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Holiday Inn Raleigh (Crabtree Valley Mall)

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Traveller (38)
Room & Suite (56)
Dining (12)
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Overview
  • Excellent56%
  • Very good31%
  • Average7%
  • Poor5%
  • Terrible1%
Travellers talk about
“charging phones”(2 reviews)
“stayed hot”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Raleigh (Crabtree Valley Mall)
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Offers from Holiday Inn Raleigh (Crabtree Valley Mall)
Special Offer: Book Direct and Save
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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75 results
Traveller rating
40
24
6
4
1
Traveller type
Time of year
LanguageEnglish
40
24
6
4
1
Show reviews that mention
All reviewsallergy suffererscharging phonesstayed hotopen air parkingihg propertypower outletsroom was cleanfront deskcrabtree valley mallhot waterroad noiseglenwood averestaurant staffgreat roomawesome staydefinitely stay here againmini fridge
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1 - 5 of 75 reviews
Reviewed 6 days ago

I made the reservation using the app, and the check-in was easy and fast. The front desk personnel was nice and respectful. The room was clean and neat, loved the super comfortable bed. I really enjoyed my stay at this hotel.More

Thank mene30us
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 5 days ago

We love to hear such great feedback from our guests; thank you for choosing to stay with us. We're glad you found our reservation and check in process to be efficient. Thank you for your kind words-we look forward to seeing you for future travel...More

Hotel's Favourite
Reviewed April 10, 2018

My wife and I stayed in Raleigh for 1 night to explore downtown and not have to drive an hour back home. This Holiday Inn couldn't have been more perfect. The hotel has recently been updated. everything was fresh and clean. Nice bedding, the bathroom...More

Thank Hans B
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded April 11, 2018

We appreciate you taking the time to review our hotel and we thank you for your stellar feedback! What a fun weekend trip- we're delighted you were able to enjoy all that downtown Raleigh has to offer. We are so glad you were impressed by...More

Reviewed 1 week ago via mobile

We arrived just after midnight to a very loud group in the lobby. They were so loud we could barely hear the lady who checked us in. I didn’t get her name as it was very unique... Coshia? Forgive me for the poor spelling. She...More

Thank Tempest926
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 1 week ago

Thank you for being a valued Platinum member and choosing to stay with us. First, allow me to take a moment to apologize that your stay did not meet your expectations. This is not the typical experience for our guests. It's always our goal to...More

Reviewed 1 week ago via mobile

remodel hotel… modern look Location good… Can be difficult to exit… Shower amenities good… Ac good… Breakfast should be included… Staff nice.. pc station to use Plenty of parking I was not upgraded as a gold member… I was told the only type of upgrade...More

Thank xncman
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 1 week ago

Thank you for being a value rewards club member and choosing to stay with us! We appreciate you taking the time to review our hotel and are glad that overall you enjoyed our convenient location and recently renovated property. Since breakfast is not included with...More

Reviewed 2 weeks ago via mobile

This place has everything I need in a hotel. Onsite restaurant/bar is very good with reasonable prices. Pool is very nice in the summer heat. Only drawback is that it is on a main highway, so you hear sirens and traffic at all times.More

Thank Steve B
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 2 weeks ago

Thank you for your kind words; we appreciate you taking the time to provide your feedback. We're glad you've enjoyed your stay with us from the comfort of our guest rooms to our onsite restaurant. You're right that at times Glenwood Avenue can become a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$94 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (56)
Dining (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Erin H
July 12, 2018|
AnswerShow all 2 answers
Response from Loydu | Reviewed this property |
No, the best breakfast is at the Metro Diner. Look it up on your gps.
0
Votes
Crystal S
July 9, 2018|
Answer
Response from Francine B | Property representative |
Thank you for your inquiry. Yes, we do have a limited number of roll away beds available for guest use. We would recommend requesting one at the time you may your reservation as they are available on a first come, first... More
1
Vote
Room Tips
"Higher floors are the best"
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"Add the breakfast!!!"
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"Talk to Lauren. She will hook you up. She's awesome."
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"Ice machines on odd floors!"
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