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Quality Suites

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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Charlotte, North Carolina
Reviewed 3 November 2016

I think it's safe to say at this point, after nine stays here, that I enjoy staying at this hotel. Renovations of the public spaces are wrapping up, with the front desk being the last major item left. In fact, they finished painting the wall behind the desk during my recent 3-night stay. My most recent stay (Oct 27-30) was...

Thank LGILMAN479
About Hotel's Favourite Review
James M, General Manager at Quality Suites, responded to this review

Hello! Thanks for the review. And Happy Birthday! I hope you enjoyed your stay in every aspect! We hope you return soon... Take care. Sincerely, James McGivern GM

Raleigh, North Carolina
Reviewed 31 October 2016

Newly renovated. Modern, bright and colorful room decor. Rooms have mix of carpet and laminate flooring. VERY comfortable beds. Clean, fresh smell. Brightly lit hallways. Hot breakfast included scrambled eggs, bacon, sausage, waffles as well as cold items - cereal, yogurt, bagels. Front desk clerk VERY professional, friendly and same for breakfast attendant. Plenty of parking with well lit parking...

Thank agapeMom
James M, General Manager at Quality Suites, responded to this review

Hello! I'm glad you enjoyed the hotel so much...! We'll keep working hard to ensure everyone feels welcome and is able to enjoy a clean fresh hotel! Take care. Safe traveling. Sincerely, James McGivern GM

trenton, nj
Reviewed 25 October 2016

We were in town for a wedding and this was one of the hotel choices planned for by the bride. The room was clean. We had a small sitting area with a tv, then an area with a microwave and mini-frig and coffee pot, then the king size bed with TV. Plenty of room for the 2 of us to...

Thank wudy77
James M, General Manager at Quality Suites, responded to this review

Thanks for the review! I'm glad you enjoyed the hotel! And I hope you had a good time at the wedding! Best wishes to your family and the new couple!!! Take care. Sincerely, James McGivern GM

Covington, Ohio
Reviewed 18 October 2016

Comfortable bed. Good breakfast. Clean. Some of the staff were friendly. Be aware that on the third floor, the ice machine is in the hall. Not in a separate area. We could hear the ice machine from our room. Reasonably quiet. We stayed on the third floor. My only complaint is that there was no counter space in the bathroom....

Thank buckeyefan60
James M, General Manager at Quality Suites, responded to this review

Hello. I'm glad you stayed, and thanks for the review! I'm glad the staff were friendly. And, yes, it is always wise to ask where the ice-machinea are at every hotel. (I wish they manufactured quiet units!) We have one located on the 3rd floor, end of the hall. So just the last room should be affected. The other ice...

Reviewed 10 October 2016 via mobile

This hotel was EXCELLENT in every department. My family included elderly and disabled persons, as we evacuated from Charleston, SC October 5, 2016. Afrer making online reservations, we were allowed to check-in a little ahead of time. Our 2-Queen Bed Accessible Suite was truly excellent. We truly enjoyed every aspect of our 5 night stay at Quality Suites, from front...

Thank Venbro
James M, General Manager at Quality Suites, responded to this review

Hello. We're glad we were able to take care of you during such a troublesome time! We're glad you had enjoyed the hotel! Take care. Sincerely, James McGivern GM

Sedona, Arizona
Reviewed 8 October 2016

Other reviewrs say it was recently remodeled and the hotel had a clean updated apperance. They list their name as "suites." as rooms have a small kitchen with fridge and microwave and coffee machine.Confortable beds. Close to shopping and numerous restaurants. Easy access off Interstate. Small workout room with a indoor pool that is not common in many hotels in...

Thank SedonaBob55
James M, General Manager at Quality Suites, responded to this review

Hello. Thanks for your review. We are glad you stayed. Concerning all booking sites, unless you are flying and are able to include a hotel in a package, the written contracts ensure no outside site may offer a lower rate. Always use Choicehotels.com to find the lowest rate - it's guaranteed. And you will earn points; think of that as...

Pittsburgh, Pennsylvania
Reviewed 25 September 2016 via mobile

We stayed here while visiting our son. The hotel had just been updated and was exceptional. Our stay started with a big smile and welcome from Rhonda at the front desk. She gave us info about the hotel and described the breakfast that was complimentary. She was a great help throughout our stay. The room was spacious and very clean....

Thank lmdpa
James M, General Manager at Quality Suites, responded to this review

Hello. I'm glad you liked the hotel and Rhonda! And I hope you enjoyed visiting your son... Take care. We hope to see you again. Sincerely, James McGivern GM

Atlanta, Georgia
Reviewed 21 September 2016

I was here a year or 2 ago and boy did this place need an upgrade and look at that! their renovations are great. breakfast and coffee on the go was a plus as always. the beds were very comfortable as well. Thank you!

Thank nattybird3
James M, General Manager at Quality Suites, responded to this review

Thanks for the review! I'm glad you liked the renovations. And I hope your business trip was successful...! Take care. Sincerely, James McGivern GM

Valdosta, Georgia
Reviewed 18 September 2016

We traveled 8 hours without stopping. We were so grateful to find such a nice place to rest. We did not check in until 9:30 at night. We were greeted by a very gracious young man who tried to get us checked in as quickly as possible. He greeted us with a beautiful smile and treated us with the utmost...

Thank Franky489
James M, General Manager at Quality Suites, responded to this review

Hello. Thanks for such a nice review. I'm really glad you liked Martin and the hotel... And, yes, the two TVs really helps. We have an indoor pool, and that helps with entertaining everyone too. I hope the rest of your trip had gone well... Take care. Sincerely, James McGivern GM

West Virginia
Reviewed 28 August 2016 via mobile

We make a few trips a year to the Charlotte area and generally stay at a nearby hotel. Although we were always pleased with it, we decided to give this one a try. I know that the Quality chain is generally considered a step down from where we usually stay but we were VERY pleased with our stay. I was...

Thank SafetyGuy33
James M, General Manager at Quality Suites, responded to this review

Great to hear! Thanks for the nice review! I'm glad you had enjoyed yourselves! See you in February... Take care. Safe traveling. Sincerely, James McGivern GM

147 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (95)
Room/Suite (47)
Pool/Beach Area (4)
Hotel & Grounds (18)
Bathroom (5)
View from Room (1)
Videos (2)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (52)
Room/Suite (22)
Hotel & Grounds (12)
Pool/Beach Area (5)
Business Centre/Function Rooms (2)
Dining (6)
Bathroom (1)
Other (4)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Quality Suites At Carolina Place Mall is ideally located with easy access from Interstate 77 and Interstate 485, and is less than four miles from Carowinds amusement park. This Pineville, NC hotel is also minutes from Bank of America Stadium, Charlotte Motor Speedway, Knights Stadium, Time Warner Cable Arena, the U.S. National Whitewater Center and the Charlotte Douglas International Airport. ... more   less 

Additional Information about Quality Suites

Address: 9840 Pineville & Matthews Rd, Pineville, NC 28134
Region: United States > North Carolina > Pineville
Price Range: $122 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Quality Inn Pineville
Quality Hotel Pineville
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a room away from the elevator.”
 of 5 bubbles buckeyefan60, 18 Oct 2016 | Read review
“Indoor pool on property”
 of 5 bubbles SedonaBob55, 8 Oct 2016 | Read review
“Bring your receipt if you booked online.”
 of 5 bubbles ValerieHolek, 25 Aug 2016 | Read review
“Holiday Inn Express Pineville better”
 of 5 bubbles Swoeng87, 5 Jul 2016 | Read review
“3rd floor is still partly smoking. Renovations are underway; call ahead”
  • Living Space in Suite
  • Living Area
  • Wet bar area
  • Suite 104
  • King Bed Suite
 of 5 bubbles LGILMAN479, 30 Dec 2015 | Read review
5 of 5