We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Zhangjiajie Pullman Hotel

PullmanUS$79*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Zhangjiajie Pullman Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

585 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 348: English reviews
Start your review of Zhangjiajie Pullman Hotel
 Click to rate
Reviewed 2 days ago NEWvia mobile

Not a 5 star hotel by any means but great value for the price. Very comfortable and nice bar area to have drinks at night as there isn't much nearby. The foot massage service on the first floor is reasonably priced and very good! Do not book the tours in the hotel, it's over priced and we were unhappy with...

 Report
Helpful?
Thank Althea W
Brisbane, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017 via mobile

This hotel is a winner in every way.Upon arrival we were asked if we would like a large bed ?Funny question because I thought a King bed as requested was the Norm .When we got to our Beautiful room complete with mountain views the best was Msssive.Truly this bed was twice as big as a king size bed .6 Pillows...

 Report
Helpful?
1Thank 318sharon1957
About Hotel's Favourite Review
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to know you are happy to stay with us. I hope we have another chance to serve you. May you have a nice trip.

Reviewed 4 days ago NEWvia mobile

After visiting Fenghuang, an old town, and crossing 41 tunnels, our American tour group arrived in Tusi city for a short tour. Thereafter, our tour bus arrived at Pullman Zhangjiajie. When I entered into the lobby, I was impressed right away with a big and very high ceiling lobby and a long curve-shaped modern check-in counter. I saw many friendly...

 Report
Helpful?
Thank Jeremy L
Bangalore District, India
Reviewed 4 days ago NEW

This is my third visit in last 1 year and using this hotel for my groups regularly and the services overall is very good and Mr Vladimir, part of Pullman Zhangjiajie is outstanding and does everything possible to accommodate my request and ensure guests are happy. Jayaraj Bangalore, India

 Report
Helpful?
Thank jayaraj2017
Boston, Massachusetts
Reviewed 6 days ago NEWvia mobile

I chose the Pullman because I am an Accor member. The staff does not speak English well and they have weird rules, such as for example, you need to give a deposit to order anything and charge to the room. And even when I had given the deposit, they would not let us charge evening drinks to the room. They...

 Report
Helpful?
Thank Alejandra417
Miranda Q, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for taking the time to share your feedback from your recent stay with us. We are sorry to hear that some hotel service are not satisfacted you.We will try to improve the English skills .We hope another chance to serve you. May you have a nice trip. Miranda

Pleumeur Bodou, France
Reviewed 6 days ago NEW

I have spent a good stay of 5 days in this hôtel. The hotel is ideally located at about 10 minutes by walk to the entrance of the Park. Large and comfortable bedroom. Welcoming staff. The Internet connectivity could be better.

 Report
Helpful?
Thank Bruno L
Miranda Q, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even...

Johor Bahru, Malaysia
Reviewed 1 week ago

If you looking to visit Zhangjiajie you may consider this hotel as the location consider great as most of the places can be reach within walking distance. Overall room consider, Foods, Environment consider 1 of the best within this area. If this hotel were fully booked which you may consider it's next door Crowne Hotel....

 Report
Helpful?
Thank Anek78
Miranda Q, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even...

Uk
Reviewed 3 weeks ago

Can't beat the location for this hotel - literally around the corner from the entrance to the National Park. Also within walking distance to Baofeng lake and a 30min-ish taxi ride to the glass bridge. I caught (with a bit of difficulty) a taxi from the airport and it took about 1 hour and was around 250RMB. They initially said...

 Report
Helpful?
Thank Aussyrunner
Miranda Q, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a goodt stay with us and appreciated our convenient location, hotel service. By the way,the price for the pick up service is RMB600 per way for Buick,it can sit at most 6 person,it is more comfortable than the taxi....

Reviewed 4 weeks ago via mobile

The tour agency we used booked us there because they said it's the best place in Zhangjiajie for English-speakers. It's a 5-star so the cost is higher, but for a traveler who wants comfort, it's worth the extra money. Definitely, it was the nicest place we stayed in China. It's beautiful inside and the landscaping in the courtyard is lovely....

 Report
Helpful?
Thank Natalie K
Miranda Q, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your...

Moscow, Russia
Reviewed 4 weeks ago via mobile

First time stayed at Pullman hotel and to my mind its more than enough to enjoy National park and other sightseeings.Great rooms ,staff and location is perfect.Breakfast is good but dinner better.Wide choice of different cuisine and i think reasonable for price.

 Report
Helpful?
Thank Evgeniy K
Miranda Q, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for sharing your review of Pullman Zhangjiajie.The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay...

403 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (285)
Viewed
Room/Suite (42)
Viewed
Hotel & Grounds (54)
Viewed
Pool/Beach Area (17)
Viewed
View from Room (9)
Viewed
Dining (36)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (12)
Viewed
Other (114)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (118)
Viewed
Room/Suite (24)
Viewed
Dining (16)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (60)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Zhangjiajie hotels
1.1 km away
Qinghe Jinjiang International Hotel
24.9 km away
Best Western Grand Hotel Zhangjiajie
11.1 km away
Harmona Resort Spa Zhangjiajie
Harmona Resort Spa Zhangjiajie
#17 of 416 in Zhangjiajie
34 reviews
Show Prices
Show Prices
Show Prices
26.4 km away
Dacheng Shanshui International Hotel
1.8 km away
Guanshanyue Honeymoon Mansion
Guanshanyue Honeymoon Mansion
#4 of 416 in Zhangjiajie
27 reviews
0.0 km away
Country Garden Phoenix Hotel
Country Garden Phoenix Hotel
#66 of 416 in Zhangjiajie
16 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Zhangjiajie Pullman Hotel

Address: Huajuan Road, Zhangjiajie 427400, China
Region: China > Hunan > Zhangjiajie
Price Range: $97 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zhangjiajie Pullman Hotel 5*
Number of rooms: 456
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Orbitz, Ctrip TA, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Zhangjiajie Pullman Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Zhangjiajie International Hotel
Best Western Zhangjiajie
Hotel Style:
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#2 Best Value Hotel in Zhangjiajie
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Zhangjiajie Pullman Hotel staff and other travellers.
9 questions
Ask a question
Montezuma, New Mexico
1 month ago
Kuala Lumpur, Malaysia

See all questions (9)

Questions? Get answers from Zhangjiajie Pullman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms are excellent”
jayaraj2017, 23 May 2017 | Read review
“I was in block 3. Try and get a room high up otherwise you overlook the pool directly into other rooms”
Aussyrunner, 1 May 2017 | Read review
“The deluxe room with the super king size bed is great”
Crystalwaters123, 9 Apr 2017 | Read review
“way from lifts”
travellerJervisBay, 6 Jan 2017 | Read review
“Too many options -maybe a room overlooking fabulous pool with beautifully landscaped surrounds!”
R8023SQaland, 5 Jan 2017 | Read review
5 of 5
Pullman
US$79* /night
View Deal
HotelQuicklyUS$102
Booking.comUS$79
Expedia.comUS$80
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates