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Extended Stay America - Raleigh - Crabtree Valley

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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Plantation, Florida
Reviewed 4 weeks ago via mobile

I've stayed at numerous Extended Stay America properties in the past with no complaints, so I figured this time wouldn't be any different. After my experience at this hotel, I will steer clear of all Extended Stays for a long time to come. Upon check in, the first bad sign immediately took place.. Overhearing employees bicker about maintenance issues customers...

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Helpful?
Thank bonnieleigh87
Reviewed 4 weeks ago via mobile

I'm a long term guest of this hotel and enjoy the home away from home feel. Everyone who works here is friendly and extremely helpful. I also like having a kitchen that I can cook in. This location is more often than not a quiet place. Every room that I've stayed in has been very clean and ever since the...

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Thank Talaisha87
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

The team and I appreciate your remarks. It is great to see you enjoyed the friendliness of our staff and the fully equipped kitchen in your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 17 March 2017 via mobile

My stay thus far has been the best experience yet. The staff on all shifts are the friendliest and have made us feel at home while waiting on our home to be complete. The place from the front entrance to the rooms are super clean and anything that we've needed we have been able to get. Once our home is...

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Helpful?
Thank Kim W
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Your feedback is important. Thank you for sharing. I am more than pleased to read that you had an excellent stay at our hotel due to the great customer service from our staff and that your accommodations were to your liking. Thank you again for your kind words. The staff and I would love to provide you with another comfortable...

Reviewed 30 January 2017

I went Friday morning around 10AM just to drop my bag because I knew that the check in was at 3PM and I was running late for a business meeting. The guy at the front desk offer me to check in and also, offer me a discount because the type of room that I reserved was not available. On my...

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Thank Jordi L
Falls Church, Virginia
Reviewed 30 January 2017

Filthy room - food particles in the floor, used toilet paper on the floor in the bathroom, huge hairballs in the corners, smoke blows out at you when you turn on the bathroom light/fan (yes, this was a non-smoking room). People wondering aimlessly outside watching you as you go in and out. A car even had a bullet hole and...

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Thank katdvm2010
Jacksonville, Florida
Reviewed 17 January 2017 via mobile

My wife and I had a great stay at the extended stay in Crabtree. Great room, and great staff! Enasia Peterson made our couple month stay feel like a home away from home. Nice, clean, and quiet. Great location!

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Thank William F
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you and your wife were well accommodated with a clean, comfortable room and excellent customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 13 January 2017

this is a great clean quite staff is the best, Kelly runs a tight ship. have been here long time. and will continue to stay. staff is very polite and helpful non intrusive. but there when needed. If you are looking for a clean great location stay here.

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Thank gary z
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for taking the time to share your experience. We are thrilled to have accommodated you so well with excellent customer service at our hotel. Our staff will be informed of the excellent job they are doing. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Tonawanda, New York
Reviewed 22 December 2016

Affordable but not what I expected. Carpets in the room are dirty, comforter on the bed dirty. Trash outside the room.. Was scheduled to stay 3 night left after 1. I would rather pay more and have a clean room

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Thank Bangelobus
Miami Beach, Florida
Reviewed 8 December 2016

The standards have gone down from a few years ago. The rooms are not clean, make sure you bring some bleach to wipe down the room after you check in. I love giving good reviews but my reviews have to be honest and unbiased The rooms are sub-par. It's correctable if rooms are checked to make sure they are really...

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Thank Sheila B
Stella, North Carolina
Reviewed 29 November 2016

Husband stays here once a month, name your own price works for cheap rooms on Priceline.We are picky Marriott Elite travelers, so this is just fine for a quick stayover for business one night. Easy to find, convenient to get to places and the beltline. Room has been clean each visit and breakfast is nice. Staff very well trained

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Thank KimOK1313
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for taking the time to share your experience. It is great our convenient location was beneficial and that our staff provided great customer services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Dr, Raleigh, NC 27612-3295 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Region: United States > North Carolina > Raleigh
Price Range: $83 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Crabtree Valley 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh
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Questions & Answers

Questions? Get answers from Extended Stay America - Raleigh - Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have a great atmosphere”
495garyz, 13 Jan 2017 | Read review
“Ask for second floor”
927kendallk, 14 Nov 2016 | Read review
“The rooms in the 200s are more updated”
  • Patch of black mold in room 123
elizabethtI7878KL, 3 Oct 2016 | Read review
“Booking an accessible room should assure a first floor room (if, like me, that's what you prefer)”
gordong824, 20 Apr 2016 | Read review
“I wouldn't stay is the beset choice.”
Marshyliz, 13 Oct 2015 | Read review
5 of 5