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DoubleTree by Hilton Hotel Rocky Mount

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DoubleTree by Hilton Hotel Rocky Mount
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930 Reviews from our TripAdvisor Community

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Showing 924: English reviews
Fredericksburg, Virginia
Reviewed 4 days ago NEW

The stay was for a funeral and the service was very good as per usual. I had two rooms , one for me and one for my aunts from New York. We enjoyed our stay and although I did not use the restaurant, my aunts did and they enjoyed the food and service as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sylvesterc2017
New Port Richey, Florida
Reviewed 5 days ago NEW

Very nice place. Glad there was a restaurant attached so I didn't have to go back out. I thought it was pricey. Room was nice and comfortable. They gave you bottles of water and chocolate chip cookies with walnuts that were delicious.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barbara T
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your response. Having a restaurant onsite it a major convenience. I am so happy you were able to enjoy. I hope we are able to serve you each time your travels bring you to Rocky Mount. Thank you for your business!

Glen Allen, Virginia
Reviewed 1 week ago NEW

Brand new mattresses were extremely comfortable. The staff were all so nice and went above and beyond. They even had complimentary McDonald breakfast for everyone. I was greeted with a warm fresh yummy cookie and bottles water. Best hotel I have stayed at. Will definitely be back

Review collected in partnership with DoubleTree by Hilton
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2Thank Maggie E
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. Best hotel ever!!!! That means so much to us. We work very hard to provide an excellent experience. I will be sure to share your comments with the team. I hope the next time your travels bring you to Rocky Mount, we have the pleasure of serving you. Thank you for your business!

Raleigh, North Carolina
Reviewed 1 week ago NEW

This is a nice hotel to stay at if you visit the RMT area. You will receive great service. The restaurant will give you 10% off your meal and it is very convenient. The location is also convenient. It is right off US 64.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank robinwW6421JC
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I am so happy you enjoyed your stay. I hope we have the pleasure of serving you again the next time you are in the area. I will be sure to share you comments with the team. Thank you for your business!

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Spend a night there on the way to Florida. Pretty good place to spend a night, clean, well maintained. Rooms are decent size, Heater/airconditioner was a little loud. We are HHonors members, so they gave us free breakfast at the adjacent restaurant. It might be a good place for dinner but the breakfast there was awful, scrambled eggs were made...

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Helpful?
Thank sam g
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I am so happy you enjoyed your stay. I would like to apologize on behalf of the Texas steakhouse for your experience with breakfast. I will be sure to share your feedback in an effort to improve. Both Doubletree and Texas are committed to Excellence and I hope we have the opportunity to regain your...

Hilton Head, South Carolina
Reviewed 2 weeks ago via mobile

Pre-Xmas travel on 95S is hectic. Hotel is convenient to an on/off quick night stay. The staff usually makes this an easy nights stay. First room was not cleaned, second room the key was wrong/new key got in the room. After all this relaxed and had the standard warm cookie.

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Helpful?
Thank g6shill
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I sincerely apologize for the inconvience you experienced at our property. I am glad you were able to get in and relax with a warm DoubleTree chocolate chip cookie. I hope we have the pleasure of serving you again. Thank you for your business.

Pittsburgh PA
Reviewed 2 weeks ago

Nice enough hotel-- spacious; room service breakfast; steakhouse attached. BUT...the rooms are underfurnished. There's a sofa but no coffee table. (We were told "They took the tables out when they put in new sofas." Why? "They didn't tell us." I guess the idea if you have a room service breakfast is that you'd eat at the desk... but there's only...

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Helpful?
Thank Godmother12
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I appreciate your suggestions and will certainly take them into consideration when we go into renovation talks in the future. I hope we have the opportunity to regain your loyalty. Thank you for allowing us to serve you.

fredricksburg, United States
Reviewed 2 weeks ago

This was my first time at a doubletree hotel and it was wonderful. .....I will definitely have friends and family stay with hilton hotels if available. .....staff were friendly, rooms were clean, price was fair and comfort was unforgettable..

Review collected in partnership with DoubleTree by Hilton
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Thank Randy A
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I am so happy you enjoyed your stay and found a new home in Hilton! We look forward to serving you for years to come. Thank you so much for your support and we look forward to your next stay.

Lancaster, Pennsylvania
Reviewed 2 weeks ago via mobile

Much to my surprise this hotel has done a 180 turn around. Very nice and comfortable rooms , the desk staff Mr Jessmon was very nice and courteous . He made our late arrival pleasant. This hotel I will now recommend after a make over and great staff.

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Helpful?
Thank tinkerman33
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your review. I am so happy you gave us another chance to earn your loyalty. It is greatly appreciated. I will be sure to share your comments with Jessmon. He is truly an asset to our property. I hope we have the pleasure of serving you again. Thank you for your business!

Arlington
Reviewed 2 weeks ago

Always a good place to stay when in Rocky Mount. Convenient and the staff are great. Love the onsite availability for dining as well. Would definitely recommend this hotel. Will continue to stay here when in town!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank James L
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. Your loyalty is appreciated and does not go unrecognized. Your recommendation is the highest honor and we are truly greatful. Thank you so much! Until next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the city ranked as the most charitable city in North Carolina, The DoubleTree By Hilton is the number 1 choice for a Full-Service Excellent Experience! The City of Rocky Mount is the halfway point from New York to Miami, and our beautiful modern hotel is conveniently just minutes from I-95. Our dedicated team of Excellent Service providers will greet you with a smile and our famous warm chocolate chip cookies! Complimentary fast internet access, spacious guestrooms, outdoor heated pool, and many other little things that matter, will create an Excellent Experience that is truly rewarding! Mon-Wed you can relax and indulge in our complimentary evening Manager's Reception, and for Breakfast, Lunch or Dinner, dine-in or order room service from the wonderful Texas Steakhouse attached to our hotel. You can easily Experience the CHARM of our community, with shops, local flavors and beautiful parks just minutes away! We have a Convention Center and Ballroom in our hotel, so make sure you ask about having us cater your next business meeting, social or wedding reception! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Rocky Mount

Address: 651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: $142 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Rocky Mount 3.5*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Rocky Mount
#2 Business Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Rocky Mount staff and other travellers.
5 questions
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Goshen, New York
1 month ago
1 month ago
Allentown, Pennsylvania
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good however I prefer room on high levels.”
 of 5 bubbles clrdl, 4 Dec 2016 | Read review
“Avoid rooms near the lobby. We heard guests coming and going all night.”
 of 5 bubbles ASHMD, 23 Nov 2016 | Read review
“most rooms are equal”
 of 5 bubbles Dyseward, 24 Oct 2016 | Read review
“Until they are able to help people book a reservation? Go elsewhere.”
 of 5 bubbles njwb2015, 29 Sep 2016 | Read review
“Nice hotel”
 of 5 bubbles sheilav853, 18 Aug 2016 | Read review
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