviews
    #7 of 12 hotels in Matthews
    4.9 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Matthews ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
    Add Photo Photos
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Sponsored by:
    Sleep Inn Matthews - Charlotte
    90 reviews
    4.86 km away
     
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    416 reviews
    .86 km away
     
    Comfort Inn Matthews-Charlotte
    567 reviews
    5.08 km away
     
    Nearby Restaurants
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    New York Pizza Express
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    2.40 km away
    Nearby Attractions
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    2.93 km away
    Elevation Church
    29 reviews
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    Ask a question
    Questions & Answers
    MaryAnnDo
    10 February 2017|
    Answer
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    0
    Votes
    kf4ypf
    17 January 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    0
    Votes
    Inisha R
    5 September 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    0
    Votes
    Room Tips
    "keep smokers away from out side rooms in hotel because smoke comes in. elevated toliet seats."
    Read review
    "Furniture is beat up. Housekeeping will wake u up!!!"
    Read review
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
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