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Holiday Inn Express Hotel & Suites Matthews East

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Traveller (6)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent61%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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119
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All reviewsfront deskpancake machinecracker barrel restaurant next doorenjoyed the indoor poolthe entire staffthoroughly enjoyed our stayfantastic stayrecommend this hotelevery staff membermovie theaterlarge varietyfree breakfastindependence blvdbonus pointsin great conditionhotel roomup to date
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1 - 5 of 199 reviews
Reviewed 2 days ago

This is a typical HIE with nice decor and clean rooms. As most hotels, the in-room AC unit blows hard and noisy when on. The bed was comfortable and plenty of plugs for your chargeables. Hot breakfast with pancakes available in the morning. Friendly staff....More

Thank jaxx k
Hotel's Favourite
Reviewed 5 September 2017

We recently traveled up to North Carolina for a family's birthday. We stayed in the Holiday Inn Express on E. Independence Blvd. We were pleasantly surprised with our choice. The rooms are CLEAN and have extremely comfortable beds. The entire staff there make you feel...More

Thank leroys875
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 7 September 2017

Thank you kindly for taking time to give such valuable feedback - I truly am thankful! I am so pleased that We were able to exceed your expectations during your visit here in Matthews! I believe in treating Our guest with the utmost respect as...More

Reviewed 3 March 2018 via mobile

Beyond horrible. Fithly would be an understatement. From pubic hairs in the beds, to dirty bathrooms to awful stenches. Do not stay there, ever. When we tried to complain, we were literally yelled at by a very over stressed manager. Apparently, the entire hotel was...More

1  Thank Dan M
Response from ManagerCLT, Guest Relations Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 5 March 2018

Dear Dan Please accept our apologies on behalf of the entrire staff for not meetiing your expectations I have reached out to our staff and management team and we have no complaints of rooms issues logged of this sererity. Our team takes great pride in...More

Reviewed 24 January 2018

Our company has been using this hotel for the last 2 years or so. We have chosen this hotel over other local hotels, as we have found it to be the best accommodations for our events. Great meeting space and great staff to help us...More

Thank Daniel N
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 4 weeks ago

Hi Daniel N Your kind words means the world to us and your repeat stays is what makes the world go round! Thank you for your feedback and you being part of the Holiday Inn Express, Matthews family! See you soon

Reviewed 26 December 2017

Visited here while on a business trip overnight with my husband. Good location with Cracker Barrel restaurant next door. Near shopping and movie theater. Room was clean and quiet. Well lit parking lot. Breakfast with cost of room was good quality. Tried to use treadmill...More

Thank Karen V
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 4 weeks ago

HI KAREN V Thank you for taking the time to tell us about your stay, your comfort is ever so important to us! Making those business trips feel more like a home away from home is what the entire team here strives for everyday. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
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"Nice outdoor patio next to the pool."
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"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
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"Mobile Panera Delivery Available!"
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