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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#16 of 83 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,005 Reviews from our TripAdvisor Community

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Showing 998: English reviews
Paris, United States
1 review
Reviewed 3 days ago NEW

Good location and quiet. Nice rooms and clean. Very close to NC State too. Nice staff. Good parking. (need more characters so,?). five ten eleven ethgt nine seven twlelve good, bad twenty state college qwesst

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 706tedg
Longiano, Italy
1 review
Reviewed 4 days ago NEW

Horrible hotel, not at the double tree standard that I am used too, staff were very untidy and not professional. In addition rooms were very small for a junior suite. I will not be staying here again. "Buyer beware" I am glad only spent points on with is hotel!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Trevor B
1 review
Reviewed 5 days ago NEW via mobile

I was very impressed with the hotel from the second I walked in and they offered me a warm cookie! The staff was incredibly friendly and helpful making me feel right at home. Also the location of the hotel was perfect with all sorts of great areas to check out within walking distance. The rooms were very clean and the... More 

Helpful?
Thank Noah B
Charlotte NC, United States
2 reviews
Reviewed 5 days ago NEW

front desk staff was very unprofessional and not helpful at all tried to check in but they were preoccupied with talking about personal issues when a room was ready another, later guest was booked immediately we were never offered complimentary waters and so on

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Len P
hamilton, United States
2 reviews
Reviewed 5 days ago NEW

Staff at this hotel is excellent. Everyone is very friendly, and they actually act like they're glad you are there. The bartender, Rodney, is outstanding. It had been over four months since my last visit, and Rodney not only remembered me, but what I drank as well. A very friendly and efficient bartender.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lindsay L B
Pinehurst, North Carolina
1 review
Reviewed 1 week ago via mobile

I enjoyed my business trip to Raleigh, but left my favorite black pumps in my room. Thank you to AnneMarie who personally took time to find them in lost and found. She called me back in a timely manner which shows great customer service. Again, thanks AnneMarie! I'm happy to have my shoes back!

Helpful?
Thank kdluvs2teach
Hilton Head Island, S.C.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This hotel couldn't have been better for our son and new daughter-in-laws reception. Only problem was when they double the points for us to stay 1 extra night when we couldn't get back into our home due to Hurricane Matthew that happened that weekend.

Helpful?
Thank dreamer43
United States
2 reviews
Reviewed 2 weeks ago

Stay away if you want to have control over your heating/cooling options. During this time of the year the hotel switched over to heating only but it was hot in the room and hot outside. Unacceptable for the rate they are charging.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christopher M
Calvin P, On beahlf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Whitehouse, New Jersey
1 review
Reviewed 2 weeks ago

We stayed during the week for college tours. Room and location were very good. Only complaint was that the heat was not working until 11:00 pm and our room was cold. Fortunately we were exhausted and just went under the covers.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jo-Ann L
Washington DC, District of Columbia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I spent 15 days at the hotel for work. It was a terrific experience. The hotel is in a great location close to NC State, great food and entertainment. The staff was so helpful and friendly especially at the front desk--Haddy, David, Anne-Marie, Reginald and Marie McLean; at the Harvest restaurant LeShanda, Erica, Charletta and Patricia; Manuel who maintained the... More 

Helpful?
Thank Regina H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough Street, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: $144 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter. It's a great hotel. Very pleased.”
 of 5 bubbles JeanH30, 16 Nov 2016 | Read review
“Try to request a room away from the parking lot. The noise wasn't bad, but it was enough that we noticed it.”
 of 5 bubbles MaryB604, 25 Oct 2016 | Read review
“Top 3 floors are reserved for Hilton Honors members”
 of 5 bubbles GreyPod, 8 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles PlanoCW, 2 Sep 2016 | Read review
“Be sure to join the Honors program to get additional perks and value (when/where available).”
 of 5 bubbles KarlaRick2016, 16 Aug 2016 | Read review
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