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Hilton Garden Inn Raleigh Triangle Town Center

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#17 of 83 Hotels in Raleigh
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Raleigh Triangle Town Center
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423 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Glenolden, United States
Reviewed yesterday NEW

This location was completely and disrespectfully not prepared for the group of families. Seemed like a detention center. Not much of a trip! Attempted to work with staff to avoid trouble and safety concerns but met resistance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L4538KRkellys
Brighton, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 28 November 2016

This hotel is located between Raleigh and Wake Forest. We were very happy with our stay. The hotel housekeeping, dining and front desk staff went above and beyond to make sure we had a wonderful experience. They were all well trained and could answer every question.

Review collected in partnership with Hilton Garden Inn
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1Thank Cathy E
About Hotel's Favourite Review
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you Cathy for the 5-Star Review of our hotel! We are glad to hear that our staff took wonderful care of you during your recent stay with us. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Hilton Garden Inn Raleigh Triangle Town Center

Morganton, North Carolina
Reviewed 1 week ago via mobile

Another excellent Hilton property. Professional friendly and helpful staff. Clean comfortable room. Located close to everything needed in the heart of Raleigh. Definitely would recommend while visiting Raleigh, NC

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Helpful?
Thank 494budh
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you for the 5-Star Rating! We are glad to hear you had a great stay with us while you were moving and enjoyed our amazing staff, clean and comfortable room and great location! We appreciate your recommendations and look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Hilton Garden Inn Raleigh Triangle Town Center Daly...

Raleigh
Reviewed 2 weeks ago

great service and thanks Tyler, Ashlie and the young, blonde hair male at the front desk. awesome i had a great second visit and i was happy that you guys handled the rude lady with the quarter issue with such great taste. See ya in 39 days.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank annettej785
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you for the 5-Star Rating! We are glad to hear that our staff exceeded your expectations for service and professionalism! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Hilton Garden Inn Raleigh Triangle Town Center Daly Seven, Inc.

Charleston, United States
Reviewed 3 weeks ago

Very disappointing when you're taking 2 grandchilren out of town with you. You would expect that an indoor pool in particular would be open and heated and fully functional in the Winter. No warning on the website of its "closed for maintenance" condition. 3 days is a long time for maintenance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank patriciafI456VM
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you for the feedback about your recent stay and for being our guest at the Hilton Garden Inn Raleigh/Triangle Town Center. We do apologize that our pool was temporarily out of order during your stay last week. Our pool heater malfunctioned which caused the chemical balance of our pool to be at a unsafe level for our guests to...

Raliegh, United States
Reviewed 3 weeks ago

At every hotel that I have stayed in the past, there has always been someone at the front desk to greet me upon my arrival/departure. I had to wait about 2 minutes for someone to come to the desk both times, which I think is not acceptable. There should always be someone at the front desk to serve the paying...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 817jacobh
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

I'd like to offer my apologies that you had to wait for service at check-in. While we had extra staff on hand due to 2 soccer groups staying with us last weekend, our staff did have to periodically address guest requests which resulted in them having to briefly step away from our front desk. I will share your comments with...

Bluffton, United States
Reviewed 3 weeks ago

We stayed at this hotel with our son's soccer team. It was in close proximity to everything. The staff is very friendly and the breakfast was great. The hotel and the guest rooms are very clean. We couldn't have asked for a better hotel experience and plan to stay there again when we return to Raleigh.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C7135JHstaceyg
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you for the 5-Star Rating! We are glad to hear you had a nice stay with us and enjoyed our friendly staff and great breakfast! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Hilton Garden Inn Raleigh Triangle Town Center Daly Seven, Inc.

Sioux Falls, South Dakota
Reviewed 3 weeks ago

The room is nothing special. It was your standard hotel room; bed, TV, desk, lounge chair, bathroom, etc. The maid service was excellent. I even left a tip for the maid service, which I don't always do. Not only was everything cleaned, but she straightened up my toiletries in the bathroom and the desk. I had room service and the...

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Helpful?
Thank Josh W
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you Josh W for taking the time to review our hotel! We are glad to hear you enjoyed our exceptional service! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Hilton Garden Inn Raleigh Triangle Town Center

Reviewed 4 weeks ago

HGI used to be at the top. Now that they are getting old they are not updated as far as décor in the rooms. House cleaning does a poor job. They touch and move your bathroom counter stuff around. They should never touch your stuff. Beds are terrible. Breakfast is ok. Nothing to brag about. Most Hiltons are getting real...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John G
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you John for taking the time to review your recent stay with us. We apologize that you feel the HGI brand is getting tired. We actually just replaced all our room carpeting from an orange spotted look to a more modern floral print in an effort to keep our hotel looking vibrant. In addition, we regret that our housekeeping...

DeLand, United States
Reviewed 19 January 2017

Overall a good experience. Food was excellent, and service in the restaurant very good. Some minor issues, like a hot water problem was noted with the GM, who handled the issue with extreme professionalism. Location is great, too!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Francis P
Rebecca R, Manager at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Thank you for 5-Star Review! We are glad to hear you had a pleasurable stay with us and enjoyed dining in our restaurant! We apologize that you had issues with your hot water, but are glad to hear that we handled the problem to your liking. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
he Hilton Garden Inn Raleigh Triangle Town Center hotel is located at the corner of Capital Blvd & I-540. Settle in for the night in one of our guest rooms offering Garden Sleep System(R) King Bed or two Queen Beds. These room types will have 32''LCD TVs, refrigerator and microwave, coffee makers, complimentary WiFi and a large working space. For more space, simply upgrade to a Junior Suite, featuring a sitting area for you to enjoy the comfort you'd expect from a Hilton Garden Inn hotel. When you're ready for some after-work relaxation or fun during a weekend getaway, the indoor hotel pool and fitness center at our Raleigh, NC hotel are available. Guests can also enjoy additional on-site services such as the Garden Grill(R) restaurant and lounge. Great Hotel Features ... more   less 

Additional Information about Hilton Garden Inn Raleigh Triangle Town Center

Address: 6412 Capital Boulevard, Raleigh, NC 27616
Region: United States > North Carolina > Raleigh
Price Range: $154 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh Triangle Town Center 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz and Priceline so you can book your Hilton Garden Inn Raleigh Triangle Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Raleigh Triangle Town Hotel Raleigh
Hotel Style:
#9 Business Hotel in Raleigh
#13 Romantic Hotel in Raleigh
#14 Family Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Raleigh Triangle Town Center staff and other travellers.
4 questions
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Rio de Janeiro, RJ
5 months ago
Atlanta, United States
over a year ago
Leesburg, Virginia

See all questions (4)

Questions? Get answers from Hilton Garden Inn Raleigh Triangle Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose a room at the end of the hallway on the fourth floor. It was extremely quiet!”
 of 5 bubbles JoshW771, 30 Jan 2017 | Read review
“Construction going on in front of the hotel, call for directions.”
 of 5 bubbles davidwladue, 23 Dec 2016 | Read review
“Corner rooms are usually bigger.”
 of 5 bubbles 459leec, 22 Nov 2016 | Read review
“We were on the fourth floor very quiet, and sunny in the morning facing the front of hotel.”
 of 5 bubbles fly2008, 6 Oct 2016 | Read review
“5th floor was great. Super quiet and great view.”
 of 5 bubbles GIGIECU, 23 May 2016 | Read review
5 of 5