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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

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#15 of 84 Hotels in Raleigh
Certificate of Excellence
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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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1,107 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Raleigh - Brownstone - University
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Showing 1,098: English reviews
Goldsboro, North Carolina
Reviewed 4 weeks ago

This was a couple trip and the room was pretty ok... I think I expected more from Double Tree but it was not a bad experience. I would stay here again if I come back to that area. It was located by a lot of different restaurants...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 931reneeg
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for reviewing your stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are pleased to learn you had a pleasant experience and were impressed with our convenient location. Thanks again for being our guest, and we look forward to welcoming you both back in the future. Bill Winn General Manager

Taylorsville, North Carolina
Reviewed 4 weeks ago

Nice hotel! Internet service at this hotel is always awful unless you are on the side next to university and connect to their wifi. Also government rates at this hotel vary widely from stay to stay! If you need a good location to college it is a good location. If you need downtown access you may be a little disappointed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ramie R
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear Ramie, Thanks so much for being our guest and for your review. We are pleased you enjoyed your overall stay and we appreciate knowing the areas where we could improve. We are always working to elevate our services and we hope to meet your needs for a future visit. Hope to see you soon. Sincerely, Bill Winn General Manager

Scottsdale, Arizona
Reviewed 4 weeks ago via mobile

Hotel is old and other than the Hilton Honors floor which was okay, the rooms have not been renovated and are small, dark and depressing. The staff was friendly and helpful and surprisingly, their restaurant was quite good. They offered breakfast with my room rate but it is not available until 7:00am.

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Helpful?
Thank Deirdre H
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear Deirdre, Thank you for joining us and for sharing a review of your stay. We are pleased you enjoyed our friendly staff and your food and beverage experience, but we apologize if our facilities didn't fully meet your expectations. Your comments will be shared with our team as we are always striving to improve our services. We hope to...

Raleigh, North Carolina
Reviewed 4 weeks ago

Made advance pay reservation only to be charged again upon checkout. Front desk was rude prior to and during stay. After checkout, I learned my card was charged again for stay. Called front desk and was quickly sent to voicemail for accounting department. Left 3 messages over 4 days, never receiving a returned call. Last call asked to speak with...

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Helpful?
Thank JohnathonC21
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear johnaclayton, Thank you for being our guest and please accept our sincere apologies for the difficulties you experienced in reconciling your hotel charges. We want our guests to leave completely satisfied so any discrepancies are unintentional. Your feedback will be shared throughout our team to ensure these errors are not repeated. We hope to have an opportunity to welcome...

Morganton, North Carolina
Reviewed 4 weeks ago via mobile

Very convenient to downtown and NCSU. Breakfast was fast and could order personally off the menu. Rooms were spacious and check in was very efficient. Arrive before the cookies are gone. Adequate bar in the lobby with great service.

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Helpful?
Thank Ronnie T
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Ronnie, thank you for reviewing DoubleTree by Hilton Raleigh-Brownstone-University. We are glad our location was convenient for your needs and appreciate you sharing your satisfaction with our accommodations and facilities. We value your business and hope you will stay with us the next time your travels bring you this way. Bill Winn General Manager

Banner Elk, North Carolina
Reviewed 4 weeks ago via mobile

We spent one night here after an adventure race in the area. We only had two towels in our room for 4 people who desperately needed showers. We called and never got any extra towels. The toilet paper roll fell off the wall and the door to the bathroom didn't close. This location does not compare to the brand standards...

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Helpful?
Thank Mary W
00gc, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Dear Mary, Thank you for being our guest and for taking the time to share a review of your stay. We are pleased you enjoyed some aspects of your visit but we appreciate knowing how we can improve. We strive to provide outstanding service and accommodations and we apologize this was not your experience. We hope to have the opportunity...

Reviewed 23 March 2017 via mobile

This is one of my favorite doubletree and it shares a parking lot with one of the best ymca I have been to. My only complaint are the sliders in the rooms. I think this used to be an apartment complex and the never updates the sliders which do not work and let air and noise in and out.

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Helpful?
Thank jeffreyo418
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

It was our pleasure hosting you at DoubleTree by Hilton Raleigh-Brownstone-University. It’s nice to know your stay was enjoyable and that you liked our complimentary guest access to the neighboring YMCA. I have shared your concern with our management team in an effort to improve our future guest experiences. Thanks again for being our guest, and we look forward to...

Tampa, Florida
Reviewed 23 March 2017

If you are visiting NC State you must stay here. Could not have been more a more relaxed and inviting atmosphere with the cleanest rooms and friendliest staff. Stayed in many Hiltons and will stay in nothing but a Hilton.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Eric M
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Eric, thank you for being loyal to our brand and for choosing to stay at DoubleTree by Hilton Raleigh-Brownstone-University. We can’t be more thrilled to read you had an amazing experience and that you were impressed with our courteous service and spotless accommodations. Your feedback is much appreciated, and we are pleased to know that we will be your preferred...

Gurnee, Illinois
Reviewed 22 March 2017 via mobile

I stayed one night business. When arriving the hotel building itself looked dated. Standard rectangle, balconies, brownish brick. Looked very 60s/70s. The entrance looked more modern from the outside and was also nice inside. I was upgraded to a 6th floor suite which is a HH floor. I was surprised by the room quality based on how the exterior looked....

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Thank gondekp
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Thank you for sharing your experience at DoubleTree by Hilton Raleigh-Brownstone-University. We are pleased to read your overall stay was pleasant and that our facilities were adequate for your needs. However, we are sorry for not meeting all of your expectations. We enjoyed having you as our guest and hope the positive aspects of your visit will bring you back...

Orlando, Florida
Reviewed 22 March 2017

Hotel is renovated and in good condition. Five minute walk to NCSU campus, very convenient. Also very close to Cameron Park area with lots of food and shopping choices. Hotel staff are very friendly. The only thing negative that can be said about this hotel is that the rooms are too hot.

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Helpful?
Thank Bora E
00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review

Bora, many thanks for taking the time to review your stay at DoubleTree by Hilton Raleigh-Brownstone-University. It’s wonderful to know our convenient location was perfect for your plans and that you liked our newly renovated facilities as well as helpful associates. We appreciate your concern in regard to your room. Thanks once more, and we look forward to welcoming you...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Address: 1707 Hillsborough St, Raleigh, NC 27605
Region: United States > North Carolina > Raleigh
Price Range: $155 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Cancelon, Travelocity, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Raleigh - Brownstone - University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
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Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Raleigh - Brownstone - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 804 which was on the top floor with a view of the bell tower.”
lver2016, 12 Apr 2017 | Read review
“Upper floor are for Hilton Honors Members”
513peterj, 12 Mar 2017 | Read review
“Away from the elevators is real quiet!”
bills429, 1 Mar 2017 | Read review
“Check in early and book directly through Hilton”
Saint2017, 28 Feb 2017 | Read review
“Go somewhere else”
O2049IPbobh, 24 Jan 2017 | Read review
5 of 5