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    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
    +1 855-849-1513
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    2017-12-31 2018-01-01
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    US$74
    US$74
    US$74
    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Comfort Inn Matthews-Charlotte
    568 reviews
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    Hampton Inn and Suites Charlotte Pineville
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    Overview
    • Excellent49%
    • Very good24%
    • Average11%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “room was clean” (33 reviews)
    “front desk” (53 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    Comfort Inn Matthews-Charlotte
    568 reviews
    #2 of 12 hotels in Matthews
     
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    417 reviews
    #4 of 12 hotels in Matthews
     
    Homewood Suites by Hilton Charlotte Ballantyne Area
    715 reviews
    #2 of 180 hotels in Charlotte
     
    Hampton Inn and Suites Charlotte Pineville
    586 reviews
    #1 of 6 hotels in Pineville
     
    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (358)
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    51 - 55 of 356 reviews

    Reviewed 14 May 2017

    Had no major problems. Due to late check outs my room wasn't ready but I only had to wait 10 minutes.Room overall was nice. Due to all the construction it was a lil difficult to get on the property. I would stay at this property...More

    Review collected in partnership with this hotel
    Thank tamtaj01
    Response from MiReed, Manager at Quality Inn & SuitesResponded 15 May 2017

    Dear Traveler, Thank you for taking your time to tell us all about your stay on our property. We are so excited to hear you enjoyed yourself. Unfortunately, we do have some construction going on but we are glad to know this did not affect...More

    Reviewed 14 May 2017

    got to hotel to find out our room was on the exterior of building versus interior. as we approached the door my husband just pushed on door and the door opened. there was no latch was ripped off and the lock didn't work. traveling with...More

    Review collected in partnership with this hotel
    Thank lindseys146
    Response from MiReed, Manager at Quality Inn & SuitesResponded 15 May 2017

    Dear Traveler, Thank you for taking the time to review your stay at our property. I am not happy to hear of this experience you had. Although the area is safe and not in a "bad" location I do understand your concern. I am walking...More

    Reviewed 14 May 2017

    The Staff is Awesome, friendly, very accommodating! Breakfast was great eggs bacon sausage waffles fruit bagels. Only complaint is chipped furnishings and tattered furniture. Room was clean and comfortable bed. This worked fine for my son and I for a football camp, My wife would...More

    Review collected in partnership with this hotel
    Thank betterhope2002
    Response from MiReed, Manager at Quality Inn & SuitesResponded 15 May 2017

    Dear Traveler, Thank you for your review of our property. We are currently in the process of fixing any nicks and scraps on the furniture, to give the rooms a new feel. We are glad this did not make your stay a bad one. I...More

    Reviewed 13 May 2017

    We were very pleased with our stay at Quality Inn in Mattews. The staff was welcoming, warm and friendly. The reception desk staff is very attentive to all their guests. Katie was a particular favorite. She always wished us a good morning, asked how we...More

    Review collected in partnership with this hotel
    Thank E C
    Response from MiReed, Manager at Quality Inn & SuitesResponded 15 May 2017

    Dear Traveler, Thank you for such an awesome review of your stay here with us. I can not express how happy I am to hear of this stay. I cant wait to pass on the good news to Katie who really enjoys her job and...More

    Reviewed 11 May 2017

    Room over priced for what it was. Bed was very uncomfortable, felt like a crip mattress. Pillows small uncomfortable. It was clean. At the time i went there was road construction, but was not mentioned when booking the roomMore

    Review collected in partnership with this hotel
    Thank Greg S
    Response from MiReed, Manager at Quality Inn & SuitesResponded 15 May 2017

    Dear Traveler, Thank you for taking your time to review our property. We are unhappy to hear that you had this experience hear at our property. We do have some construction going on in front of our property and unfortunately this is something the NCDOT...More

    Comfort Inn Matthews-Charlotte
    568 reviews
    #2 of 12 hotels in Matthews
     
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    417 reviews
    #4 of 12 hotels in Matthews
     
    Homewood Suites by Hilton Charlotte Ballantyne Area
    715 reviews
    #2 of 180 hotels in Charlotte
     
    Hampton Inn and Suites Charlotte Pineville
    586 reviews
    #1 of 6 hotels in Pineville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Matthews ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
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    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 12 hotels in Matthews
    Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
    417 reviews
    .86 km away
     
    Comfort Inn Matthews-Charlotte
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    Ask a question
    Questions & Answers
    MaryAnnDo
    10 February 2017|
    Answer
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    0
    Votes
    kf4ypf
    17 January 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    0
    Votes
    Inisha R
    5 September 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    0
    Votes
    Room Tips
    "keep smokers away from out side rooms in hotel because smoke comes in. elevated toliet seats."
    Read review
    "Furniture is beat up. Housekeeping will wake u up!!!"
    Read review
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
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