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Quality Inn & Suites

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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Monroe, North Carolina
Reviewed 4 weeks ago

This was a all around great hotel and at very affordable price. The staff was very friendly and helpful. Breakfast was great. My room was very clean and bed was very comfortable. I will be staying here again!!

Thank keissa36
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your experience with us. We are very excited to hear you was pleased with your stay and hope to see you again soon.

Reviewed 31 December 2016

Rented the room so my wife was in town for new years so I could stop in and see her when new years rang in. She told me there was a roach on the night sand. I said I would let front desk know when we check out. Then I got done work and when I got to the room...

Thank Robert B
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Robert, On behalf of everyone here I would like to apologize for failing to exceed your exceptions. Guest satisfaction is very important to us and we will be sure to use your feedback for all of our future guest. Moving forward we wish you the very best. Thank you, Lakeissa Robinson Front Office Manager

Reviewed 23 August 2016 via mobile

Kind of old. Need new upgrades to room and hotel. Pool is broken so no swimming. Bed is ok. Pull out sofa bed is super old. A lot of construction people are staying as well so a lot of men hanging on balcony smoking

Thank Supabigg
Columbia, South Carolina
Reviewed 14 June 2016

Rooms were exceptionally clean, most all clerk's were very helpful and professional. Day manager Keesha has definite issues with being unprofessional and blatant rudeness. Beds were comfortable, always hot water in shower, maids speak little English, maintenance came quickly with toilet issue. Noise at night was a problem with people milling around the parking lot. A train came through several...

Thank butterfliesrfree3427
nc441, General Manager at Quality Inn & Suites, responded to this review

Dear Butterfliesrfree3427, Thank you for sharing your feedback with us. I'm pleased and saddened, mixed feelings, to read that your stay was a pleasant one with the exception of your interaction with my front office manager. I'd love to know the specifics as to what happened. My email will be attached to this response, so please in your spare time...

Davidson, North Carolina
Reviewed 8 June 2016

The hotel is outdated. The door does not close easily. Some lights did not work and the room was dark. There were stains on the bed sheets and the carpet was worn out and dirty. Bathroom was clean. Breakfast was decent .

Thank Zinaamam
Schenectady, New York
Reviewed 31 May 2016

We stayed for 2 days for my daughters wedding., The place was clean, comfortable and the staff was superb. Breakfast was excellent and free, with a great selection. The beds were great, shower was hot and excellent as well. Will make sure I return next time I am in town

Thank Craig F
Reviewed 2 December 2015

Quality standards in hotel franchise should be a major concern for any Hotel Chain since guests that are used to a certain type of service/quality face sometimes deep disappointments when, for some reason, the usual routine verifications are not done as they should or eventual odd motives let facilities use a hotel brand without fulfilling the basic standard patterns. Guests...

Thank Edmundo D
South Carolina
Reviewed 14 November 2015

The lobby is very clean and the breakfast area and food is nice. It was the best part of our two night stay there. Our clerk at check in was rather disengaged. We had to walk back to the room three times for the key card to be encoded properly. No apologies. The rooms are older but passable for a...

Thank weathergirl22
Richmond, Virginia
Reviewed 20 October 2015

This hotel is located in a great location, just south of Charlotte, and was extremely nice, with large rooms, and a very nice staff. The rooms had been renovated, and the beds were comfortable, as well as having a good hot breakfast in the morning. Many restaurants within walking distance from the hotel, and parking in front of your room....

Thank vatraveler06
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your experience with us we are very please to see that you was happy with your stay and hope to see you again soon.

Brentwood, California
Reviewed 14 September 2015

Stay here. A steal at $60.00 per night. Older property that is very well maintained. Room was spotless. Linens are clean. Everything worked. In short: A functional, quiet motel room. I have spent ten times the money on 4/5 star hotels that weren't as clean as this place. The owners have clearly cracked the code. There is a HUGE market...

1Thank ThaddeusGresham
nc441, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your experience with us we are very excited to here you was pleased with your stay and if your ever in the area again please come by and stay with us again Front Office Manager, Lakeissa Robinson

29 photos of this hotel

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2351 W Roosevelt Blvd, Hwy 74, Monroe, NC 28110
Region: United States > North Carolina > Monroe
Price Range: $89 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 68
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Also Known As:
Quality Inn Monroe
Monroe Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here. Roaches.”
M4076FNrobertb, 31 Dec 2016 | Read review
“Advise to have a room on the second floor. Safer.”
Zinaamam, 8 Jun 2016 | Read review
“Get a room with a view of the pool”
CraigF77, 31 May 2016 | Read review
“Avoid smoking rooms at all cost, even if you believe you can handle it”
  • Bathroom door knob
  • damaged and with high lever of water...
  • poor repaint / service
  • No place to put cloths
  • poor repaint and maintenance
edmundod794, 2 Dec 2015 | Read review
“This is located right on the main drag. Lots of road noise.”
weathergirl22, 14 Nov 2015 | Read review
5 of 5