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2018-01-28 2018-01-29
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    Zhangjiajie Pullman Hotel

    No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie 427400, China
    011 86 877 859 5095
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (353)
    Room & Suite (58)
    Dining (50)
    • Excellent54%
    • Very good33%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “national park” (57 reviews)
    “non smoking” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (738)
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    1 - 5 of 413 reviews

    Reviewed 1 week ago

    Pullman Zhangjiajie is a nice hotel. * Air conditioning system is working even in Christmas season. We stayed in another chinese five star hotel and it had only warm air, meaning the temperature is constant at 25 degree Celsius. * Concierge is very helpful in...More

    Thank johnson s
    Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 days ago

    Dear johnson s, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

    Hotel's Favourite
    Reviewed 26 November 2017 via mobile

    We enjoyed our stay here. Room was big with a huge selection for breakfast. WiFi is good. Sometimes Housekeeping forgot to clean our cups/glasses. Vladimir is the only member of staff who can speak good English and is extremely helpful. Only 15m walk from entrance...More

    Thank Nomadic W
    Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 December 2017

    Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know...More

    Reviewed 2 weeks ago via mobile

    I stay for 2 nights at the Pullman Zhangjiajie Hotel to see the beautiful mountains and to walk through the longest glass bridge in the world. The hotel is excellent and also the price is affordable. The rooms are clean, big enough and well equipped....More

    Thank Uwe T
    Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 1 week ago

    Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our hotel service. I'd like to tell you that if you need any help, you can call...More

    Reviewed 3 weeks ago

    Located just a short walk from Wulingyuan and entrance to national park although over 1 hr taxi drive from airport. Rooms are spacious if dated. Unfortunately we were given a smoking room despite requesting non smoking room. Facilities were basic with exorbitant charges to hire...More

    Review collected in partnership with Accorhotels.com
    Thank cyclabout
    Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 weeks ago

    Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you appreciated our convenient location.Sorry for arranging a smoking room.I'd like to tell you that if you need any help, you can call extension number"5",our assisstant...More

    Reviewed 9 December 2017 via mobile

    Zhangjiajie, in the town itself hardly anyone speaks English and that was mostly the case in the hotel but they would go out and about to try and help. The concierge assisted in finding some vegetarian food and organising taxi for the next day for...More

    1  Thank WorldWanderer186
    Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 10 December 2017

    Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us....More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Spa
    • Outdoor pool
    • Price range
    • US$68 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Zhangjiajie
    • #1 Luxury Hotel in Zhangjiajie
    • #2 Best Value Hotel in Zhangjiajie
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 456
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Hotels.com, Expedia, Orbitz, HotelQuickly, TripOnline SA and Cancelon so you can book your Zhangjiajie Pullman Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hunan >
    • Zhangjiajie
    • Also Known As
    • Zhangjiajie International Hotel ,
    • Best Western Zhangjiajie
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    Traveller (353)
    Room & Suite (58)
    Dining (50)
    Pool & Beach (18)
    Hotel & Grounds (248)
    Bathroom (17)
    Business Centre & Event Rooms (1)
    Nearby HotelsSee all 460 hotels in Zhangjiajie
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    Nearby Restaurants
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    Nearby Attractions
    Tianzi Mountain
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    Golden Whip Brook
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    Ask a question
    Questions & Answers
    1 April 2017|
    AnswerShow all 4 answers
    Response from Miranda Q | Property representative |
    Dear guest, I am happy to tell you that you can have coffee in our lobby bar. If you need any help ,please feel free to contact us.
    Hillary F
    31 January 2017|
    AnswerShow all 9 answers
    Response from Jess W | Reviewed this property |
    yes they do provide pick up and drop off if you arrange prior and it is also at extra cost
    20 December 2016|
    AnswerShow all 13 answers
    Response from Miranda Q | Property representative |
    Hi Irvine, Both June or Dec is not so busy for Zhangjiajie, but if you come in Dec, it will be the low season in Zhangjiajie,the hotel room will be cheaper. Best Regrds
    Room Tips
    "Non-smoking floor, and maybe ask for a room nearer to elevator (very big hotel)"
    Read review
    "Request an upper floor room with a mountain view"
    Read review
    "Go for executive floor facing the pool"
    Read review
    "Rooms are at the pool side louder"
    Read review
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