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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Expedia.comUS$115*
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#15 of 84 Hotels in Raleigh
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,080 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,073: English reviews
Boulder, Colorado
Reviewed 23 September 2016

I spent one night at this hotel for a business meeting scheduled for one of their conference rooms. The hotel is a bit dated with bathrooms remodeled at least a few years ago. The tub and fixtures had not been replaved. The room was clean and the bed and pillows comfortable. My main complaint is the lack of food options....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John B
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Chapel Hill
Reviewed 23 September 2016

The Brownstone Doubletree was an enjoyable stay. Walking distance to various restaurants or shopping. We decided to stay in Raleigh overnight after attending a Jazz Concert at the Red Hat Ampitheater downtown Raleigh. The hotel was only a short distance from the concert venue at a reasonable cost. I will definitely recommend and stay at the Raleigh Doubletree Brownstone again.

Review collected in partnership with DoubleTree by Hilton
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Thank Pamala B
Reviewed 23 September 2016

We stayed there for a wedding. The service was above usual hotels. It maybe dated a little but the room was very clean and quite. We had a couple of drinks at the bar and service was also excellent. I would stay there again. The only thing I wished they had was a pool. It was very hot the two...

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Helpful?
Thank Chris M
Ripon, United Kingdom
Reviewed 20 September 2016 via mobile

The hotel is quite old inside and due a refurb. The staff were nice at the desk and the restaurant. The room was large, clean and well provisioned but not as modern as other Doubletrees I have stayed in recently. Ok for a one night stay but not for a longer trip

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Helpful?
1Thank Matt C
Bill W, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Matt C., Glad you found the hotel to be clean and suitable for your needs and that the staff was nice and accommodating. Please come back when it Raleigh. Bill

Charlotte, United States
Reviewed 20 September 2016

I was traveling for work and pleasure. Cynthia was a most excellent host as I had somewhat of a complicated registration. She settled the complication without being rattled and gave me comfort in that the invoice would be correct. The hotel was clean and the atmosphere was quiet and restful. I would stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Valerie O
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Valerie O, Cynthia rocks!! So glad everything worked out and you had peace of mind regarding how the billing would be handled. Love the 5 rating!! Thanks Bill

Chester Springs, Pennsylvania
Reviewed 18 September 2016 via mobile

Family member being honored by University. Hilton Diamond members because of our extensive travel. Hotel FILTHY. Room appears to never have been vacuumed and bathroom was dirty with moldy and missing caulking. Lampshades dust laden. Checked mattresses for bedbugs-thankful none but surprising due to the room condition. Mattress protector had blood drops on it. We arrived at 2am after a...

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Helpful?
Thank lcbluize
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Sneads Ferry, North Carolina
Reviewed 18 September 2016

Great time in Raleigh per usual. The hotel was in a great spot close to campus and while it was a little dated it was still a great place to stay especially for the price. I will stay here again when we go back to Raleigh for polo and partying.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sebastiane62
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

sebastiane62, Thanks for the review and glad to hear you'll be back when visiting Raleigh. Bill

Charlotte, North Carolina
Reviewed 18 September 2016

I have stayed here many times for business in town. Room is always clean and comfortable; staff is nice and helpful. The breakfast buffet looked great this week but did not have time to try it. I will continue staying here.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank triallawyer
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

triallawyer, Love a loyal customer!! Thanks for the review and keep coming back. Thanks Bill

Wilmington, North Carolina
Reviewed 17 September 2016

Very poor internet at this hotel if that's important to you consider stay somewhere else! Talked with the staff with no result. I was told my new Mac was the issue and could not connect yet I have both systems neither worked.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jasonrV217YV
Bill W, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

jasojnV217Y I apologize for your frustration regarding the internet. We just had the building rewired last week with new cable and the system should be upgraded shortly. Thanks Bill

Matthews, North Carolina
Reviewed 17 September 2016 via mobile

This hotel is old. They've updated it on the inside, yet the odor and mildew/mold smell is present. The only food lunch/dinner is at the lobby bar. There is a breakfast restaurant. The staff is obviously not excited to be here. They're attitudes and looks say it all. The headboard is filthy. The dust ruffle was filthy. The chair was...

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Helpful?
Thank MonaBreez
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: $151 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Hilton Hotels Direct so you can book your DoubleTree by Hilton Hotel Raleigh - Brownstone - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor are for Hilton Honors Members”
 of 5 bubbles 513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
 of 5 bubbles bills429, 1 Mar 2017 | Read review
“Check in early and book directly through Hilton”
 of 5 bubbles Saint2017, 28 Feb 2017 | Read review
“Go somewhere else”
 of 5 bubbles O2049IPbobh, 24 Jan 2017 | Read review
“We were in room 517 and we had no issues and the Hotel was FULL”
 of 5 bubbles 69albert2014, 16 Jan 2017 | Read review
5 of 5
Expedia.com
US$115* /night
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TripAdvisorUS$115
AMOMAUS$256
Booking.comUS$115
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*Disclaimer
Prices are for 1 room, 2 adults
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