We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsstay there againbusiness centercoffee makerhotel roomhot breakfastnice propertyin townshort driveexcellent breakfastbreakfast barbed was very comfortablenice stayconvenient locationrubydeskncdowntown
Stayed here last night. Room was ready at 1230 pm when we arrived. Not exactly in the best of conditions as the pics will attest - no clue what was on the blackout shade (the picture is below - good luck guessing!) and there was...More
I have stayed at this particular hotel 3 times now. Each time I have been pleased with the friendliness of the staff and cleanliness of the rooms. The indoor pool and hot tub are a nice feature, though they have never had any towels in...More
I felt like the accommodations were pricey for what was offered. Continental breakfast was nice, but I noticed the carpeting in the hallways was stained and it was warm in the hallways as well. However, if you want to be in this particular area, it...More
Shouting and throwing of furniture at 2:00 am then someone running down the hall followed by a beating on the door to get back in. Earlier had noticed what appeared to be drug activity in back parking lot so maybe they got a room next...More
Thank Linda G
Response from TALAYA P, FRONT DESK SUPERVISOR at Comfort Suites New BernResponded 4 days ago
I apologize for any issues you experienced during your recent stay. Management and I were unaware that you had attempted to contact us. Had we had known about these issues, they would have been handled accordingly and efficiently.
Once again, I do apologize...More
We stayed last night to drop daughter off at camp this a.m. and was pretty disgusted with the place by the time we left. Not only did the room smell of cigarette smoke but there was mold in the shower as well as on bottom...More
Response from Rhonda E, General Manager at Comfort Suites New BernResponded 3 weeks ago
We apologize for your inconvenience and thank you for your feedback. Had we known about your issues during your stay with us, we would have addressed them immediately. In regards to your rate, we offered a rate similar to other hotels in the...More