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Sheraton Raleigh Hotel

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Traveller (33)
Room & Suite (81)
Dining (40)
Overview
  • Excellent44%
  • Very good29%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
AMENITIES
Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (176)
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Traveller rating
71
50
32
14
5
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LanguageEnglish
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71
50
32
14
5
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All reviewsconvention centerthe club loungeroom service from the restaurantcozy roomsales conferencewithin walking distanceregistration deskgreat location downtownthe performing arts centerparking passthe hotel's restaurantvalet staffheart of downtownhome baseconvenient parkingour entire staychecking in
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1 - 5 of 172 reviews
Reviewed 3 days ago

Sheraton Raleigh Hotel has the most welcoming reception staff. When I arrived, two of the ladies at reception dropped everything they were doing, and simultaneously offered to help me, welcoming me to the hotel. That's rare to see. Generally, over my stay, every single interaction...More

Thank JasmineMarti
Reviewed 6 days ago

The Hotel is very nice, I have stayed there several times, They did have some construction going on, 1 of 3 elevators was down and the escalator from ground was down had to use elevators to get to main level, made it more of a...More

Thank Joseph L
Reviewed 1 week ago via mobile

The Sheraton is a classic business hotel. Good location. Very friendly desk and valet staff. Probably over priced a little. Rooms are fine, nothing great. Just an average downtown businessman’s hotel. Clean, comfortable.

Thank scott j
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 1 week ago

Thank you Scott J, We appreciate your feedback and hope we can welcome you back in the future.

Reviewed 4 weeks ago

I was eating at Jimmy V's, used the restroom in the lobby of the Sheraton and I can say it was one of the cleanest hotel lobby restrooms around. I want to personally thank Barnett for doing a spectacular job!

Thank Luke N
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 3 weeks ago

Hi Luke N, We are so pleased that Barnett was able to make an impact on you through his services. He understandably is a great asset to our team and we appreciate your willingness to share this with the Trip Advisor community. Thank you!

Reviewed 4 weeks ago

We recently used this hotel for a large block of rooms for our son’s wedding. The staff may have been the best I’ve encountered at a chain hotel. The only reason for not giving it a 5 is because the escalators were out of service...More

Thank Carl B
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 3 weeks ago

Hi Carl B! Thank you for the 4 stars! We also are truly grateful that you are thinking about our operations and management along the way, and we are so appreciative of your understanding. The temporary closure certainly took a toll on the hotel and...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$160 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Raleigh
Room types
Non-Smoking Rooms
Details
Price range
US$160 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Raleigh
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (33)
Room & Suite (81)
Dining (40)
Pool & Beach (15)
Amenities (43)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Rachel R
August 12, 2018|
AnswerShow all 3 answers
Response from fcrane35 | Reviewed this property |
The pool is being eliminated and the gym is to be redone
0
Votes
James M
June 3, 2018|
AnswerShow all 3 answers
Response from Kristin A | Reviewed this property |
Maybe three blocks? Not far as you will likely pass the amphitheater on your way in to the hotel. It is very centrally located to everything in downtown Raleigh.
1
Vote
kelsenberg
January 16, 2018|
AnswerShow all 4 answers
Response from SheratonRaleighMgt | Property representative |
Since the completion of our renovation in December 2016 all our Double rooms are equipped with two queen beds. We look forward to hosting you in August. Thanks
0
Votes
Room Tips
"any room that I have stayed in is fine"
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"SPG members request 16 or 17."
Read review
"If you like cold drinks, confirm which floor has operating ice machines! Not all floors!"
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"Odd-numbered rooms at the east end of the hotel (**01, **03, etc.) are typically quieter."
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