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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#15 of 83 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,052 Reviews from our TripAdvisor Community

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Showing 1,045: English reviews
North Carolina
Reviewed yesterday NEW

My husband and I stayed here during Christmas Eve to visit my Father and some other family members during the Holidays. Our room was very comfortable, quiet, and clean. The only issue was that it was exceptionally warm here In NC during the holidays and their AC wasn't working. The service desk brought us a fan to our room immediately...

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Helpful?
Thank mphenriquez1
Groveland, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

The Raleigh Durham airport is clean and new feeling...taxi are found out door One lower level by baggage...the ride should be under $40...on the return will use the property preferred driver.. nice new Lincoln SUV...check in the hotel was a Hilton Honors member fast easy courteous..a warm cookie!...water in the room ..recommend bringing more..property is clean and tiding...room was clean...albeit...

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Helpful?
Thank george m v
About Hotel's Favourite Review
ManagerX1, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

As a member of Hilton Honors, we appreciate your loyalty to our brands, and we are so glad that we could welcome you at DoubleTree by Hilton Raleigh-Brownstone-University. We honor your kind review acknowledging the excellent service you received from out staff. Everything we do is aimed at providing an excellent experience, so your feedback is extremely valuable. Your comments...

Williamsburg, Virginia
Reviewed 1 week ago

As always the staff for our event did a great job! Grace, Cliff, Zulema, and Gwen took great care of us and our guests. Even when we had them taking tables down and bringing in something else, they were all smiles and very helpful. Out guests were all complimentary of the food served. Would certainly recommend this facility for events...

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Helpful?
Thank Jean W
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for the wonderful feedback about your experience at DoubleTree by Hilton Raleigh-Brownstone-University. It is important to us that all of our guests to have a great experience, so I am delighted that my team members took such good care of you and your guests, and played a part in making your event a total success. I will share...

The Woodlands, Texas
Reviewed 1 week ago via mobile

The room was clean and nice. It is what you expect from a DoubleTree. The front desk was extremely friendly and helpful. There is a good bar/restaurant across the street and it in a nice area for walking or running.

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Helpful?
Thank FrqntBusTrav
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of DoubleTree by Hilton Raleigh-Brownstone-University. It’s great to know you were happy with your well-appointed room, the excellent service, and that our location was perfect for your needs. I will share your compliments with my Front Desk staff. We hope you will visit with us again the next time your travels bring you to Raleigh....

Reviewed 2 weeks ago via mobile

Warm and accommodating staff, particularly Anne-Marie at front desk, helped us with all our requests. She made everything go smoothly. We booked last minute, fleeing water crisis in chapel hill, Anne Marie helped us out repeatedly and made our stay go well. Highly recommend!

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Helpful?
Thank David G
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for the wonderful review, and most especially the kind comments about our staff. It is important to us that all of our guests to have a great experience, so I am delighted that my team members took such good care of you and played a part in making your stay a memorable one. Your comments will allow me...

Jacksonville, North Carolina
Reviewed 2 weeks ago via mobile

We have stayed at this hotel several times when attending concerts at City Limits Saloon since it is walking distance. The hotel is clean and quiet, the lobby bar staff is always great. I have never had any complaints.

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Helpful?
Thank LiveLoveRun
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for returning to DoubleTree by Hilton Raleigh-Brownstone-University. We appreciate you confirming that we provided you with another outstanding stay. It is great knowing that our location is ideal for your visits to the City Limits Saloon and thank you for your nice comments about our comfortable hotel and cordial staff. We truly value your loyalty and look forward...

Raleigh, United States
Reviewed 2 weeks ago

Excellent hotel with nearby amenities. The staff are very friendly and the hotel is clean. While the coffee is complimentary and located in the breakfast area, if you sit down and have coffee, they charge you. I did think this was a little odd. Also, while the breakfast was tasty, if you have time I recommend going to "The Flying...

Review collected in partnership with DoubleTree by Hilton
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Thank V3257DJarthurl
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for choosing DoubleTree by Hilton Raleigh-Brownstone-University for your stay. We are happy that you liked our friendly associates, convenient location and your well-appointed room as well. However, we are sorry if any inconvenience was caused while you were here. Thanks again for being our guest, we look forward to seeing you here again! General Manager

Sunset Beach, North Carolina
Reviewed 3 weeks ago

No frig, no microwave- sad for a Hilton. Nice location, bar staff was exceptional. Restaurant only open for breakfast, limited menu for lunch and dinner at bar. Many food choices near by, many within walking distance. Meeting was in board room down stairs, hot, no air circulation, again sad for Hilton.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nancybA2403JH
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for taking the time to submit a review. We are happy that you liked our convenient location close to the restaurants and our courteous associates. However, we are sorry for not meeting your expectations with our meeting facilities and with the in-room amenities. We appreciate your comments as they will only help make us better. Thank you once...

Richmond, Virginia
Reviewed 3 weeks ago

I had read a reviewing highlighting the hotel gym. Do not be fooled- 2 treadmills and an elliptical. However, they have coupons for the YMCA next door which was awesome- you just ask the front desk for a pass and font forgot your ID.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Erin B
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for being our guest. Although we are disappointed you were unhappy with our fitness center, we are glad that our team provided you with coupons and resolved your issues. It was our pleasure serving you, and we hope to welcome you back soon. General Manager

Reviewed 3 weeks ago

My daughter attends NC State University and when I come for a visit, I enjoy staying here. The rooms are clean, the service is great and the location is perfect. Each time I have been to Double Tree Brownstone, my needs have been met and exceeded!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lori H
00gC, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for the terrific review and taking the time to let us know your stay at DoubleTree by Hilton Raleigh-Brownstone-University once again was enjoyable. We are thrilled to read that you loved our courteous service, convenient location and your clean room as well. We value your business and look forward to your next stay with us soon. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough Street, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: $168 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Hilton Hotels Direct so you can book your DoubleTree by Hilton Hotel Raleigh - Brownstone - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles O2049IPbobh, 24 Jan 2017 | Read review
“We were in room 517 and we had no issues and the Hotel was FULL”
 of 5 bubbles 69albert2014, 16 Jan 2017 | Read review
“Avoid first and second floors!”
 of 5 bubbles AnnG145, 12 Dec 2016 | Read review
“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
5 of 5