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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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20 Reviews from our TripAdvisor Community

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Showing 19: English reviews
1 review
Reviewed 6 days ago NEW

this was the best hotel i have stayed at in Raleigh .It looks feels and stays new. from top to bottom this hotel has been renovated and its gorgeous,The pub food rocked and the service was on point. will stay there everytime i aam in town

Helpful?
Thank Charles W
Greenville, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

TL;DR: A last-minute change in plans had me staying here on Thanksgiving Eve and, despite the holiday, service was impeccable, The Pub was enjoyable, rooms were perfect. Highway noise can be a problem but request a higher floor and it's barely noticeable. Great location, will stay again - and you should too! As an IHG Platinum Member, I've stayed in... More 

Helpful?
Thank Alexander F
Warsaw
Level Contributor
5 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

Stayed here over the weekend. Neely renovated. Beautifully done. Easy access and service was excellent. Would definitely stay again. Sales staff and management have done an excellent job with this property.

Helpful?
Thank George H
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear George H. Thank you for your great review. We have and continue to work hard to provide great service to our guests. We will continue the great work. More 

Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Traveled with our girls soccer team for a North Carolina soccer tournament and expected the usual shabby (but economical!) hotel. I was so impressed with the decor and the spacious contemporary look to the rooms! We had excellent service in the restaurant from Cindy (who always graciously handled our big group) and Dai, who I think served about 75 people... More 

Helpful?
Thank ZeusIsaacs
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear ZeusIsaacs, Thank you for your kind words. I'm glad that you had a great experience. We look forward to seeing you again. More 

Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 October 2016 via mobile

I haven't been here in a while but couldn't believe this was the same Holiday Inn! Their renovation inside and out was truly impressive and now it is a lovely, modern hotel. They staff went out of their way to be warm and friendly. Clearly someone is paying attention to and encouraging good customer service. I felt bad for the... More 

Helpful?
Thank K L
Charlotte, North Carolina
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 October 2016 via mobile

Hotel was clean & comfy! Power outage due to Hurricane Matthew! Staff did all they could under the circumstances to keep us safe & out of harms way!! Great staff! My only dislike wasn't the hotels fault. The service that i used to get me the room, price gauged!

Helpful?
Thank masoncrawford
IHGService, Guest Relations Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear masoncrawford, Thank you for your candid review of our hotel and for staying with us. We greatly appreciate your kind words regarding our staff. We're delighted to read you found our hotel clean and comfortable. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely... More 

Wilmington, North Carolina
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 September 2016

The Lobby blew me away when I recently stayed at the Holiday Inn Crabtree area. This hotel has always been 1 of my favorites in the area, but the new look, refreshing new rooms, and updated feel to the lobby and restaurant are all supremely well done. Thank-you Holiday Inn and I'll be back soon.

Helpful?
Thank surfcityman
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear surfcityman, WOW! Thank you for your great review. I'm glad that you are able to celebrate our recent multi million dollar renovation. And thank you for sticking with us during the renovation. We look forward to serving you again and again. More 

North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2016

A newly updated Holiday Inn..a fabulous room, clean, all new fixtures and very modern....and an even better price to go with it. I would definitely recommend or stay at this hotel again. There is also a restaurant which although we did not use looked very nice indeed.

Helpful?
Thank morkstilgoe
Level Contributor
5 reviews
4 hotel reviews
Reviewed 20 September 2016 via mobile

Super clean, super crisp, contemporary, solid choice. Right in the middle of town, in my opinion, for the price, it cannot be beat, should be a 4 str hotel. It has a restaurant, pool, I must admit I did not use either, but I did use their brand new gym

Helpful?
Thank oliwpb
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear oliwpb, Thank you for you great review. We are all proud of our recent multi million dollar renovation. Thank you for sharing the sentiment that we should be a 4 star hotel. We look forward to seeing you again soon. More 

District Heights, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016

I stayed for one night. The hotel and room was very clean. I thought being near the elevator and ice machine would be a noisy, but to my pleasant surprise, I didn't hear a thing. All-around excellent customer service from the front desk, to room service. I would recommend staying there to anyone in the Raleigh/Durham area.....also, a great shopping... More 

Helpful?
Thank SophisticatedVoyages
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear SphisticatedVoyages, Thank you for your great review! I'm glad that you enjoyed room service and that our front desk was great. We look forward to serving you in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave., Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $138 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travellers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor to reduce highway noise.”
 of 5 bubbles 466alexanderf, 24 Nov 2016 | Read review
“Outdoor pool was not usable this time of year.”
 of 5 bubbles ZeusIsaacs, 8 Nov 2016 | Read review
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