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Renaissance Raleigh North Hills Hotel

Booking.comUS$299*
View Deal
#18 of 85 Hotels in Raleigh
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$364*
US$299*
US$364*
US$299*
US$364*
US$299*
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Renaissance Raleigh North Hills Hotel
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514 Reviews from our TripAdvisor Community

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Showing 510: English reviews
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Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

I was there for 3 days on business. The room was clean, quiet, & well equipped. The staff was helpful & friendly. The breakfast buffet on the 10th floor was good. The location is great - a lot of nice shops and restaurants. I used the pool & found the water to be on the cold side. It would be...

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Helpful?
Thank sannettie
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear sannettie, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Best, Richard Rose General Manager

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I love this hotel. Number one in customer service. Customer service can often make or break a trip for me. My husband travels all the time and usually stays at Marriott hotels. This is beyond compare, shout out to Craig at the front desk (smart, witty, friendly and thoughtful) and to Lori in the Executive Lounge (quick, attentive, friendly). I...

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Helpful?
Thank A TripAdvisor Member
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Guest, Welcome back! We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our comfortable beds, fun location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and look forward to your next visit. Sincerely,...

Shawboro, North Carolina
Reviewed 1 week ago

The location is fantastic. Just out the front door and within walking distance are a theater and many great restaurants. Parking is underneath in the deck. It is a modern theme and the restaurant down stairs is under construction. There is a safe in the room to secure jewelry etc. The towels are the real cheap ones and the only...

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Helpful?
Thank Jim F
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Jim F, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Richard Rose...

Schererville, Indiana
Reviewed 3 weeks ago via mobile

Beautiful hotel! Nicely located by retail and beautiful restaurants! Not close to Raleigh business district. )$35.00!cab drive. Safe and definitely a beautiful spot in the world! We enjoyed the high end boutiques. Not your every day shopping!

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Helpful?
Thank Ms88337
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Ms88337, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. I'm glad that you enjoyed or location. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best,...

S. CA
Reviewed 3 weeks ago via mobile

I was here for a meeting and stayed a coupe of nights. The hotel was very nice for the outside, the lobby was modern and adequate. My room was very nice, modern, well appointed and a pleasant room to be in for a couple of nights. The morning breakfasts were very good, though not a large selection in their Executive...

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Helpful?
Thank USKiwiTraveler
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear USKiwiTraveler, I'm glad your business stay was comfortable overall. We thank you for your compliments regarding our modern hotel, well appointed accommodations and morning breakfast. We are wrapping up the updates in our public spaces and regret any inconvenience this caused you. We look forward to your return when you can experienced our completed results! Sincerely, Richard Rose General...

Raleigh, North Carolina
Reviewed 3 weeks ago

My wife and I stayed for one night in the standard King bed room. It was nice but small. Odd art, but no real complaints. The bar / restaurant area is being renovated, so the prices are dramatically reduced. The mattress was too firm, and the sheets weren't high quality. When the prices increase, I don't know if I would...

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Helpful?
Thank HintonArmstrong
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear HintonArmstrong, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding our bed & bedding. Thank you for your time in reviewing our hotel. Sincerely, Richard Rose General Manager

Reviewed 22 April 2017 via mobile

Nestled in with wonderful shops and restaurant. Room decor looks like various odds and ends. Reading light did not work. Guests across hall arrived at 3 a.m. City Centre is the better hotel in terms of staff and atmosphere.

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Helpful?
Thank Doubledeacon
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Doubledeacon, I'm glad that our location was well suited to your travel needs. I'm sorry that our decor was not to your liking and that a late arrival interrupted your comfort. We value all your feedback as it allows us to serve our guests better. Thank you for staying with us and we hope that you will consider a...

Reviewed 16 April 2017 via mobile

Even with construction going on it was a great place to stay! Staff was courteous and helpful! Will be back for sure! Right in the middle of lots of shops and restaurants! All within walking distance!

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Helpful?
Thank EllesNiche
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear EllesNiche, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Richard Rose General Manager

Waynesville, North Carolina
Reviewed 10 April 2017

Renovations underway as mentioned by other reviews. Extremely loud during the day. As a consequence restaurant is closed. If you are on the I440 side and are a light sleeper....bring earplugs! Seriously use your earplugs and you'll be OK. The location in North Hills area is great. Good restaurants and shopping right there. Walk out of the hotel and there...

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Helpful?
Thank ncnativeazalea
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear ncnativeazalea, Thank you for your kind review. I’m happy to know your stay was pleasant and we appreciate you choosing us. Your honest feedback on how our renovations affected your visit are appreciated; we hope that you will return to see our completed results. I will be sure to share your kind comments with our entire team as they...

Reviewed 10 April 2017 via mobile

Craig and Jamel rendered impeccable customer service. They were mutually very congenial and cordial engulfed with professionalism. I would like to request positive documented recognition for both Craig and Jamel in lieu of their warmth and hospitality. A+++++ ☺☺☺

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Helpful?
Thank Solamia13
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Solamia13, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and look forward to sharing your kind remarks. Thank you for staying with us and we look forward to seeing you again. Best, Richard Rose General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Region: United States > North Carolina > Raleigh
Price Range: $263 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Raleigh North Hills Hotel staff and other travellers.
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Questions? Get answers from Renaissance Raleigh North Hills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front facing rooms have a better view.”
862jimf, 16 May 2017 | Read review
“As for a room away from the expressway.”
ncnativeazalea, 10 Apr 2017 | Read review
“construction-avoid lower floors. A highway runs behind hotel-can get noisy unless on a higher floor. Not too bad tho.”
kurtl683, 21 Feb 2017 | Read review
“Staff was very helpful about getting us a room away from elevators and ice machines.”
43pat2014, 26 Jan 2017 | Read review
“Ask for mall view so you're not looking at the highway.”
nanoStamford, 27 Dec 2016 | Read review
5 of 5
Booking.com
US$299* /night
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Renaissance HotelsUS$299
TripAdvisorUS$299
HotelQuicklyUS$364
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Prices are for 1 room, 2 adults
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