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Hampton Inn Charlotte / Matthews

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Traveller (21)
Room & Suite (42)
Dining (12)
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Overview
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(56 reviews)
“room was clean”(23 reviews)
“cookies”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (516)
There are newer reviews for Hampton Inn Charlotte / Matthews
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Traveller rating
281
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35
11
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LanguageEnglish
281
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64
35
11
Show reviews that mention
All reviewsfront deskroom was cleancookiesnice breakfastvery nice hotelone night staywafflesexcellent staywould definitely stay here againstaff was very friendlyhot breakfastbusiness tripthe breakfast areacharlotteinnsnikkicloset
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11 - 15 of 513 reviews
Reviewed December 30, 2017

This place is under heavy construction. You will hear load banging and jack hammer reverberating through the walls from 830am to 5pm. Water coming out of facets is black in color (not a joke) my stay was awful. Premium internet not so good many disconnects....More

Review collected in partnership with Hampton
Thank michaelgQ4496EY
Response from Steve C, General Manager at Hampton Inn Charlotte / MatthewsResponded January 19, 2018

Dear Michael We greatly apologize for the renovation issues that you encountered at our hotel. We are trying to improve our hotel for the future. Our renovation will be completed by February 19 2018. We would love for you to stop by and enjoy our...More

Reviewed December 6, 2017 via mobile

Arrived late to a warm welcome, room key ready, room ready and we enjoyed a very comfortable even if short stay. Hampton Hotels well up to their usual standards. Our first business appointment was less than minutes from the hotel. All in all a good...More

Thank CAMPIEIan
Response from Stephanie H, Front Office Manager at Hampton Inn Charlotte / MatthewsResponded December 8, 2017

Thank you for taking the time to write your review of our property, your comments are very much appreciated. Our staff strives to make every stay enjoyable and I am pleased that they were able to exceed your expectations.

Reviewed December 5, 2017

good location...clean friendly breakfast was ok..would definitely stay here again.and would recommend close to restaurants and shopping centers near by and close enough to downtown for an easy trip but far enough away to not feel the hustle and bustle...

Review collected in partnership with Hampton
Thank jamessE494YH
Response from Stephanie H, Front Office Manager at Hampton Inn Charlotte / MatthewsResponded December 8, 2017

Thank you for taking the time to write a review of our property, your comments are very much appreciated. We really appreciate your comments on the breakfast and a delighted that you would come back.

Reviewed December 2, 2017

Staff not prepared for arrival and slow to respond and provide accommodations. Deadbolt did not operate correctly at interface between door jam and lock mechanism. Expensive for value received. Staff lackadaisical and slow to respond at arrival. Staff was willing to try and repair door,...More

Review collected in partnership with Hampton
Thank williamdX7650CO
Reviewed November 17, 2017

The hotel was in line with other Hampton's in all aspects but fitness room was a converted room with just bike and treadmill so prepare not have the usual Hampton Fitness room at this site. The location with several places to eat within walking distance...More

Review collected in partnership with Hampton
Thank kevinmU6023LS
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (21)
Room & Suite (42)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Chris P
October 9, 2017|
AnswerShow all 5 answers
Response from Vivian T | Property representative |
Hi. This is Vivian, AGM, at the Hampton Inn Matthews, NC. I am very sorry but we do not have a shuttle.
0
Votes
Room Tips
"We were on the top floor. Perfect."
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"get a room close to 1st floor side entrance."
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"Fourth floor very quiet"
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"There are a couple of chain restaurants adjacent to the hotel."
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