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Extended Stay America - Raleigh - Crabtree Valley

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Traveller (29)
Room & Suite (39)
Dining (1)
Overview
Hotel website
4810 Bluestone Dr, Raleigh, NC 27612-3295 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Kitchenette
Multilingual Staff
2.5 Star accommodation
Additional information
Hotel website
Offers from Extended Stay America - Raleigh - Crabtree Valley
Special Offer:Save up to 10% TODAY!
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Rooms
Nov. 25Nov. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
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169 results
Traveller rating
56
32
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41
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LanguageEnglish
56
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41
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1 - 5 of 169 reviews
Reviewed 1 week ago via mobile

Larry the manager was extremely nice. However the non smoking room smelled like smoke, the sheets were paper thin with a very light comforter on top, the walls had mildew marks and the grab and go "breakfast" was prepackaged muffins and coffee. I paid ten...More

Thank Roam802027
Response from 00esa, Manager at Extended Stay America - Raleigh - Crabtree ValleyResponded 1 week ago

We sincerely apologize for the difficulties you encountered during your stay. Our efforts are always to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is of utmost value, so it has been discussed with appropriate team members...More

Hotel's Favourite
Reviewed August 6, 2018

My room was clean and comfortable. The general manager Larry Jones Jr, went out of his way to accommodate my needs by assisting me with submitting admission paperwork to graduate school. He was also very professional and hospitable. I was scared to stay in a...More

Thank DianaM3633
Response from 00esa, Manager at Extended Stay America - Raleigh - Crabtree ValleyResponded August 7, 2018

Diana, thank you for the five-star review. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you again soon! Sincerely, Hotel Management

Reviewed 4 weeks ago via mobile

Then staff members were very accommodating. They helped me with everything I needed in a timely and friendly manner. They always had a smile on their face and seemed eager to ensurethe best stay for their customers.More

Thank Colby O
Response from 00esa, Manager at Extended Stay America - Raleigh - Crabtree ValleyResponded 4 weeks ago

Thank you for being our guest at  Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to...More

Reviewed September 28, 2018 via mobile

This property has the best staff! They are very accommodating and go above and beyond to make you feel at home. I would like to personally thank Larry, Lawrence, and Tamra for their outstanding customer service. I recommend if you're in town to stay at...More

Thank Tracey M
Response from 00esa, Manager at Extended Stay America - Raleigh - Crabtree ValleyResponded September 28, 2018

Tracey, thank you for being our guest at Extended Stay America and for recommending us to the future travelers. We are thrilled to read your comments about the excellent service you received from our staff. Thank you for your kind compliments about Larry, Lawrence, and...More

Reviewed September 12, 2018 via mobile

Got to this hotel and there are people sitting around outside doing nothing. They're just sitting there smoking or whatever. The front desk staff was very nice. The reservation was correct but got to the room and the door was already open. It was not...More

Thank 43AM
Response from 00esa, Manager at Extended Stay America - Raleigh - Crabtree ValleyResponded September 13, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$51 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$51 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Photos
Traveller (29)
Room & Suite (39)
Dining (1)
Nearby
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Questions & Answers
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Room Tips
"don't stay there"
Jenant143
Apr. 19, 2018
Read review
"easy access to individual room"
J253WTnathanw
Apr. 19, 2018
Read review
"Explain to the staff your needs and accommodations."
turkesam2018
Jan. 31, 2018
Read review
"all rooms have a great atmosphere"
495garyz
Jan. 13, 2017
Read review
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