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BEST WESTERN Raleigh North-Downtown

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376 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Raleigh North-Downtown
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Showing 368: English reviews
Reviewed 10 October 2016 via mobile

Both my traveling partner and I stayed over a night as we do business in NC. It is a decent hotel without much to shout about, the staff is nice and friendly, the room was good and clean smell good too however the elevator needs some serving. Generally the hotel has a nice surrounding the police present is always there...

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Helpful?
1Thank Andrew E C
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed your stay with us. We look forward to having you as a Guest in the future.

Reviewed 3 October 2016

Very nice, clean, and convenient hotel at a good price. Traveling as a lone woman, I felt safe at this hotel. I was just bummed out that the pool was closed after Labor Day although it was 95 degrees.

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1Thank X4363SGdeniser
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed your stay with us. We kept the pool open an extra week this year, but you never can tell with the weather here. We look forward to having you as a Guest in the future.

north carolina
Reviewed 3 October 2016

This is an excellent centrally located place to stay. Although it is not as new as the Best Western on Walnut Street the staff is very friendly and accommodating. On a previous visit I asked Christine where a good deal on a bike could be found. She directed me to the pawn shop across the street. Sure enough we found...

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Helpful?
1Thank sansuey
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed your stay with us. Hope the bike works out well for you. We look forward to having you as a Guest in the future.

Annandale, United States
Reviewed 2 October 2016

The BW Raleigh North-Downtown is a great place to stay. The staff is extremely friendly and helpful. Our room was immaculately clean and very spacious and the breakfast was AWESOME! The location of this BW is perfect close to downtown plus very close to convenient stores, gas stations and restaurants. Very, very easy to access from any direction.

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Helpful?
1Thank Viola T
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed your stay with us. We look forward to having you as a Guest in the future.

Reviewed 27 September 2016 via mobile

The staff is very pleasant, the smell is not. The first room smelled like mildew horribly. They were fully prepared to switch rooms and the second room was right next door and only a little better. They were fully prepared to keep switching us but we gave up and bought air spray. There was no hot water in the bathroom...

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Helpful?
Thank MemaDene
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

My apologies for the room not meeting your expectations or from the sound of it ours either. We will review your comments and use them to improve our hotel and the Guest experience. We hope that you will give us another chance to have you as a Guest in the future

Tehachapi, California
Reviewed 23 September 2016

a good hotel for the money, staff went out of their way to help the breakfast standard close to town Bed vary comfortable a good place to stay good security for the hotel locked doors has an elevator parking lot has a lot of lights, even the tour buses stop at this hotel

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1Thank Don L
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed your stay with us. We look forward to having you as a Guest in the future.

Fort Worth, Texas
Reviewed 12 September 2016

When we checked into the hotel, it was raining.. the guest hallway smelled of mildew. Also, there were roaches in the room, small and medium size. Each day the maid came in to clean, she finished with spraying the carpet with some type of solution, which I am sure was to combat the smell in the room. The bed was...

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Helpful?
Thank jpayne8557
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

My apologies for the room not meeting your expectations or from the sound of it ours either. I have researched what room you were in using your Tripadvisor screen name. I checked our logbook and did not find any reports of issues during your stay. If you had made us aware of the issues with the room we would have...

Dublin, Ireland
Reviewed 4 September 2016 via mobile

Stayed here for a night when we went to see a concert locally. It was cheap, free breakfast free wifi. The room was comfy, was close by to fast food and restaurants and was a 10 min drive from the concert venue so worked a treat for us. I didnt notice any of the issues the other negitive reviews showed.

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Thank Dave C
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed your stay with us. We look forward to having you as a Guest in the future.

Currumbin, Australia
Reviewed 1 September 2016 via mobile

It's old, but fairly clean, and in working order. Hassle free, ample free parking, easy access. Wifi: worked ok Microwave: clean and adequate Coffee: yes, but only 2 serves and small single cup maker Kettle: sadly yanks don't rate them in rooms, so tea via microwave only Linen, pillows, bed all adequate Bathroom: over bath shower with soap and shampoo/conditioner...

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Helpful?
1Thank AussieStew_13
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Glad you enjoyed the Breakfast. We look forward to having you as a Guest in the future.

District Heights, United States
Reviewed 29 August 2016

This hotel seems comfortable but once you stay you will see the problems are with long term guests loitering, smoking in front of entrance and not exhibiting clean behavior. The hotel is somewhat dirty and there were bugs present during this stay. This was my 4th and final stay at this Best Western.

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Helpful?
1Thank Fatima P
BWRaleigh, Manager at BEST WESTERN Raleigh North-Downtown, responded to this review

Thank you for your feedback. We take all aspects of your stay seriously. We will review your comments and use them to improve our hotel and the Guest experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Raleigh North-Downtown

Address: 2715 Capital Blvd, Raleigh, NC 27604-1509
Region: United States > North Carolina > Raleigh
Price Range: $88 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Raleigh North-Downtown 3*
Number of rooms: 139
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Also Known As:
Best Western Raleigh North Hotel Raleigh
Raleigh Best Western
Hotel Style:
#2 Best Value Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Raleigh North-Downtown staff and other travellers.
7 questions
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New Haven, Connecticut
7 months ago
over a year ago
Newark, New Jersey
over a year ago
Newark, New Jersey
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Questions? Get answers from BEST WESTERN Raleigh North-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to mention if you are an AARP or AAA member for an additional deduction.”
 of 5 bubbles WillSherwood, 9 Nov 2016 | Read review
“We were in 306, which was the top floor, corner room. It was fine.”
 of 5 bubbles 701leighw, 24 Jul 2016 | Read review
“inexpensive stay”
 of 5 bubbles 336charissab, 11 Jul 2016 | Read review
“I was in a "suite", a detached trailer like building across the parking lot from the main hotel. Main building may have felt safer.”
 of 5 bubbles alisond194, 6 Mar 2016 | Read review
“Don't let them put you in the out building (excuse me, Suites).”
 of 5 bubbles jkcrupper, 18 Feb 2016 | Read review
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