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Comfort Inn & Suites Crabtree Valley

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152 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Crabtree Valley
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Showing 152: English reviews
Clemmons, North Carolina
Reviewed 24 March 2015

We were in town only for one night and weren't staying there long. We checked in late and the lady at the front desk was so very nice and very welcoming. We had an issue when we got to the room with a towel rack that had fallen. She offered to move us. Obviously the issue didn't warrant that we...

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Helpful?
1Thank Melissa L
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I apologize regarding the towel bar and shower, but am happy to hear that our staff got it taken care of right away! We hope to see you again soon! Sincerely, John

Shelby, North Carolina, United States
Reviewed 24 March 2015

My husband is working in Raleigh and this is our favorite hotel to stay in! First when your greeted by Ashley at the front desk she just makes you feel welcome she always has the biggest smile and is so sweet! and Terrell makes the best morning cup of coffee, breakfast is good and the dining area is always clean!...

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Helpful?
Thank Kathy W
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our friendly Front Desk & Breakfast Staff! I'm glad to hear that your room was comfortable and the location convenient! We hope to see you again soon! Sincerely, John

Reviewed 15 March 2015 via mobile

Stayed 2 nights...very close to the crabtree mall excellent restaurants near by..we got a king suite with a 2 person whirlpool bath and balcany..huge room ..very clean..staff was friendly and helpful. .will stay here again

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Helpful?
1Thank Pamela S
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I'm glad you enjoyed the whirlpool suite and happy to hear that the location was convenient with ample restaurants nearby. We hope to see you again soon!

Jupiter, Florida
Reviewed 14 March 2015

Reserved non-smoking room for two nights but someone had obviously been smoking in the room. The front desk sent housekeeping to freshen the room but moved us to another room as the smoke had permeated the room and we could not stay there. The front desk personnel were helpful and courteous.

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Helpful?
Thank Diana O
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I apologize that someone had smoked in a non-smoking room. I'm glad our Front Desk Staff was able to move you to another room. Thank you for bringing this to our attention so that it could be taken care of promptly.

New Bern, North Carolina
Reviewed 10 February 2015

This is an older property but it is clean and comfortable. The location is great. Just down the road from the mall & across the street from a shopping center. Rooms are adequate and I feel safe staying here when traveling alone. Can get to this hotel from the PNC Arena without getting in hwy 40 & that's a plus!

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Helpful?
Thank rose1901
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our clean and comfortable hotel! As you mentioned, it is easy to get to the PNC Arena from the hotel without getting on the freeway. We hope to see you again soon!

Charlotte, North Carolina
Reviewed 28 January 2015

I was pleasantly surprised by this hotel. For the price, this was a great stay. The hotel lobby was clean and inviting. The rooms were also very clean and look like they have been renovated within the last few years. Bathrooms were very clean, no worry of any bugs. For a 2 star hotel, this was certainly the best you...

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Helpful?
Thank Alison R
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I am happy to hear it was clean and a great location! We hope to see you during your next visit to Raleigh!

Fayetteville, North Carolina
Reviewed 2 December 2014

Had 3 rooms from Thanksgiving night until Sunday Morning. This by far is an excellent location. Near everything. Hotel was nice. Parking was a little difficult. Not a lot of spaces and construction going on next door. Rooms weren't bad but housekeeping failed to clean under the beds. Several soda and juice cans were found underneath. Had a juice stain...

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Helpful?
Thank ApostleH52
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! We are happy to hear that you enjoyed the location! I will review your comments with our Housekeeping Staff as your concerns are not something we typically hear, but we will look into. Thank you again for taking the time to let us know about your stay!

North Carolina
Reviewed 17 November 2014

Comfort Inn has not yet let me down in all the years I have stayed there ( every year for vacation time .) I stay there the night before my flight in order to be close to the airport. I usually leave very early and the inn is very convenient. Also, when I come back to town and it is...

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Helpful?
1Thank candlejack
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your stay at our hotel! We are delighted that you stayed with us again! We are happy to hear that you enjoy the location, guestrooms and amenities! We hope you stay with us again in the future!

Reviewed 8 November 2014

Overall this hotel was not bad for price and location. It does need updating and a little more attention to detail by staff. When we arrived the parking was very limited due to large construction trucks parked in the spaces closest to the hotel. The room was clean but when I was in the bathroom washing my hands I grabbed...

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Helpful?
1Thank Kevin S
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are glad to hear that the location is great! I am sorry to hear that the guestroom did not meet your expectations. We have not experienced problems with our towels in the past, however we take all reports seriously and will review this with our Staff. Thank...

Cary, North Carolina
Reviewed 7 November 2014

We recently stayed at this location during our move. We called in route and were warmly welcomed by the desk staff. Exhausted from moving we appreciated the friendly welcome. Every hotel will have an issue at some point in time. Life is unpredictable and it is impossible for staff to anticipate the actions of their guests. Unfortunately I suspect a...

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Helpful?
1Thank Beth317M
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay. We appreciate your comments regarding our friendly staff and apologize regarding the heater. Thank you again for your comments and we hope to see you again during your next visit to Raleigh!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the heart of Crabtree Valley, you will find the newly renovated Comfort Inn & Suites Crabtree. Conveniently located to all the Triangle has to offer and within minutes of Raleigh’s major attractions, this hotels offers all the comforts of home for an affordable price.Comfort Inn & Suites Crabtree has all you are looking for from standard rooms to your choice of several suite types. Business Travelers will be able to take advantage of our clean, affordable, spacious standard rooms and for families needing larger space, we recommend our Double Bed Suite with a large living room area and pull out sleeper sofa. If a relaxing night away is in store, try a whirlpool suite with extra large balcony, perfect for watching the setting sun! And remember, all rooms come equipped with a microwave, fridge, LCD/HD TVs and more. We look forward to sharing the new look of the Comfort Inn & Suites Crabtree with you during your next visit. ... more   less 

Additional Information about Comfort Inn & Suites Crabtree Valley

Address: 6209 Glenwood Avenue, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $102 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Comfort Inn And Suites Raleigh Hotel Raleigh
Hampton Inn Raleigh
Hampton Inn Crabtree Valley
Raleigh Hampton Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“CALL ahead if traveling with pets.”
 of 5 bubbles PCVParent, 30 Oct 2016 | Read review
“Unfortunately I would not recommend this hotel.”
 of 5 bubbles dee635, 24 Sep 2016 | Read review
“.Elevators were a little slow .There was a little bit of covered parking with an entrance into the basement /laudry area”
 of 5 bubbles kimhZ7518ED, 23 Sep 2016 | Read review
“Free access to fitness connection across the street from hotel”
 of 5 bubbles patriceb826, 11 Sep 2016 | Read review
“Rooms on the side facing Panera Bread”
 of 5 bubbles 854heidim, 8 Sep 2016 | Read review
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