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Comfort Inn & Suites

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Comfort Inn & Suites
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182 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Hilton Head, South Carolina
Reviewed 18 August 2016

If you are just stopping in for a quick night's rest, then you should be okay. Nice firm bed, but after that extremely average and barely adequate. From here anything that I would say is just tacky tacky.

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Helpful?
Thank bsum73
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. For your information, we are going to renovate the entire...

Washington DC, District of Columbia
Reviewed 8 August 2016 via mobile

I stayed here a couple of years ago, when I came to my brothers wedding. Two years ago, this place was nearly brand-new and had excellent facilities. Now... We have a different story. The place is really showing a lot of wear and tear. The first room that I was given, although it was a non-smoking room, smelled like smoke....

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Helpful?
Thank R Y
Management response:

Thank you for completing the Trip Advisor review, and I appreciate you bringing these matters to my attention. I apologize for not meeting your expectations. I would like to inform you that the hotel has recently changed hands, and it has new management. We are in the process of starting a complete re-model of the entire property. The renovations will...

Reviewed 28 July 2016

Destiny was awesome to deal with. We brought an issue before her and she was very helpful! The breakfast is hot and plentiful. The service is great and the cleaning staff does an awesome job, too. Ask for Destiny; she does a great job!

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Helpful?
Thank Joe H
Reviewed 26 July 2016 via mobile

In town for daughter's state competition in Henderson. Was looking for a decent rate at a hotel with outdoor pool in Henderson Nc and found this hotel just minutes away in Oxford. Hotel had the best rate in the area that had an outdoor pool. Room was big enough for me, my husband, teenage son, and daughter who had all...

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Helpful?
Thank Natalie M
Concord
Reviewed 22 July 2016

We stayed for a night on our trip from Charlotte to Washington, D.C. We arrived late and the night manager was very polite and personable. The room was an average Comfort Inn-type room. Everything was very clean. The breakfast was actually really good, with potatoes, omelettes, and sausage, along with waffles. We would certainly recommend for a night on the...

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Helpful?
Thank Michael W
Oxford, North Carolina
Reviewed 7 July 2016

The staff was very friendly & professional. We had only a one night stay however, Destiny, the front desk mgr. made sure we had everything we needed and was settled in to our satisfaction. There was also a REAL breakfast that was well put together and displayed by the host in the dining area. A+++

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Helpful?
1Thank serioustraveler007
Hendersonville, North Carolina, Usa
Reviewed 6 June 2016

Large room, very clean, air-conditioner worked very well, great tv reception, good price, front desk very efficient and pleasant, well lit parking area and easy access, close to interstate access ramp.

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Helpful?
Thank Joanne M
Vancleave, Mississippi
Reviewed 3 June 2016

The first room smelt oddly musty so we swapped right away. The second room AC wouldn't cool so I took the filters out and beat them on the carpet to clean them off. After several hours the room had cooled off. We only stayed to sleep on our way to DC so we got up early, ate breakfast, and left....

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Helpful?
Thank Shawn R
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 16 May 2016

We booked here to go to a wedding close by. Right away the staff was so friendly and helpful. Erin checked us in and was so helpful with some needs we had before the wedding. Real service with smile...doesn't happen much these days. The room was clean and athe beds comfortable. Kat checked us out with the same pleasant service....

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Helpful?
Thank Carla R
Michelle V, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. I will share your feedback with Erin and Kat I know they will appreciate the kind words. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...

Silver Spring, Maryland
Reviewed 16 May 2016

Initially booked reservation with Orbitz however needed to make a room type change from King Suit to Standard Double Queen. Although Orbitz had assured me they had taken care of the request (although they weren't able to provide me with email confirmation), the hotel had no record of it in their system, not to mention they were filled to capacity....

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Helpful?
Thank Caren D
Michelle V, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. I will share your feedback with Jackie I know she will appreciate the kind words. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Inn & Suites

Address: 1000 Martin Luther King Jr. Av, Oxford, NC 27565
Region: United States > North Carolina > Oxford
Price Range: $114 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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Maryland
6 months ago
Richlands, Virginia
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure any location within this establishment would be comfortable.”
604mercedesy, 1 Sep 2016 | Read review
“Ask specifically for a suite, it's nice”
84sherikad, 28 Aug 2016 | Read review
“Rooms on the top floor are quieter”
serioustraveler007, 7 Jul 2016 | Read review
“the room with the king size bed was very comfortable”
  • happy dog
617mbrown, 17 May 2016 | Read review
“Seemed quieter on the woods side but even the road side is a long way from the road and any noisy spots”
CliveD7, 27 Apr 2016 | Read review
5 of 5