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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We stay here at least once a year as we travel north and south. We do like Holiday Inn; however, there is a special quality about this Mt. Airy Inn. Honestly, this particular Holiday Inn actually has a little of that "Mayberry" flavor and friendliness...More
We could not have booked any better of a hotel. The beds were comfortable and the rooms were clean. No complaints. I have to admit that I was scared at first, but relieved when I saw the room. It had a Keurig, microwave, and refrigerator...More
We found this hotel while driving to Myrtle Beach on google. The jolted was very clean and well taken care of. Our room was very spacious and we needed exactly that for a pack n play for my daughter to sleep in. We also had...More
Thank David P
Management response:Responded 18 May 2017
Thank you so much for the kind review of our hotel. The staff takes great pride in making sure our guest are comfortable and satisfied during their stay. I am happy to hear that you enjoyed our delicious breakfast and that you and your family...More
We have stayed here several times but this time I really noticed the hotel is showing it's age. First impressions we weren't even welcomed or thanked for being an IHG Gold Member. The lady at the front desk didn't want to spend any time with...More
Thank Katie G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mount Airy SouthResponded 7 May 2017
Hi Katie G,
Thank you for your stay and for being an IHG Rewards Club Gold member. We sincerely apologize that you found your last visit disappointing, most especially with the experience you had with the service level rendered by our staff, noise challenges, and...More
Our family stopped here for a half-way rest on our way home to Ohio from Florida. While Mt. Airy is about 8 miles from Route 77, the detour is well worth the extra distance. The rooms are spacious, clean and very comfortable and the front...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$124 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
74
Reservation Options
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Location
United States >
North Carolina >
Mount Airy
Also Known As
Holiday Inn Express Hotel And Suites Mount Airy South
Response from RDWLouisville | Reviewed this property |
Sorry, I don't remember if it was HD or not.
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LogCabinGuy
I agree with management on the pet policy. I love pets, especially dogs. But, I do not want to lay on a bed that an animal has been on. They could have fleas, ticks, etc. They slobber, use the bathroom outside and then lay on a bed. That's gross! I would never let my dog on my bed when I had one at home. It's a dog, not a person. They should be treated as such. If you own a dog, leave it at home and let someone like a neighbor take care of it. Otherwise, don't go on vacation until the dog or cat dies. I made a future reservation here but I am thinking about canceling it and staying at the Comfort Inn on Newsome Street because of the hotel here allowing pets.
9 May 2016|
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Response from carol s | Reviewed this property |
That's not a question, that is a cold hearted ignorant comment that offends me and I'm sure it would be offensive to all pet owners and lovers. I traveled with my dog and she was clean and never slept on the bed. I work... More
That's not a question, that is a cold hearted ignorant comment that offends me and I'm sure it would be offensive to all pet owners and lovers. I traveled with my dog and she was clean and never slept on the bed. I work for a hotel and I wish some people would not travel with kids. They slobber and pee and poop in the beds. So if you really feel the way you do PLEASE stay somewhere else. They won't miss your business.
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Jill K
Are you pet friendly?
7 February 2016|
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Response from travelizfun | Reviewed this property |
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Canada (English)