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Holiday Inn Express Hotel & Suites Matthews East

198 reviews
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Traveller (6)
Room & Suite (16)
Dining (2)
Overview
  • Excellent62%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(27 reviews)
“cracker barrel”(7 reviews)
“pancake machine”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Feb. 25Feb. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (198)Write a Review
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120
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Show reviews that mention
All reviewsfront deskcracker barrelpancake machinean accidentenjoyed the indoor poolthe entire staffthoroughly enjoyed our stayfantastic stayrecommend this hotelevery staff membergreat propertymovie theaterlarge varietyclean accommodationsfree breakfastindependence blvdhotel room
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1 - 5 of 198 reviews
Reviewed 3 weeks ago

Our company has been using this hotel for the last 2 years or so. We have chosen this hotel over other local hotels, as we have found it to be the best accommodations for our events. Great meeting space and great staff to help us...More

Thank Daniel N
Hotel's Favourite
Reviewed 5 September 2017

We recently traveled up to North Carolina for a family's birthday. We stayed in the Holiday Inn Express on E. Independence Blvd. We were pleasantly surprised with our choice. The rooms are CLEAN and have extremely comfortable beds. The entire staff there make you feel...More

Thank leroys875
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 7 September 2017

Thank you kindly for taking time to give such valuable feedback - I truly am thankful! I am so pleased that We were able to exceed your expectations during your visit here in Matthews! I believe in treating Our guest with the utmost respect as...More

Reviewed 26 December 2017

Visited here while on a business trip overnight with my husband. Good location with Cracker Barrel restaurant next door. Near shopping and movie theater. Room was clean and quiet. Well lit parking lot. Breakfast with cost of room was good quality. Tried to use treadmill...More

Thank Karen V
Reviewed 27 October 2017 via mobile

Worst experience in a Hotel from the moment we were greeted by Felicia! She looked miserable from the moment we spoke to her, I guess it must of been the night shift. We asked her about the pool and she seemed upset at the question....More

Thank Guillermo O
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 31 October 2017

We sincerely apologize for your experience and deeply appreciate your feedback. I assure you that this situation has been handled appropriately on our part as this is not how we want our guest feel during any encounter at our hotel. We are here to resolved...More

Reviewed 24 October 2017

My wife & I have been traveling extensively on business throughout the U.S. for the past 22 yrs and we know about hotels. This Holiday Inn is the very best. We have been here for the past 1 1/2 months, four days a week, and...More

Thank barrystebbing
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$91 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
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"Nice outdoor patio next to the pool."
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"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
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"Mobile Panera Delivery Available!"
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