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I am sorry to have to write this review but here it is..... Mom and I checked in, went right back out and returned late that evening. If you want a comfortable stay DO NOT stay in room 301. The layout of the room is...More
Response from IHGService, Guest Relations Manager at Candlewood Suites New BernResponded May 2, 2017
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the condition of the room you received and your interaction with the staff. We...More
Once arriving at the hotel Nancy greeted us at the front desk with warm cookies. Little did I know she would wind up saving me later .
When I showered that night I went to put on my engagement ring (which I havnt had properly...More
In town for a funeral and had stayed at another hotel and couldn't take another day there. So on my last day I moved to Candlewood Suites. I don't know what I was thinking when I had stayed here in April and my stay was...More
passing through New Bern and stopped for the night. Relatively new hotel with comfortable size suites. Pet friendly but be aware of policy as not Candlewood standard. Staff was friendly and helpful; accommodating as had the manager agreed to reduce the pet fee.
My husband and I booked a last minute reservation here and were pleased with how the staff accommodated our request.
This hotel is an extended stay type so there was no daily housekeeping. If you needed fresh towels you could exchange them at the...More