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Holiday Inn Express Pembroke

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Holiday Inn Express Pembroke
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Pittsburgh, PA
Reviewed 3 weeks ago

Very nice, newer hotel with a good location. Our king room was very big and spacious, even by HI Express standards. Tiffany at check-in was an absolute delight. We found the entire hotel to be very clean, including the outside areas. Close to UNC Pembroke campus and main road where most food and grocery stores are located. This is a...

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Helpful?
Thank patravelmom93
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

patravelmom93, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

New York, NY
Reviewed 3 weeks ago

It's a bit off the beaten track (11 miles from I-95), but it's a very nice place to stay. Comfortable beds, good fluffy towels, excellent free wi-fi. The staff is very nice. No on-site dining options, but I'd recommend it for a night

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Helpful?
Thank jamesmV8881UF
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

jamesmV8881UF, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

State College, Pennsylvania
Reviewed 4 weeks ago

The hotel is about 10 minutes off of I-95 and well worth the few extra miles.The staff was incredibly friendly and helpful. The hotel was very comfortable and clean. Their breakfast is probably the nicest one we have encountered in this type of hotel. The choices and variety were outstanding. It was a great stay and we would certainly return.

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Helpful?
Thank mariabG7417FC
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

mariabG7417FC, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Rose Hill, North Carolina
Reviewed 17 January 2017 via mobile

I stayed for 1 night on business. It really looked quite new from the outside. The front desk staff were very nice & accommodating. The one concern I had was addressed immediately in a professional manner. I have no complaints. The room & bathroom were spotless. I saw no bugs of any sort as some previous folks mentioned in their...

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Thank kittykash123
Reviewed 9 January 2017

I travel extensively and always pick a Holiday Inn Express for several reasons. First, I can find a HIE wherever I go. Second, I can always count on a clean room that is always well maintained and larger than most other hotels. I had no issues with this facility and the front counter staff was pleasant. I would certainly recommend...

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Helpful?
Thank Jmesis
Baltimore, Maryland
Reviewed 1 January 2017

Suggest passing on this hotel. Stayed for one night and regretted my choice. Room looks like it hadn't been renovated in 20 years. Bathroom smelled funny. Noise level was high despite very few guests. Wifi was terrible ! Appreciate that it was only $100 per night but you can do better.

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Helpful?
Thank UVBBE
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

UVBBE, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Reviewed 30 October 2016

The hotel seemed nice. The rooms were new-ish and clean. The staff were extremely friendly and accommodating. I was up late doing work on my computer in bed and heard something drop next to me. Yep, giant cockroach. Yep, I screamed like Freddy Kreuger just hopped out of the bathroom to say hi. Yep, I got the eff outta there...

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Helpful?
Thank Lori U
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Lori U, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Myrtle Beach, South Carolina
Reviewed 28 October 2016

Booked in to this hotel for 2 days during Hurricane Matthew. Things were ok until the power went off at around 1;30 PM on our second day .We were on the 3rd floor with our 2 cats, and after spending the next 20 hours with no food at the hotel or in town, no lighting, or any other hotel services...

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Helpful?
Thank bcsboyd
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

bcsboyd, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Reviewed 17 October 2016

I have stayed at this particular hotel 3 times now because of work. Each and every time the staff are super friendly, the art work on display is amazing, and the food is great. The owner is there most of the time, and at least one night a week his mother cooks a home cooked meal if anyone wants to...

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Helpful?
Thank 217cherylr
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

217cherylr, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 11 October 2016

Most attentive staff I encounter in my weekly business travels. Clean, comfortable rooms that provide a quality sleep that's so important. And, if you are lucky enough to be staying there on a Wednesday night, a FREE HOME-COOKED MEAL is provided in the breakfast area. Every single morsel I've had each night I've dined on these awesome victuals has been...

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Helpful?
Thank Jamey A
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Jamey A, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

63 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Pembroke

Address: 605 Redmond Rd, Pembroke, NC 28372-9029
Region: United States > North Carolina > North Carolina Coast > Pembroke
Price Range: $124 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pembroke 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express Pembroke Hotel Pembroke
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Questions & Answers

Questions? Get answers from Holiday Inn Express Pembroke staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always request a room away from the elevators and ice machine.”
 of 5 bubbles Jmesis, 9 Jan 2017 | Read review
“Get a white noise app. The local train is loud and right next to the hotel.”
 of 5 bubbles loriu431, 30 Oct 2016 | Read review
“Avoid this place if there is any bad weather in your forecast.”
 of 5 bubbles bcsboyd, 28 Oct 2016 | Read review
“away from the elevator and top floor”
 of 5 bubbles runningingoregon, 22 Apr 2016 | Read review
“bring earplugs”
  • picture of room
  • wall paper peeling in ceiling
  • Wallpaper and boarder separating from the wall
  • no towel rack
 of 5 bubbles avirtuouslady, 2 Mar 2016 | Read review
5 of 5