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BEST WESTERN PLUS Omaha Airport Inn

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117 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Omaha Airport Inn
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Showing 116: English reviews
Des Moines, Iowa
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 September 2016

Do to a reservation issue, on our part, we arrived at the hotel without a reservation and no rooms were available. Mike, the manager, went above and beyond to secure us a room for the night. He even took us personally to a couple of "sister" properties that had a room available. Since we had already been charged for the... More 

Helpful?
Thank MSAAB
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for leaving us such kind words! We agree, Mike is one of a kind! Customer Service is top priority and we are happy that you had a pleasant encounter. We hope to see you again on your next trip, so you can have the full Best Western Plus Omaha Airport experience! More 

Jacksonville, Florida, Usa
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 September 2016

Very nice hotel. Front desk even offered a ride to a store. Good pool, big and hot tub good room, bed, clean etc Breakfast was fully stocked and actually good The only small issue was the contract there shuttle with budget car rental, and while super nice, budget apearanlty didn't tell their drivers they also shuttle to the hotel lol

Helpful?
Thank Ken D
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a review. We are happy that you enjoyed your stay and apologize for the confusion with our shuttle service. We have resolved the issue, and thank you for bringing it to our attention. We hope to see you again on your next visit! More 

Kansas City, United States
1 review
Reviewed 6 September 2016

This was the best hotel for the price we paid. Staff was courteous, room was clean, breakfast was decent, and the bed was very comfortable. Will definitely stay here again if I have the opportunity!!!!

Review collected in partnership with Best Western

Helpful?
Thank Brandon L
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to complete a survey, we hope to see you again on your next visit! More 

Waterford, Wisconsin
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 August 2016

We arrived after a long day of driving. All the fairly new-looking airport hotels were clumped together several miles outside of town with others under construction all around. No one had as yet ventured into building a restaurant apparently, so driving back and forth through Omaha looking for a reasonable restaurant with all sorts of events occurring in the city... More 

Helpful?
Thank Hillary C
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to leave us a review. We are happy that you enjoyed your stay and on your next visit we encourage you to take advantage of our free local shuttle service that would be able to get you to those downtown dinner reservations in a jiffy! Hope to see you again soon! More 

Columbia Mo
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 August 2016

Bed was soooo comfortable, and the breakfast they offer is second to none. Even has biscuits/gravy, pancakes, hot scrambled eggs, and more! Room was very clean and we used the pool/hot tub and were the only ones in there. Great time!

Helpful?
Thank Deucette
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to write a review! We are very happy to hear that you enjoyed your stay and look forward to seeing you again! More 

Fayetteville, Arkansas
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2016

This hotel looks as if it hasn't been open very long and it sparkles with freshness and a pleasant staff. We were in town for a race and it is near the race site. I think this Best western had the very best hotel breakfast I've ever had. Delicious pancakes.

Helpful?
Thank Mary C
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for leaving such a nice review and we are happy to hear that you enjoyed the breakfast! We hope to see you again soon! More 

Kearney, Nebraska
Level Contributor
3 reviews
Reviewed 24 August 2016

My wife and I stay at this hotel because it is close to Eppley Airfield. We usually take early morning flights and stay at the hotel because of its convenient location. We have stayed there several times and have always found it to be very clean with a comfortable bed and furniture. One amenity we especially like is the choice... More 

Review collected in partnership with Best Western

Helpful?
Thank Glen P
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to share such kind words! We are very happy to hear that you enjoy our wide range of breakfast options and hours and hope to see you again soon! More 

Chester, NJ
Level Contributor
152 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 August 2016

Stayed there on a Saturday night. Hotel and room was clean and orderly. Very convenient to Omaha airport. The hotel has an airport shuttle but on this particular Sunday, it didn't start running until 3:00PM for some reason so you should check for the times.

Helpful?
Thank JimCChester
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to complete a survey. Unfortunately, our desk did not clarify our shuttle schedules. Our Airport shuttle does run on demand 24 hours a day, seven days a week. Our local shuttle does start at 3 pm and runs until 11 pm. Please accept our apologies for the confusion and we will be more attentive... More 

Helena, United States
2 reviews
Reviewed 15 August 2016

They were very friendly and this was centrally located to everything! Clean and beautiful hotel. I would definitely stay here again! Good breakfast options, nice hot tub and pool and very well laid out.

Review collected in partnership with Best Western

Helpful?
Thank Anna O
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for completing a survey and we hope to see you again when you return to the area! More 

Berwyn, IL, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2016

To my surprise Omaha has changed a lot since my last visit over 20 years ago! B/W was a good place to stay and very close to the airport and downtown. I would highly recommend this to my family and friends. In fact while I visited family in Denver, Colorado Springs, and Garden City I mention to them how close... More 

Review collected in partnership with Best Western

Helpful?
Thank Santiago R
Liz D, Director of Sales at BEST WESTERN PLUS Omaha Airport Inn, responded to this review

Thank you for taking the time to complete a survey. We are happy that you enjoyed our convenient location to the Downtown Omaha and we hope to see you again on your next trip to Omaha! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Plus Omaha Airport Inn and Suites in Carter Lake, Iowa is conveniently located to Eppley Airfield, Downtown Omaha, CenturyLink Center, TD Ameritrade Ballpark, Old Market and Omaha's Henry Doorly Zoo. Best Western Plus Omaha Airport also provides complimentary airport shuttle to and from the Airport every half hour as scheduled starting as early as 3:30 a.m., seven days a week. We also offer a complimentary local shuttle within a 5 mile radius of the hotel. Best Western Plus Omaha Airport Inn and Suites offers a 24 hour business center in the lobby, indoor pool, hot tub and 24 hour fitness center and on site sundry shop. All guest rooms are non-smoking and feature either one king or two queen size beds, microwave, mini refrigerator, premium cable television programming, flat screen color televisions, a desk chair & workstation and comfortable seating area in each room. Suites, with the one king or two queen bed configurations offer additional space and a separate seating area for entertaining. The oversized living space features a sofa sleeper convertible bed, additional flat screen color television, microwave and refrigerator. Additionally, Best Western Plus Omaha Airport is ADA compliant and guests have easy access to the hotel, the guest rooms, hotel amenities and hotel function spaces. Our hotel has accessible standard rooms and suites, including suites with one king or two queen size beds, including both physical impairment and/or hearing impairment units. Sorry no pets, but service animals are, of course, welcomed. Start your day early with our continental breakfast of cereal, milk, yogurt, hard boiled eggs, yogurt, fresh fruit, assorted breakfast bars and breads and beverages such as juice, coffee and/or hot chocolate. The continental is served as early as 3:30 a.m., seven days a week. Each guest is invited to enjoy our free hot breakfast is served from 6:00 a.m. - 9:30 a.m. daily, in the centrally located breakfast room. Our Downtown area features such attractions as the CenturyLink Center Omaha Convention Center, the TD Ameritrade Ballpark, the Freedom Park Navy Museum, the Bob Kerrey Pedestrian Bridge, the Historic Old Market restaurant and bar district, and nearby attractions such as the Joslyn Art Museum, Durham Museum, and the Omaha Henry Doorly Zoo. The City of Council Bluffs and area shopping is only a short drive (only 10 - 15 minutes away). Council Bluffs offers 3 world class casinos, the Mid-America Center, additional shopping & dining opportunities, a Go Kart track and a luxury movie theater. The hotel shuttle will take guests to the Council Bluffs Mid-America Center, nearby restaurants, shopping and Casinos (within 5 mile radius). Some of the other notable businesses and attractions are University of Nebraska at Omaha (UNO), Creighton University, Gallup, The Nebraska Medical Center, the Children's Hospital, Offutt Air Force Base, Union Pacific Railroad, Omaha Steaks, Omaha World-Herald newspaper, First Data and Oriental Trading Company. ... more   less 

Additional Information about BEST WESTERN PLUS Omaha Airport Inn

Address: 2510 Abbott Plaza, Carter Lake, IA 51510 (Formerly Holiday Inn Express Omaha Airport)
Region: United States > Iowa > Carter Lake
Price Range: $112 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Omaha Airport Inn 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Omaha Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Omaha Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side of the hotel looks out over a large empty lot.”
 of 5 bubbles 567carleenm, 25 Oct 2016 | Read review
“Call ahead and ask someone to turn on the fridge!”
 of 5 bubbles HillaryC319, 31 Aug 2016 | Read review
“We were on third floor, had no noise problems.”
 of 5 bubbles Deucette, 30 Aug 2016 | Read review
“The hotel is sort of out in the new, developing part of town, actually not much of a view anywhere.”
 of 5 bubbles MaryC141, 28 Aug 2016 | Read review
“If you're a light sleeper, ask for the top floor---you could hear alot of noise through the ceiling from the floor above.”
 of 5 bubbles MaryKop, 5 Aug 2016 | Read review
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