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    Gran Hotel Don Juan Resort

    1,177 reviews
    #90 of 124 Hotels in Lloret de Mar
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    Carrer de la Riera, 77, 17310 Lloret de Mar, Spain
    Expedia.com
    US$94
    US$91
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    US$94
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$91
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    US$94
    Priceline
    US$94
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    US$91
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    US$91
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    US$91
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    US$91
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    Traveller (390)
    Room & Suite (258)
    Dining (116)
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    Overview
    2.5
    1,177 reviews
    • Excellent8%
    • Very good19%
    • Average25%
    • Poor16%
    • Terrible32%
    Travellers talk about
    “cleaned every day”(8 reviews)
    “staff at reception”(3 reviews)
    “every meal”(3 reviews)
    Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    4 Star Hotel
    All hotel details
    Contact Info
    Carrer de la Riera, 77, 17310 Lloret de Mar, Spain See on map
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,177)
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    All reviewscleaned every daystaff at receptionevery mealhalf boardfootball
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    11 - 15 of 236 reviews
    Reviewed 26 August 2017
    Great hotel for relaxing family holiday.

    Spent 4 days here in Aug 17, family of 5. Kids are 8, 10 & 16 on an all inclusive. Not sure why so many bad reviews, we all thought it was great. The room was really good, all clean and modern. With very good...More

    Thank Salem A
    Response from Don Juan H, Dep. Atención al Cliente at Gran Hotel Don Juan ResortResponded 28 August 2017

    Dear Salem, Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor! Thank you so much for your kind words! We can't wait to see you again in our hotel! Kindest regards

    Reviewed 26 August 2017
    Most of the staff are friendly. Had some huge problems with housekeeping.

    Great location, food was satisfactory, room was a little dated and pretty basic but comfortable, nevertheless. Wouldn't have any problems with this hotel if it wasn't for the housekeeping. My girlfriend and I are almost certain that we had money stolen by one of the...More

    Thank Matt D
    Response from Don Juan H, Dep. Atención al Cliente at Gran Hotel Don Juan ResortResponded 28 August 2017

    Hi Matt, Good morning, sorry for the whole situation, please tell us which room and days you have stayed in our hotel. We will work to know what happen and we will work for that can't happen again!

    Reviewed 14 August 2017
    Don,t stay here

    Staff are rude and ignorant in all areas of the hotel. Reception is mayhem, younger reception staff little friendlier than older lady with short dark spiky hair so stay clear of her. Bar staff rude unless you were a paying customer, I drink token system...More

    2  Thank Sue J
    Response from Don Juan H, Dep. Atención al Cliente at Gran Hotel Don Juan ResortResponded 21 August 2017

    We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards

    Reviewed 2 August 2017
    cheap and cheerful

    We stayed in August 2015, and its not a hotel you would spend all day at as the pool gets crowded, (they're not big enough) there was alot of stag and hen parties, so can be noisy. Food was ok we always managed to have...More

    Thank nicola19822017
    Response from Don Juan H, Dep. Atención al Cliente at Gran Hotel Don Juan ResortResponded 6 August 2017

    Dear Nicola, We are glade to fulfill your expectations and you had a great time during your stay. Hope to welcome you again soon. Kind regards

    Reviewed 29 July 2017 via mobile
    Absolute joke hotel but not funny

    We have never been to a all inclusive hotel like this... Bar staff are rude and uncooperative if you A I ..paying customers are treated nicely and with respect.. Restaurant good choice but not great Room basic doesnt come close clean but rubbish lovely view...More

    Thank Michael H
    Response from Don Juan H, Dep. Atención al Cliente, at Gran Hotel Don Juan ResortResponded 1 August 2017

    We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards

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    123456…48
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    About
    Amenities
    Top amenities
    Pool
    Restaurant
    Breakfast included
    Hotel Amenities
    Children Activities (Kid / Family Friendly)
    Breakfast included
    Multilingual Staff
    Room amenities
    Air Conditioning
    Things to do
    Pool
    Restaurant
    Indoor pool
    Outdoor pool
    Details
    Price range
    US$56 - US$202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #47 Luxury Hotel in Lloret de Mar
    Room types
    Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$56 - US$202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #47 Luxury Hotel in Lloret de Mar
    Room types
    Non-Smoking Rooms, Family Rooms, Accessible rooms
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    Traveller (390)
    Room & Suite (258)
    Dining (116)
    Pool & Beach (112)
    Amenities (43)
    Family and Play Areas (21)
    Business Centre & Event Rooms (3)
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    Questions & Answers
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    leahbrodie
    30 January 2018|
    Answer
    Response from Marie J | Reviewed this property |
    No cocktails wasn’t included just local beer spirits and wine they give you a wrist band and a drinks card 🍷🍺🍷
    0
    Votes
    kirstymatchett
    1 June 2017|
    Answer
    Response from Don Juan H | Property representative |
    Good morning, we have a Suite Palace Deluxe rooms, the distribution of this rooms are: 1 double bed, 2 separate beds plus a sofa bed. The total capacity is: 4 adults + 2 children Best Regards
    0
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    Google Translation
    kirstymatchett
    1 June 2017|
    AnswerShow all 2 answers
    Response from Don Juan H | Property representative |
    Hello, the suites don't have kitchen. Best regards
    0
    Votes
    Google Translation
    123456…23
    Room Tips
    "Book Superior rooms are excelent!!!!! good location and family hotel"
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    "Choose the view over the second swimming pool which is much quiet."
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    "I always ask for a high rise room so that I have a better view."
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    "Choose a pool view, rooms at back have no view."
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