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HYATT house Raleigh Durham Airport

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HYATT house Raleigh Durham Airport
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413 Reviews from our TripAdvisor Community

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Showing 405: English reviews
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Bengaluru, India
Reviewed yesterday NEW

I have stayed in this hotel more than once for extended stays. Rooms are very good with TV and other useful stuffs for business stay and are well lit. WiFi is good. Housekeeping is descent. Gym is also good. The hotel offers shuttle service from/to airport and other nearby places which is great value-add. The breakfast spread needs a great...

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Helpful?
Thank Srikar D
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Michael, Penny, and Big Mike are awesome. After a long day on the road we were warmly and promptly greeted. Once we made it to our room there was a little snafu with a blown fuse but this was quickly remedied. The rooms are spacious. Good size closets. All the things you would need in the kitchenette. I like having...

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Helpful?
Thank Serena L
About Hotel's Favourite Review
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Serena L, Thank you for your review and the kind words for Michael, Penny, and Big Mike! It's great to hear they took such great care of you during your stay with us. And while I am sorry you encountered an issue with the blown fuse, I'm happy to read the situation was corrected quickly for you. We look...

Sorocaba, Brazil
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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Thank larissaml
Maine
Reviewed 4 days ago NEW

Room was great, clean and quiet. Cupboard had pots, pans and bowls available to use. Was disappointed the pool wasn't open. I still tried to take in the nice weather by sitting outside in the chairs available. Nice seating area outside, be careful you may not be able to get in the door you came out of, I had trouble...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Tibmar
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Tibmar, Thank you for the kind review regarding your recent stay with us. I am happy to hear you enjoyed our amenities, like the outdoor patio area. Hopefully it won't be long until our swimming pool is inspected by the county and approved to be open for the season. We look forward to seeing you again next time you...

Taipei, Taiwan
Reviewed 6 days ago NEW

I stayed for three days and got no service of room cleaning. After hotel manager's guaranteed we'll get the service but we still didn't. And we asked manager to show up to explain why Hyatt's service so bad but he didn't do anything before we left. It's really a terrible experience i'v never met before and really shocked me that...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank yanwh2
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear yanwh2, I apologize for the experience you encountered recently at our hotel. Your comments will be shared with our team to prevent situations like this from occurring again. In addition, we will address with our housekeeping department how we failed to service your room during your stay. We obviously have some training issues to correct as soon as possible....

Charlotte, North Carolina
Reviewed 1 week ago

This was my 4th or 5th time staying at this Hyatt House location. The staff is great and the hotel is nice and clean. I highly recommended this hotel based on price, cleanliness and friendly staff....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank deeL9465IW
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear deeL9465IW, Thank you for the great review regarding your recent stay at Hyatt House Raleigh Durham Airport! We appreciate your business and your feedback. So happy to hear you enjoyed our amenities as well as the staff's service. We hope to see you soon again! Cheers, Mark L

Winston Salem, North Carolina
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank 4donnat
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Baker City, Oregon
Reviewed 2 weeks ago via mobile

Truly enjoyed our stay here! Hillary, Jen and the front desk team and the very helpful, courteous breakfast and shuttle staff members made our stay so enjoyable. There is a nice green walking path around the hotel and adjacent business park. They had gluten-free bread on request for our breakfast.

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Helpful?
Thank Mary T
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Mary T., Thank you for taking the time to provide your feedback. It's great to hear you enjoyed your stay and our many amenities. You are most kind to compliment Hillari and Jen as well! We are quite lucky to have these two ladies on our team. We hope to see you soon again! Cheers, Mark L

Lagos, Nigeria
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 907emmanuela
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

North Carolina Mountains, North Carolina
Reviewed 3 weeks ago

We have stayed at this location numerous time and have never been disappointed. Excellent service provided be attentive staff. We look forward to staying there in the future and would recommend this Hyatt to anyone traveling to the Raleigh/Morrisville area for business or leisure.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ronaldp438
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear ronaldp438, What a great review you've provided for us. The fact you have been here numerous times means so much to me and the Hyatt House Raleigh Durham Airport team. Thank you for taking the time to share your compliments for others to read and enjoy. Mostly, thank you for your continued and repeat business! Cheers, Mark L

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Raleigh Durham Airport Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 141 smartly designed suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio complete with fire pit and lounge seating. Conveniently located right off Interstate 540 just minutes from Research Triangle Park. ... more   less 

Additional Information about HYATT house Raleigh Durham Airport

Address: 10962 Chapel Hill Road, Morrisville, NC 27560 (Formerly Hotel Sierra Raleigh Durham Airport)
Region: United States > North Carolina > Morrisville
Price Range: $132 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Raleigh Durham Airport 3*
Number of rooms: 141
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Hotel Style:
#1 Romantic Hotel in Morrisville
#2 Business Hotel in Morrisville
#4 Family Hotel in Morrisville
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Raleigh Durham Airport staff and other travellers.
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Questions? Get answers from HYATT house Raleigh Durham Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are taller, rooms near elevator are loud.”
zbn172, 16 Mar 2017 | Read review
“check that you don't have a handicapped accessible room on check in.”
dyerta, 17 Oct 2016 | Read review
“High floor facing the back not the parking lot.”
JKNC8178, 20 Sep 2016 | Read review
“I requested a room on the top floor away from the elevator.”
AlvinaM, 30 May 2016 | Read review
“I'm sure an upper floor is quieter, but even the ground floor was fine.”
GeeM794, 29 May 2016 | Read review
5 of 5