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Pullman Zhangjiajie is a nice hotel.
* Air conditioning system is working even in Christmas season. We stayed in another chinese five star hotel and it had only warm air, meaning the temperature is constant at 25 degree Celsius.
* Concierge is very helpful in...More
Thank johnson s
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 days ago
Dear johnson s,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More
We enjoyed our stay here. Room was big with a huge selection for breakfast. WiFi is good. Sometimes Housekeeping forgot to clean our cups/glasses. Vladimir is the only member of staff who can speak good English and is extremely helpful. Only 15m walk from entrance...More
Thank Nomadic W
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 December 2017
Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service.
We look forward to welcoming you back again.
Do let us know...More
I stay for 2 nights at the Pullman Zhangjiajie Hotel to see the beautiful mountains and to walk through the longest glass bridge in the world.
The hotel is excellent and also the price is affordable. The rooms are clean, big enough and well equipped....More
Thank Uwe T
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 1 week ago
Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our hotel service. I'd like to tell you that if you need any help, you can call...More
Located just a short walk from Wulingyuan and entrance to national park although over 1 hr taxi drive from airport.
Rooms are spacious if dated. Unfortunately we were given a smoking room despite requesting non smoking room.
Facilities were basic with exorbitant charges to hire...More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 weeks ago
Thank you for taking the time to share your wonderful feedback. We are delighted to know that you appreciated our convenient location.Sorry for arranging a smoking room.I'd like to tell you that if you need any help, you can call extension number"5",our assisstant...More
Zhangjiajie, in the town itself hardly anyone speaks English and that was mostly the case in the hotel but they would go out and about to try and help. The concierge assisted in finding some vegetarian food and organising taxi for the next day for...More
1 Thank WorldWanderer186
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 10 December 2017
Thank you for sharing your review of Pullman Zhangjiajie.
It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us....More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$68 - US$114 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#2 Best Value Hotel in Zhangjiajie
Non-Smoking Rooms ,
Number of rooms
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