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DoubleTree by Hilton Hotel New Bern Riverfront

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DoubleTree by Hilton Hotel New Bern Riverfront
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1,009 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel New Bern Riverfront
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Showing 995: English reviews
Reviewed 14 June 2016 via mobile

Double Tree has a little something special for all, on Sunday nights from 5 to 9 they have a area behind the hotel call THE DECK. This area is outside with tables, chairs and umbrellas on a deck with a beautiful view of the Neuse River and Marina. The reason I am sharing this with everyone is because it is...

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1Thank Judy D
Wilson, United States
Reviewed 14 June 2016

Loved, loved, loved the hotel overall. Great location - the Trent River waterfront view is wonderful. Great staff - friendly and helpful. The service in Christoph's was a little slow at times but the pulled pork sliders with crispy onion rings were to die for! Parking can be challenging.

Review collected in partnership with DoubleTree by Hilton
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Thank Theadus S
Atlanta, United States
Reviewed 12 June 2016

I stayed here for 4 nights for a funeral in town, and had a very good experience with the hotel. The bed was comfortable, the room was spacious, clean and had central air. The staff was very kind. Please note, however, this hotel has 2 buildings. I was in the second building which looked to be newer and nicer than...

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1Thank Michael B
Boston, United States
Reviewed 10 June 2016

I go throughNew Bern every few years for work. Great place - great vibe. I had always stayed at the Double-Tree becuase of location and proximity to downtown. This place is beat up and not what it used to be. I was in the main hotel this stay and it needs a lot of updating and work. Never took off...

Review collected in partnership with DoubleTree by Hilton
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Thank Matthew R
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Dear Matthew R, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

Greenville, North Carolina
Reviewed 8 June 2016

The hotel was very nice, staff very friendly. The area is family friendly. Plenty of restaurants very close. Some within walking distance. I will definitely return in the future. If you just want to get away but don't want long drive. Doubletree on the New bern waterfronc is a good choice.

Review collected in partnership with DoubleTree by Hilton
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Thank 566temekaj
Virginia Beach, Virginia
Reviewed 7 June 2016

Aside from the hair in the bath tub and only receiving 2 bath towels for 4 guests on both days of our stay, the paint that was used in the inside of the tub (yes paint) was chipping off, floors were sticky and the A/C unit wasn't able to cool the room. We were hot and stuffy the entire weekend.

Review collected in partnership with DoubleTree by Hilton
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Thank ah4X2726DH
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Dear ah4X2726DH, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered in your bathroom and with your air conditioning unit and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay...

Charlotte, North Carolina
Reviewed 5 June 2016

We stayed here while on a weekend get away and loved every minute of it. Everything that we wanted to see and do on New Bern was within walking distance including all restaurants, tours, bars, Tryon Palace and the water front. The hotel was spotless and everyone was friendly and welcoming. The breakfast was delicious and a great way to...

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Thank klhilder
Melbourne, Australia
Reviewed 2 June 2016 via mobile

This is quite a large hotel spread over two separate buildings. It's location is great, being right on the water front and a close walk into town for restaurants, shopping etc. Our room was very large, two double beds, TV, coffee maker, fridge, free (fast) WiFi, no in-room safe. Only annoyance was that our bedside lamps didn't work. Unfortunately we...

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1Thank Aussie-Traveller3121
Durham, United States
Reviewed 31 May 2016

Great location, however, maintenance needs improvement as my room door would not close without having to slam it. Also, TV was too small for the room. View of river is great so I recommend always staying on the river side. Parking in front of the Inn section is very convenient and luggage carts were plentiful.

Review collected in partnership with DoubleTree by Hilton
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Thank William O
Raleigh, North Carolina
Reviewed 30 May 2016

In New Bern to host a wedding. Staff made our stressful, fun happy weekend so easy and helpful. Older hotel and liked the 'home' feel of premises....like living on the water. Views were great and great location.

Review collected in partnership with DoubleTree by Hilton
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Thank LEM051

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle St, New Bern, NC 28560-2144 (Formerly Hilton New Bern/Riverfront )
Region: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $159 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your DoubleTree by Hilton Hotel New Bern Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton
Hotel Style:
#4 Business Hotel in New Bern
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel at all costs, there are NO good rooms. They need to upgrade heating cooling unit before people can stay in the rooms.”
  • handicap bath tub. I had guarantee a king bed but got a double bed with handicap bathroom. Why?
  • Broken down phone lines
 of 5 bubbles KumarL1960, 26 Jan 2017 | Read review
“Request a room without a blocked view - as in higher than the trees.”
 of 5 bubbles Julieona1a, 21 Jan 2017 | Read review
“Ask for a room with a view of the River, and you won't be disappointed.”
 of 5 bubbles softballron, 4 Jan 2017 | Read review
“The "Inn" portion of the hotel is quiet and secluded...perfect for a romantic overnight stay.”
 of 5 bubbles mollyd981, 17 Dec 2016 | Read review
“Don't stay in 208!”
 of 5 bubbles cooper53_12, 12 Dec 2016 | Read review
5 of 5