excellent hotel. rooms look new and are big. perfect location for PNC events. Front desk was very nice and overall hotel design and amenities were very good. Rooms were also quiet and beds slept well.
The bed in the room that we stayed in was a glorified board with a little thin pillow on top of it. We would have better off sleeping on the floor. The coffee maker was broken and when we asked for replacement it was not provided and the service person didn't seem to care.
very pleasant staff, clean comfortable roomy and attractive. one of the best I have stayed at. it was very convenient to my work training site. The bed was amazing, I slept wonderful the 2 nights I was there and I usually cannot sleep in a hotel bed
I’ve stayed at this Hyatt Place before and the hotel is clean and staff is very helpful. We choose this property because of the close proximity to the PNC Center. The property is only 2 miles or so to the PNC. My only issue with this property is the limited times the hotel…
We had a great experience at the Hyatt Place Raleigh West. There were 3 front desk/front of house staff when we checked in. They could not have been more engaging and friendly. All 4 of us were engaged, and truly made to feel welcome. Nice touch on the recent renovations…
"High floors may have hot water delay and/or water pressure issues."
"High room. No real elevator noise and I was right beside them"
"Ask for a room facing the front of the hotel on a higher floor"
"elevators can be slow. Recommend lower floors"
"Top floor best view and quiet"