We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Comfort Inn Matthews-Charlotte

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Comfort Inn Matthews-Charlotte
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

529 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Comfort Inn Matthews-Charlotte
See the most recent reviews
Showing 525: English reviews
San Antonio, Texas
Reviewed 15 June 2016

Decent price, clean quarters, adequate amenities, and a pretty good breakfast! Located about 12 miles from the Charlotte airport. Lots of good eating places around. Nice and quite, free wi-fi, good coffee in room and near check in. They have a nice office equipped with computers and a printer!

 Report
Helpful?
Thank Dale B
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Dale, Thank you very much for taking the time out to leave us this great review! I am so glad that you loved our newly renovated rooms. Yes, we offer state of the art business center. We make sure we give our guests all the amenities without any extra charge as we believe in giving the best. We wish...

Stamford, Connecticut
Reviewed 12 June 2016 via mobile

I enjoyed the stay at this hotel.....friendly staff, room was spacious, and the location is great! if you don't have a car there is a lot of food and shopping options! The outdoor pool was okay.....chairs and tables are available! I will return for my next trip to see the family!

 Report
Helpful?
Thank cherise c
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Cherise, Thank you for the wonderful review! We are happy to hear about your experience. Yes, our location is the best in the area as we have everything within walking distance. We are glad that you are now our loyal guest. We wish to see you soon! Chet Patel GM

Reviewed 10 June 2016

I checked in without having a reservation and that was no problem. Front desk staff was friendly although I stood there for a moment while she played a game on her phone before she noticed me. Once in the room it was larger than expected and very clean! I had all the towels etc that I needed. Bed was super...

 Report
Helpful?
Thank Brook P
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Brook, Thank you so much for the wonderful review! We are glad that you enjoyed your stay at our hotel and loved it across the board. I am sorry about the front desk agent at it should never happen and I will make sure that they are warned. We are glad to gain your loyalty. We wish to see...

Anderson, South Carolina
Reviewed 6 June 2016

As we came in to check in we saw a large line but that did not matter, we were treated very politely & corteous by the staff. Every one was treated with kindness and respect as we waited our turns to check in. Staff kept apologizing for the delay, however there was no need. The procedure went very smooth and...

 Report
Helpful?
Thank mejiasfelipe
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the great review! Yes, we are sorry about the long lines as sometime we get 3-5 guests at the same time. We make sure we word hard and fast to reduce the check in time. I thank you for noticing our hard work as we want to give personal attention to each...

Reviewed 1 June 2016

This was a wonderful hotel choice. We were impressed by the cleanliness, decor and friendly staff upon arrival. The hotel was in a wonderful location as well. We were able to walk to dinner which was nice since we had been in the car ALL day! The staff was friendly, the breakfast was wonderful and everything was clean and tasteful....

 Report
Helpful?
Thank Alisa K
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Alisa, Thank you for the great sweet and positive review! We are glad that you loved our clean rooms and our staff service. We make sure we make our guests feel home away from home and make sure they get the value they deserve for what they paid. Our location indeed is the best in the area which makes...

Reviewed 1 June 2016 via mobile

Nice, clean, quiet hotel that included a delicious breakfast each morning. The staff was very friendly and professional. I recommend this hotel for those with children. My husband and I enjoyed our stay and will most likely stay again in the future. The rooms are spacious and clean. The bed was very comfortable and we slept like babies.

 Report
Helpful?
Thank Cecillia M
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Ceceillia, Thank you so much for the great feedback! We are glad that your family and you had a great time at our hotel. Yes, our breakfast is one of the best in the area as we offer above brand standards. We are glad that you loved our beds as we installed brand new bedding system with mattress less...

Reviewed 31 May 2016

Great price; great customer service; lovely rooms, WiFi and nice breakfast. A true bargain hotel. Very large rooms with microwave and refrigerator--big plus. Ample parking. Hotel is well maintained. I highly recommend this hotel.

 Report
Helpful?
Thank Carinossssss
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you for the review and support! We are all glad here that you had a great time at our hotel and enjoyed your stay. We make sure we give the best. Reviews like yours motivates us to do better each time. We make sure our gets the value for their money. We wish to see you...

Ruskin, Florida
Reviewed 29 May 2016

booked room with1 Kingsize bed. Excellent service. Plenty of named restaurants all within a mile of the hotel. Major department stores nearby.Room very clean and service was excellent. My room was on the ground floor near the side exit. I first thought that it might a little noisy, but it wasn't. Air conditioner (although analog controls) worked as demanded. And...

 Report
Helpful?
Thank kconnell49
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the detail review! We are glad that our hotel met your expectations and that you enjoyed your stay. We hope to see you again! Chet Patel GM

Florida
Reviewed 26 May 2016

Prime location - Very large comfortable room - fridge - large new tv - 2 very good queen beds - thick mattresses - both soft and firm pillows available - modern furniture and rug - excellent towels - a very good room indeed. Excellent breakfast including cheese omlettes, bacon, pancakes, waffles, hard boiled eggs, etc. Staff was very efficient and...

 Report
Helpful?
Thank seacrest100
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, We thank you so much for this wonderful review! We are glad to know that we are your choice of hotel when your in the area. We make sure we offer the best we have that are above the brand standards. From your review, we can see that we are going in the right direction. We wish...

North Carolina
Reviewed 17 May 2016

Reserved two rooms, for myself and another for family members. Location is great, people were friendly, and the rooms are large. Had problems, with an odor, in one of the rooms, but after talking with the manger things were resolved. A nice area, and a peaceful night sleep.

 Report
Helpful?
Thank northcarolinazipper
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, We thank you so much for the review! I am so glad that you enjoyed your stay and that I was able to take care of any issue you had. Customer satisfaction is our #1 goal and we make sure our guests leaves us hotel happy. From this review, we can see that we are going in...

68 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (17)
Viewed
Bathroom (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Room/Suite (13)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Matthews
Show Prices
Show Prices
Show Prices
East Forest
Fairfield Inn & Suites Charlotte Matthews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL BEING RENOVATED IN PHASES FOR THE ENTIRE YEAR OF 2017 TO GIVE OUR GUESTS THE BEST WE HAVE TO OFFER! Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: •All New Renovated Rooms in 2014 •One of the few hotels in town with 2 Queen Beds (BRAND NEW QUEEN AND KING BEDS) •All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator •Free Wi-Fi Internet •Free Full Hot Breakfast Buffet (Turkey Patty, Bacon, Cheese Omelet, Waffles, Pancakes, Boiled Eggs, Etc...)•Over 30 franchised restaurants with in 0.5 to 1 Mile ... more   less 

Additional Information about Comfort Inn Matthews-Charlotte

Address: 1718 Windsor Crossing Dr, Matthews, NC 28105-5070
Region: United States > North Carolina > Matthews
Price Range: $120 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Matthews-Charlotte 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Choice Hotels and Hotels.com so you can book your Comfort Inn Matthews-Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Matthews
Matthews Comfort Inn
Hotel Style:
#1 Best Value Hotel in Matthews
#1 Business Hotel in Matthews
#1 Family Hotel in Matthews
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Matthews-Charlotte staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Comfort Inn Matthews-Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in several different rooms and they have been just fine.”
 of 5 bubbles MB_Beach_Lover45, 21 Dec 2016 | Read review
“We were on first floor and it was very quiet.”
 of 5 bubbles DebM520, 4 Dec 2016 | Read review
“Get the executive suite! Jacuzzi s in the bedroom area. Loved it!”
 of 5 bubbles annarL3859EL, 3 Dec 2016 | Read review
“We stayed on the ground floor and had no issues, noise or otherwise.”
 of 5 bubbles Frugal-Travellers, 25 Nov 2016 | Read review
“We always ask for a room away from the desk area on the ground floor.”
 of 5 bubbles authored, 21 Nov 2016 | Read review
5 of 5