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Zhangjiajie Pullman Hotel

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Zhangjiajie Pullman Hotel
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550 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Toronto, Canada
Reviewed yesterday NEWvia mobile

This hotel is not in the main city of Zhangjiajie but it was within walking distance of restaurants and shopping. Only five minutes drive to one of the entrances to the National Park. Buffet breakfast had a variety of Western and Chinese foods to choose from and the room was clean, modern and had the relevant comforts (slippers, bathrobes, toiletries,...

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Helpful?
Thank James K
Changsha, China
Reviewed 5 days ago NEWvia mobile

The hotel is located close to the scenic area , some mountain.... and next to the auditorium where they have the ethnic show of the locality. The hotel is clean but additional posh refurbishment can bring delight. The room has all you need for your vacation accommodation. The details of service is similar to hotels in other Pullman. It would...

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Helpful?
Thank RkVic1010
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear RkVic1010, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even...

Singapore, Singapore
Reviewed 1 week ago via mobile

Travelled with friends to ZhangJiaJie during 29 October - 6 November. LOCATION Pullman Hotel seemed like the best option then as it was the only internationally known chain around. As you can imagine, most guests are from everywhere else on the world. Crown Plaza was in midst of opening just next door when we left. Hotel is located in Wulingyuan...

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Helpful?
Thank vichyi
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear vichyi, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even...

New York City, New York
Reviewed 1 week ago

Room was huge. Heating system was great in winter. Breakfast was the best I had in China with many Western options. Location is convenient, only 10 minute walk to the park gate and 5 minute walk to the street with shops and restaurants. I would definitely stay there again.

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Helpful?
1Thank galinamf
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear galinamf, Thank you for taking the time to share your feedback from your recent stay with us. It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location and breakfast. Do please feel free to let us know if we can be of any assistance...

Nowra, Australia
Reviewed 2 weeks ago

We stayed in the off season so it was quiet. The pool area looked lovely. We could hear music in our room from this area. The room was clean, good size and the bathroom was large. The bed is massive. It look liked two doubles or queen beds pushed together. The shower had great pressure. The rooms were noisy as...

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Helpful?
Thank Jane B
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your...

The Entrance, Australia
Reviewed 2 weeks ago

The Pullman is an ideal compliment to the city of Zhangiajie. Location,quality surroundings, comfort,cleanliness. Staff polite and helpful . Communications difficult at times for us westerners. Itineraries handled professionally and executed satisfactorily.

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Helpful?
Thank Alan D
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even...

Reviewed 2 weeks ago via mobile

This is a ideal hotel ,the staffs are friendly , and the is room clean . It located at the happening area and take 5mins walk only to the Wulingmen National forest . It was a very pleasant stayed for 5nights !

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Helpful?
Thank Mayrendezvous C
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon...

Ipswich, United Kingdom
Reviewed 3 weeks ago

A class act with all that you would expect from a top international hotel. Great facilities lovely restaurants and a relaxed atmosphere. We thoroughly enjoyed our stay, shame the weather wasn't better. The hotel is expensive though and even charged us for breaking a glass in the room.

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Helpful?
Thank CliveHelenFagin
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear CliveHelenFagin, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie! It's always a pleasure to receive positive feedback. I will share your comments with our team. I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continously improve the quality of our services. Thank you again...

Pleasanton, California
Reviewed 3 weeks ago

We stayed here for two nights. It was part of our tour to visit Zhangjiajie. The hotel was the best one that we stayed at in the region. It's just a short walk to the National Park. The swimming pool was closed during our visit but it looked very nice. The hotel has both Western and Chinese restaurants, and a...

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Helpful?
Thank 2Travelnuts101
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear 2Travelnuts101 , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms and breakfast. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity...

London, United Kingdom
Reviewed 21 November 2016 via mobile

This hotel was booked for us through our tour company. And on the whole the stay here was good. The room is nice, good size bathroom and the biggest bed I have ever slept in. Imagine two king sized bed stuck together, and you're almost there. Be warned the mattress is really hard (even by Chinese standards) and the pillows...

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Helpful?
Thank Nimesh P
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Nimesh P, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service

Additional Information about Zhangjiajie Pullman Hotel

Address: Huajuan Road, Zhangjiajie 427400, China
Region: China > Hunan > Zhangjiajie
Price Range: $84 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zhangjiajie Pullman Hotel 5*
Number of rooms: 456
Reservation Options:
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Also Known As:
Zhangjiajie International Hotel
Best Western Zhangjiajie
Hotel Style:
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#4 Best Value Hotel in Zhangjiajie
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Questions & Answers

Here's what travellers have asked, with answers from Zhangjiajie Pullman Hotel staff and other travellers.
7 questions
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Kuala Lumpur, Malaysia

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Questions? Get answers from Zhangjiajie Pullman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“way from lifts”
 of 5 bubbles travellerJervisBay, 6 Jan 2017 | Read review
“Too many options -maybe a room overlooking fabulous pool with beautifully landscaped surrounds!”
 of 5 bubbles R8023SQaland, 5 Jan 2017 | Read review
“Buffet option in the restaurant is excellent, bar prices very high.”
 of 5 bubbles CliveHelenFagin, 31 Dec 2016 | Read review
“Ask for rooms on NON SMOKING FLOOR, thhe rooms near you can smoke, and they can do it with THEIR ROOM DOOR OPEN (remember,YOU'RE IN CHINA),”
 of 5 bubbles 546theresial, 4 Nov 2016 | Read review
“Request no smoking rooms on the 5th and 6th floors.”
 of 5 bubbles G5206CLpetert, 30 Oct 2016 | Read review
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