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Red Roof PLUS+ Raleigh NCSU - Convention Center

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#23 of 84 Hotels in Raleigh
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Red Roof PLUS+ Raleigh NCSU - Convention Center
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317 Reviews from our TripAdvisor Community

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Showing 313: English reviews
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Reviewed 1 week ago via mobile

Employee 256, her name was Panther, was such a great customer service representative. I have never been asked what floor I wanted to be on, and since my other friends booked a different room, I got to be in a room on their floor near them. She was very friendly and professional. I was very impressed with her service. I...

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Helpful?
Thank Deb M
Winter Haven
Reviewed 2 weeks ago via mobile

This is about 5 minutes from down town Raleigh and is close to many of the attractions It is a nice hotel, the rooms were a decent size, they were very clean and perfect for our stay for the Rock N Roll marathon weekend Did not get to try the breakfast as I was out of the door both mornings...

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Thank Joanne H
Nassau, New Providence Island
Reviewed 3 weeks ago

First I would like to say a BIG THANK YOU to Panther!! This lady deserves every praise, promotion and a bonus. She ensured that I was well taken care of even though I had some hiccups. This is guest from The Bahamas :) Alpha Convention I stayed in this hotel because it was cheaper than my convention hotel and wasn't...

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Thank dwood2017
Reviewed 3 weeks ago via mobile

I had a great stay at the red roof plus Nikki really helped me and did a great job on my room really happy great customer service and I will be coming back and spreading the word of how great Nikki the housekeeper was as well as the room was so clean thank you Nikki for making my stay comfortable...

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Thank gus16640
Alpharetta
Reviewed 4 weeks ago via mobile

This is a newer red roof inn plus property. Rooms are newer and comfortable. We had a king room with fridge, microwave and a safe. Flat panel wall tv. Clock radio. Nice desk area. Room had great lighting. In room a/c kept room comfortable but seemed to run all the time even on automatic. Comfy side car. Bathroom is clean....

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Thank utych
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thanks for your kind review. I am happy to hear you enjoyed your stay. Try booking a Premium room on your next visit to Raleigh to receive even more great amenities! We look forward to your next visit.

Reviewed 5 weeks ago via mobile

Close to the Raleigh Convention Center and restaurants. Customer service was great. I had a premium room and was near the door. It was very quiet but we stayed during the weekdays. Room was cleaned daily. Plenty of outlets for our devices.

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Thank johnson28516
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for your review. I am happy to hear you enjoy the extra outlets we added for our guests convenience. I will share your comments about great customer service with my staff. Book a premium room again on your next visit to Raleigh!

Winston Salem, North Carolina, United States
Reviewed 12 March 2017

I will say it's not a bad hotel but we had bad luck. Clean and recently remodeled in the Red Roof style. Affordable and an easy 5 min drive into downtown. Convenient off the interstate. I would give 4 stars had it not been for our experience with the customer service. A few rooms on our end of the hall...

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Thank Nick M
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Hi Nick! I'm sorry to hear you didn't have a great stay. Unfortunately, we do have to request police involvement at times when we have noise complaints. My apologies for the disturbance. When booking through a third party we do have to get them involved with any adjustments as you paid them and didn't pay the hotel directly. I do...

asheville,nc
Reviewed 5 March 2017

I stayed for two nights in Feb. Was given a king room which was nice. Seems the place has been remodeled a bit with a new bath sink and new flooring. As usual with most places you can hear the noise of neighbors...doors slamming at like 5am! The room was pretty clean but the outside hallways? not at all. My...

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1Thank gypsyiam
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for response. I am happy to hear that we are a convenient and nice place to stay. Our apologies for not vacuuming your hallway. Thanks for letting us know so we can fix this. Please stay with us again on your next visit to Raleigh.

Roanoke, Virginia
Reviewed 1 March 2017

We had a 2 night stay. When we arrived, there were people loitering everyone being loud and playing very loud music. The only good thing about our stay was the young lady who checked us in. She tried to put us as far away from the loitering as possible. The hallway on the way to our room recked of pot...

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1Thank o2chmilu2
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Hello o2chmilu2! I am happy to hear you had great service at check in and sorry to hear you didn't enjoy your stay. Unfortunately, even though we are 100% smoke free there are people who choose to smoke. When we find them we put them out immediately but the smell is usually already in the hallway. My sincere apologies for...

Montgomery, New York
Reviewed 22 February 2017

As I entered the lobby I was greeted by Panther, the friendliest person you could meet. She welcomed me warmly and while she was checking me in, I was checking her out ( for the review people, get your minds out of the gutter ) and she got me through the process quickly. I told her that my wife was...

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2Thank Patrick M
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Hi Patrick! I am happy to hear you had a warm greeting from Panther. I will make sure she reads your comments. Please stay with us again on your next visit to Raleigh.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Red Roof PLUS+ Raleigh NCSU - Convention Center

Address: 1813 South Saunders Street, I-40/440 at US 70/401, Raleigh, NC 27603-2315
Region: United States > North Carolina > Raleigh
Price Range: $105 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Raleigh NCSU - Convention Center 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Red Roof Inn Raleigh Downtown Ncsu Hotel Raleigh
Raleigh Red Roof Inn
Hotel Style:
#4 Best Value Hotel in Raleigh
#26 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Raleigh NCSU - Convention Center staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Raleigh NCSU - Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the premium rooms.”
dwood2017, 31 Mar 2017 | Read review
“Go to some other hotel.”
o2chmilu2, 1 Mar 2017 | Read review
“No pets on 2nd floor”
cuttoperfection, 25 Dec 2016 | Read review
“Great place to stay, near ththe downtown Raleigh area.”
helliott1974, 13 Dec 2016 | Read review
“First floor for your pet!”
warnitah, 10 Dec 2016 | Read review
5 of 5