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I stayed here in October to attend a convention. This hotel is attached to the convention center, and it is a short walk to the exhibit halls. The hotel is well-equipped with amenities, they have an in-house restaurant, bar, and a Starbucks. I had a...More
1 Thank Sean W
Response from Sean L, Front Office Manager at Raleigh Marriott City CenterResponded 13 October 2017
Good day Sean W,
Thank you for taking the time to leave your review. I'm glad that you found the hotel satisfactory overall. Please accept our apologies for the service of housekeeping and the associate who retrieved your package. We've shared this feedback with the...More
1) If you are going to tell a guest that you are upgrading them to a suite… Let them know that it is a handicap room! For various reasons some people do not wish to have them. By the time I got to my room...More
1 Thank JLtheTraveler
Response from Sean L, Front Office Manager at Raleigh Marriott City CenterResponded 12 October 2017
Thank you for taking the time to leave us your feedback. We truly appreciate your honest constructive criticism and will take it to improve our service to all our guests. We hope to have the opportunity to host you again soon!
I had a great experience at the City Center Marriott in Raleigh, NC and I would attribute most of it to the staff. Florence and Mitchell were awesome. I'd like to see them again when I am back.
The location is excellent if you are...More
Stayed here for the 1 night during a work trip. Check in was a bit slow and all of my colleagues had rooms ready but I had to wait several hours before a room was ready.
However once it was, the room was fairly large...More
Checked in here as it's the perfect location for the Lincoln theater being walking distance. The rooms are ultra clean and staff fantastic, a good tip is if you want to charge your phone and forgot your USB plug then the control box behind the...More