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Hyatt Place Raleigh West

Traveller (77)
360
Panoramas (14)
Dining (30)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Green
Classic
HOTEL CLASS
769Reviews
323Photos
20Q+A
54Room tips
Traveller rating
  • 471
  • 186
  • 70
  • 24
  • 18
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The stay was excellent, but what I really wanted to review was the breakfast. It was literally the best breakfast for a buffet that I have had at a hotel in about 5 years. Really, I just got on here to review this stay because I think they deserve to know how excellent the
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Response from BrandonL2278, General Manager at Hyatt Place Raleigh West
Responded 4 days ago
We are glad to hear that you enjoyed your stay, as well as our breakfast. Your comments will be celebrated with the entire team. We are delighted to hear that you would highly recommend this hotel and we look forward to hosting you again. Thank you for your review.
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Always friendly staff! So helpful! Welcome you back from dinner, or the show! Felt at home and appreciated for staying there! Stayed here is 2018 and again this January! This year stayed 2 different weeks! Will stay again when I am up that way whether it is business or
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Review collected in partnership with Hyatt Hotels
Response from BrandonL2278, General Manager at Hyatt Place Raleigh West
Responded 4 days ago
Thank you for your review of the Hyatt Place. Your comments will be celebrated with the entire team. We look forward to hosting you again whether it is for business or pleasure.
Read more
very quiet clean and friendly staff, there were doing a few updates to the property but did not have any inconveniences as far as that was concerned. Tip have them explain the policy of leaving the do not disturb sign and room not being serviced.. You will heve to contact
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Review collected in partnership with Hyatt Hotels
Response from BrandonL2278, General Manager at Hyatt Place Raleigh West
Responded 4 days ago
Thank you for your review of the Hyatt Place Raleigh West. We are glad to hear that you enjoyed your stay with us, even during our renovations. We have addressed the issue with housekeeping, as they do check for do not disturb signs at the end of their shifts to ensure housekeeping service was not missed. Please be aware a housekeeping shift can end as early as 11a depending on occupancy. We look forward to hosting you again in the future.
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Very high booking cost. At the time of booking credit card information taken. When I tied to do online check-in the feature didn't work. Then when I arrived to the hotel I had to find a staff member to check me in. They ran my credit card again which took 10 minutes due to some
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Review collected in partnership with Hyatt Hotels
Response from BrandonL2278, General Manager at Hyatt Place Raleigh West
Responded 4 days ago
We are sorry to hear about the issues that you experienced at the Hyatt Place Raleigh West. Unfortunately our online check in must have been down, and we apologize about the issues you experienced during check-in. We did check the wallpaper and could not find any mold behind the wallpaper or in the air duct. We also noticed all the outlets working as well. Could you please contact me directly at 919-334-5954 to discuss these issues further. Please know that points were purchased for a future stay at a Hyatt property. It is our hope that you give us another opportunity, as this is not the true Hyatt Place experience that our guests receive. I look forward to hearing back from you.
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Great stay! Clean, comfortable with a friendly staff who ensure you have a wonderful stay! We were in town for a concert and this hotel was very convenient to the venue. The hotel even offered shuttle service but we did not take advantage of it.
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Review collected in partnership with Hyatt Hotels
Response from BrandonL2278, General Manager at Hyatt Place Raleigh West
Responded 4 days ago
Thank you for your review of the Hyatt Place Raleigh West. We are glad to hear you had a wonderful stay and would highly recommend our property. We look forward to hosting you again the next time your travels bring you back to the PNC Arena.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHyatt Place Raleigh West
The Standard Queen at the Hyatt Place Raleigh West
Professional photo exclusively commissioned by TripAdvisorHyatt Place Raleigh West
The Standard King Room at the Hyatt Place Raleigh West
Professional photo exclusively commissioned by TripAdvisorHyatt Place Raleigh West
The Standard King at the Hyatt Place Raleigh West
Professional photo exclusively commissioned by TripAdvisorHyatt Place Raleigh West
The Excecutive Suite at the Hyatt Place Raleigh West
Professional photo exclusively commissioned by TripAdvisorHyatt Place Raleigh West
The Excecutive Suite at the Hyatt Place Raleigh West
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12345633
The pool is seasonal and opens Memorial Day to Labor Day. Our permit allows for us to keep the pool open until October 31. Sorry for the delayed response. Let me know if you have any additional questions.
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The shuttle does not go downtown Raleigh. It is an airport shuttle service that also goes within a 3 mile radius of the hotel, including the PNC arena. We only drop off at PNC, we do not do pickups after events.
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No they don’t
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I would call the hotel directly
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Are all the rooms non-smoking?
Yes they are non-smoking
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1234
"High floors may have hot water delay and/or water pressure issues."
"High room. No real elevator noise and I was right beside them"
"Ask for a room facing the front of the hotel on a higher floor"
"elevators can be slow. Recommend lower floors"
"Top floor best view and quiet"
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12345611
PRICE RANGE
US$111 - US$196 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
132
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