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So sorry to have to write this poor review. We are truly a 40 year plus Marriot loyal guest family. This was possibly the worst stay ever. I booked two rooms senior rate two nights on Reserved and paid with Marriot credit card.
Response from Kelly Q, Manager at Courtyard Raleigh Crabtree ValleyResponded 3 days ago
Hello and thank you for taking the time to let us know about your recent stay. Guest feedback is very useful for establishing what is working and what is not for all of our guests. As you mentioned, we are indeed undergoing an extensive renovation....More
Lovely hotel. Checked in very late and was looking forward to a nice hot bath. However these newer hotels don’t have a bathtub! Nice walk-in shower. But I needed a bath after a long drive behind me and an even longer drive ahead. New hotel...More
Response from Brian P, Guest Relations Manager at Courtyard Raleigh Crabtree ValleyResponded 2 weeks ago
Thank you for choosing to stay with us at the Courtyard Raleigh Crabtree. As we undergo renovation at our hotel, all the King rooms will have walk-in showers, but the two queen bed rooms will still have the bathtubs. I am happy that...More
Being renovated but not really an issue. It is a standard courtyard hotel. Should be nice after they are finished. Not fantastic but not bad either. Quiet area near a nice mall. Will stay here again when in Raleigh
Thank Todd B
Response from Brian P, Guest Relations Manager at Courtyard Raleigh Crabtree ValleyResponded 10 January 2018
Dear Todd B,
Thank you for staying with us during our time of renovation. We are really excited to having the hotel renovated with updated rooms. We look forward in having you again once our renovation is completed.
The Courtyard Team
The hotel does not offer a continental breakfast which is fairly standard these days. The fitness room very limited, worn out treadmills (TV's were not functioning), only one elliptical, a couple of dumbbells. The outdoor pool was not available. I slipped in bathtub due to...More
Response from Brian P, Guest Relations Manager at Courtyard Raleigh Crabtree ValleyResponded 2 December 2017
Thank you for taking the time to address your concerns. We apologize for the inconvenience you experienced during your recent stay with us. We thrive to make all our guests feel welcome and comfortable whenever they stay at our hotel, but we have...More
We all know that one person that always looks for flaws and things gone wrong to make everyone's life miserable. That person will be very disappointed staying in this hotel since you couldn't find any.
Friendliest staff, clean rooms and great food at The Bistro,...More
Response from Brian P, Front Office Manager at Courtyard Raleigh Crabtree ValleyResponded 6 November 2017
Thank you for choosing to stay with us at the Courtyard Raleigh Crabtree. We are so happy and excited to hear that you had a wonderful experience with us from the Bistro staff, front desk to the housekeeping staff. We are always trying...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$92 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Green Hotel in Raleigh
#22 Family Hotel in Raleigh
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Raleigh Crabtree Hotel Raleigh ,