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2018-01-28 2018-01-29
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    Holiday Inn Express Hotel & Suites Matthews East

    9420 E Independence Blvd, Matthews, NC 28105-4505
    +1 877-859-5095
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    2018-01-28 2018-01-29
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    US$81
    US$81
    US$81
    Traveller (6)
    Room & Suite (12)
    Dining (2)
    Overview
    • Excellent62%
    • Very good25%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “front desk” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (197)
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    1 - 5 of 197 reviews

    Reviewed 3 weeks ago

    Visited here while on a business trip overnight with my husband. Good location with Cracker Barrel restaurant next door. Near shopping and movie theater. Room was clean and quiet. Well lit parking lot. Breakfast with cost of room was good quality. Tried to use treadmill...More

    Thank Karen V
    Hotel's Favourite
    Reviewed 5 September 2017

    We recently traveled up to North Carolina for a family's birthday. We stayed in the Holiday Inn Express on E. Independence Blvd. We were pleasantly surprised with our choice. The rooms are CLEAN and have extremely comfortable beds. The entire staff there make you feel...More

    Thank leroys875
    Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 7 September 2017

    Thank you kindly for taking time to give such valuable feedback - I truly am thankful! I am so pleased that We were able to exceed your expectations during your visit here in Matthews! I believe in treating Our guest with the utmost respect as...More

    Reviewed 27 October 2017 via mobile

    Worst experience in a Hotel from the moment we were greeted by Felicia! She looked miserable from the moment we spoke to her, I guess it must of been the night shift. We asked her about the pool and she seemed upset at the question....More

    Thank Guillermo O
    Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 31 October 2017

    We sincerely apologize for your experience and deeply appreciate your feedback. I assure you that this situation has been handled appropriately on our part as this is not how we want our guest feel during any encounter at our hotel. We are here to resolved...More

    Reviewed 24 October 2017

    My wife & I have been traveling extensively on business throughout the U.S. for the past 22 yrs and we know about hotels. This Holiday Inn is the very best. We have been here for the past 1 1/2 months, four days a week, and...More

    Thank barrystebbing
    Reviewed 17 October 2017 via mobile

    I do not understand them not honoring special requests. I know the GM got my email, yet nothing requested was met and she answered it 3 days before my arrival. Two guys at the front desk. The older one did not tell us the truth,...More

    Thank Rod L
    Response from ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 20 October 2017

    Thank you ever so much for your feedback, I welcome constructive criticism as this is how we grow as individuals and a team, this is something that is taken very seriously. Per our emails about your request this request was met to the best of...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$92 - US$194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Matthews
    • #3 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Matthews East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Holiday Inn Express Hotel And Suites Matthews East
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    Traveller (6)
    Room & Suite (12)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (7)
    Bathroom (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Four Mile Creek Greenway
    44 reviews
    3.82 km away
    Elevation Church
    29 reviews
    3.07 km away
    Matthews Heritage Museum
    6 reviews
    2.22 km away
    Cinemark Movies 10
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    Questions & Answers
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    Room Tips
    "Room we had was at the back of the building on an upper floor and was very quiet."
    Read review
    "Nice outdoor patio next to the pool."
    Read review
    "The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
    Read review
    "Mobile Panera Delivery Available!"
    Read review
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