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Quality Inn & Suites

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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 23 August 2016 via mobile

Kind of old. Need new upgrades to room and hotel. Pool is broken so no swimming. Bed is ok. Pull out sofa bed is super old. A lot of construction people are staying as well so a lot of men hanging on balcony smoking

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Helpful?
Thank Supabigg
Columbia, South Carolina
Reviewed 14 June 2016

Rooms were exceptionally clean, most all clerk's were very helpful and professional. Day manager Keesha has definite issues with being unprofessional and blatant rudeness. Beds were comfortable, always hot water in shower, maids speak little English, maintenance came quickly with toilet issue. Noise at night was a problem with people milling around the parking lot. A train came through several...

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Helpful?
Thank butterfliesrfree3427
nc441, General Manager at Quality Inn & Suites, responded to this review

Dear Butterfliesrfree3427, Thank you for sharing your feedback with us. I'm pleased and saddened, mixed feelings, to read that your stay was a pleasant one with the exception of your interaction with my front office manager. I'd love to know the specifics as to what happened. My email will be attached to this response, so please in your spare time...

Davidson, North Carolina
Reviewed 8 June 2016

The hotel is outdated. The door does not close easily. Some lights did not work and the room was dark. There were stains on the bed sheets and the carpet was worn out and dirty. Bathroom was clean. Breakfast was decent .

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Thank Zinaamam
Schenectady, New York
Reviewed 31 May 2016

We stayed for 2 days for my daughters wedding., The place was clean, comfortable and the staff was superb. Breakfast was excellent and free, with a great selection. The beds were great, shower was hot and excellent as well. Will make sure I return next time I am in town

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Thank Craig F
Reviewed 2 December 2015

Quality standards in hotel franchise should be a major concern for any Hotel Chain since guests that are used to a certain type of service/quality face sometimes deep disappointments when, for some reason, the usual routine verifications are not done as they should or eventual odd motives let facilities use a hotel brand without fulfilling the basic standard patterns. Guests...

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Thank Edmundo D
South Carolina
Reviewed 14 November 2015

The lobby is very clean and the breakfast area and food is nice. It was the best part of our two night stay there. Our clerk at check in was rather disengaged. We had to walk back to the room three times for the key card to be encoded properly. No apologies. The rooms are older but passable for a...

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Thank weathergirl22
Richmond, Virginia
Reviewed 20 October 2015

This hotel is located in a great location, just south of Charlotte, and was extremely nice, with large rooms, and a very nice staff. The rooms had been renovated, and the beds were comfortable, as well as having a good hot breakfast in the morning. Many restaurants within walking distance from the hotel, and parking in front of your room....

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Helpful?
Thank vatraveler06
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your experience with us we are very please to see that you was happy with your stay and hope to see you again soon.

Brentwood, California
Reviewed 14 September 2015

Stay here. A steal at $60.00 per night. Older property that is very well maintained. Room was spotless. Linens are clean. Everything worked. In short: A functional, quiet motel room. I have spent ten times the money on 4/5 star hotels that weren't as clean as this place. The owners have clearly cracked the code. There is a HUGE market...

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1Thank ThaddeusGresham
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your experience with us we are very excited to here you was pleased with your stay and if your ever in the area again please come by and stay with us again Front Office Manager, Lakeissa Robinson

South Carolina
Reviewed 1 July 2015

As a rule, I generally don't book exterior properties because I don't feel safe. However, this motel had good reviews so we gave it a chance. The rooms are a bit outdated, with the exception of the bathroom, which was very nice...appeared to have been recently remodeled. The shower was large, very clean, water pressure was great, and there was...

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Helpful?
Thank laylamonroe35
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

thank you for taking the time to review and we are very pleased to see you was pleased with your stay guest satisfaction is truly a big deal to us and if you are ever in the area again we do hope you will stop by to see us again front office manager, Lakeissa Robinson

Reviewed 5 April 2015 via mobile

We stayed here one night while in town for business. The room was clean, beds were soft and it was quiet enough to sleep during the day for us. The only thing was when we took a shower, someone painted the upper ledge where you can set soap your soap down. I didn't know that and got white paint on...

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Helpful?
Thank Jennifer Y
nc441, General Manager at Quality Inn & Suites, responded to this review

Dear Jennifer Y, Thank you for taking the time to share your stay experience with us. It's always a good thing to know that our commitment to providing Quality service is appreciated. I am however, sorry to hear about your belongings being damaged. I am more than willing to discuss this situation with you. You can reach me at (704)...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2351 W Roosevelt Blvd, Monroe, NC 28110-0416
Region: United States > North Carolina > Monroe
Price Range: $88 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 68
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Also Known As:
Quality Inn Monroe
Monroe Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Advise to have a room on the second floor. Safer.”
 of 5 bubbles Zinaamam, 8 Jun 2016 | Read review
“Get a room with a view of the pool”
 of 5 bubbles CraigF77, 31 May 2016 | Read review
“Avoid smoking rooms at all cost, even if you believe you can handle it”
  • Bathroom door knob
  • damaged and with high lever of water...
  • poor repaint / service
  • No place to put cloths
  • poor repaint and maintenance
 of 5 bubbles edmundod794, 2 Dec 2015 | Read review
“This is located right on the main drag. Lots of road noise.”
 of 5 bubbles weathergirl22, 14 Nov 2015 | Read review
“These were all outside rooms so not very quiet.”
 of 5 bubbles MrsX251, 8 Jul 2013 | Read review
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