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DoubleTree by Hilton Hotel Rocky Mount

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DoubleTree by Hilton Hotel Rocky Mount
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975 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Rocky Mount
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Showing 969: English reviews
Reviewed 12 July 2016

Unplanned overnight stay in Rocky Mount turned out great thanks to Jay, the front desk host. He greeted us with a big warm smile and went out of his way to provide us with terrific service and some much needed basic supplies. The beds are super comfortable!

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Helpful?
Thank Dawn R
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. Jay is truly an asset to our team. I will be sure to share your comments with him. I am glad he was able to give you everything you needed to ensure you had an excellent stay. Thank you for your business and I look forward to your many returns.

Sarasota, Floorida
Reviewed 12 July 2016

Rocky my is a good stop,point for us driving north.i think this the nicest hotel in the area. Having the steak house attached is good for the tired travler. Ruth Chris it is not but stick to the burgers and you will be fine.

Review collected in partnership with DoubleTree by Hilton
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2Thank airbag2011
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Brooklyn, New York
Reviewed 8 July 2016 via mobile

Mr.JForbes was a wonderful front desk host. Smiling and offering cookies. Very clean room comfy bed. There is a frig, micro and coffee maker. The Texas Saloon food a 1 for health but 5 for fat foods. The pool is nice and clean.

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Helpful?
Thank Dee T
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your feedback.. I will be sure to share your comments with the staff. I will also share with the restaurant. Thank you for your business and we look forward to your many returns.

Palm beach gardens, United States
Reviewed 8 July 2016

There is a Tesla supercharger on site as well as charger for other electric cars. The hotel was clean and we were very satisfied with our stay. Cookies were great Check in was quick. No problems. We would stay again.

Review collected in partnership with DoubleTree by Hilton
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Thank Steven M
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your feedback. I am glad you got a restful night while being able to charge up your car. I hope we have opportunity to serve you again!

Boston, United States
Reviewed 7 July 2016

Great value, right off the highway and shopping area. Texas Steakhouse - hotel restaurant, very good. All staff very friendly. Downside, you need a car to get to shopping areas unless you want to walk - 15 to 20 minutes.

Review collected in partnership with DoubleTree by Hilton
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Thank Vanessa B
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I am glad you found our property accommodating. I will be sure to share your comments with the staff. The area is continuously growing, so maybe one day there will be shops closer. Thank you again and I hope we will see you again.

Durham, North Carolina
Reviewed 6 July 2016

I would like to say thank you to the hotel staff and cleaning staff at Doubletree Rocky Mount. I stayed here for a 3 day baseball tournament and was treated with the utmost respect and friendliness I have ever had. The staff had smiles on their faces and were so friendly that it made me feel extremely welcome while there....

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Thank jsh2020
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for review. I am so happy you enjoyed your stay. I completely understand how frsutraing it can be to leave something behind. I am so happy we exceeded your expectation and was able to get your property back to you. If your travels ever bring you back to Rocky Mount, I hope we have the opportunity...

Reviewed 6 July 2016 via mobile

I love this hotel. It is clean, comfortable and a home away from home. The staff is extremely accommodating and pay very close attention to details. The location is convenient to the highway and has easy access to shopping.

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Helpful?
Thank Qteam13
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your comments. I will be sure to share your feedback with the staff. We work very hard to deliver excellence. Thank you for your business and I hope we have the opportunity to serve you again.

Bassett, United States
Reviewed 5 July 2016

The hotel staff was very pleasant and helpful. The hotel and grounds are beautiful and well kept. The pool is a nice size that will accomodate alot of people. I really enjoyed my food selection from the the Texas Roadhouse restaurant that is adjacent to the hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Ronda M
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

You are right BASEBALL MOMS RULE!!! I hope you and your team enjoyed your stay at our hotel. We enjoy hosting the teams each year. If your team is back in the area next year, I hope we have the opportunity to serve you again. Thank you for your business.

New Jersey, United States
Reviewed 5 July 2016

Lisa, at the Steak House Restaurant, was our server. She was excellent. Recommended some specials and attended to our every need. The Doubletree Hotel always offers warm cookies. Also for repeat HHonors customers, a complimentary shopping bag filled with water bottles.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mark F
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your feedback. I am so happy Lisa was able to assist you with all your needs. I will be sure to share your feedback with her. Cookies and water are a great touch. Thank you for your business and I hope to see you again soon.

Columbia, United States
Reviewed 4 July 2016

We stayed at this Doubletree while returning home from the Outer Banks. We have stayed here in the past and always enjoyed the experience. The desk staff is the best! They always greet us cheerfully and offer assistance if needed. We were greeted as Hilton Diamond Members and provided with our benefits. We had dinner and breakfast at the restaurant...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John C
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. Your recommendation means a lot to us and we are truly grateful. I look forward to serving you again as your travels bring you to Rocky Mount. Thank you again and I look forward to your return.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the city ranked as the most charitable city in North Carolina, The DoubleTree By Hilton is the number 1 choice for a Full-Service Excellent Experience! The City of Rocky Mount is the halfway point from New York to Miami, and our beautiful modern hotel is conveniently just minutes from I-95. Our dedicated team of Excellent Service providers will greet you with a smile and our famous warm chocolate chip cookies! Complimentary fast internet access, spacious guestrooms, outdoor heated pool, and many other little things that matter, will create an Excellent Experience that is truly rewarding! Mon-Wed you can relax and indulge in our complimentary evening Manager's Reception, and for Breakfast, Lunch or Dinner, dine-in or order room service from the wonderful Texas Steakhouse attached to our hotel. You can easily Experience the CHARM of our community, with shops, local flavors and beautiful parks just minutes away! We have a Convention Center and Ballroom in our hotel, so make sure you ask about having us cater your next business meeting, social or wedding reception! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Rocky Mount

Address: 651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: $162 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Rocky Mount 3.5*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Rocky Mount
#2 Business Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Rocky Mount staff and other travellers.
5 questions
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Goshen, New York
4 months ago
4 months ago
Allentown, Pennsylvania
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd & 3rd floors are reserved for Hilton Honor members. My request for the top floor and location were ignored.”
travelinggma2013, 3 Apr 2017 | Read review
“will stay again but definitely always check the room and the linen before settling in for the night anywhere you stay”
margaretlP7741YQ, 18 Mar 2017 | Read review
“All rooms are good however I prefer room on high levels.”
clrdl, 4 Dec 2016 | Read review
“Avoid rooms near the lobby. We heard guests coming and going all night.”
ASHMD, 23 Nov 2016 | Read review
“most rooms are equal”
Dyseward, 24 Oct 2016 | Read review
5 of 5