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    Mt Buller Chalet Hotel & Suites

    1.6 km from Mount Buller centre
    • Free Wifi
    • Pool
    • Restaurant
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    5 Summit Rd, Mount Buller, Victoria 3723, Australia
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Reviewed 14 September 2016 via mobile

    Superb local food and brilliant ambiance.. coming back for sure.. over delivered and sensational wines.. under staffed but they did a great job for being so remote. We came with the family for our first trip to the snow... love it..

    Helpful?0
    Reviewed 11 September 2016

    Located at the base of the Bourke St ski run, the location of this hotel is hard to beat. Overall we were happy with the standard of accomodation, however some things could be improved. The beds were reasonable, but rather hard and not very comfortable....More

    Review collected in partnership with Accorhotels.com
    Helpful?0
    Response from Harry W, General Manager at Mt Buller Chalet Hotel & Suites

    Thank you for taking the time to review our property. I am glad you enjoyed the overall stay. We take all gest feedback very seriously and will therefore pass you comments about breakfast on to the operator of the food and beverage outlets. Kind Regards,...

    Reviewed 11 September 2016 via mobile

    In all areas the hotel needs an overview . Seasonal staff means that the service offered was unreliable - due to staff enthusiasm. Housekeeping was poor - beds made poorly - no vacuuming even after a request - cups not washed etc .. The hotel...More

    Helpful?0
    Response from Harry W, General Manager at Mt Buller Chalet Hotel & Suites

    Thank you for taking the time to review our property. Please accept my sincere apologies for any disappointment you felt regarding the state of your room. I will pass this on to our housekeeping manager and insist it is better in future. Kind Regards, Harry...

    Reviewed 10 September 2016 via mobile

    This place has sure gone down hill since last year! The beds were 3rd class. The trundle was a joke as it still looked like it was going to fold back up when straight! We had to fold the spare blanket up and put it...More

    Helpful?0
    Response from Harry W, General Manager at Mt Buller Chalet Hotel & Suites

    Thank you for taking the time to review our property. I am disappointed to hear that we did not live up to your expectations. We take all guest feedback very seriously and I will ensure that this feedback is given to the relevant departments. In...More

    Reviewed 6 September 2016

    It's is an awesome location with fantastic facilities. The rooms are not very modern however they are clean and more than adequate. The only complaint we have is that the base temperature of the room was far too hot & we could not leave the...More

    Review collected in partnership with Accorhotels.com
    Helpful?0
    Response from Harry W, General Manager at Mt Buller Chalet Hotel & Suites

    Thank you for taking the time to review our property. I am happy that you enjoyed your stay. The heating has always been a little over zealous and we have attempted to reduce the temperatures over the years, however I have come to find that...

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
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    Hotel & Grounds (8)
    Room/Suite (6)
    View from Room (5)
    Bathroom (2)
    Nearby
    Nearby Restaurants
    Kaptans Restaurant
    52 reviews
    .32 km away
    Chamois Restaurant
    26 reviews
    .58 km away
    Signature Restaurant at Breathtakers Mount Buller
    25 reviews
    .35 km away
    Snow Pony
    59 reviews
    .69 km away
    Nearby Attractions
    Mt Buller
    344 reviews
    .45 km away
    Hunt Club Hotel
    40 reviews
    17.18 km away
    Hidden Trails by Horseback
    26 reviews
    26.14 km away
    Mansfield Zoo
    148 reviews
    28.43 km away
    Questions & Answers
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    Room Tips
    "Only tried the Bar/café so can't comment"
    Robert C, over a year agoRead review
    "Probably stay elsewhere!"
    CharlieD3000, over a year agoRead review
    "Good luck, requests don't appear to be observed or addressed"
    Felicity B, over a year agoRead review
    "Stay away from the reception and restaurant areas."
    Carolinahej, over a year agoRead review
    "Stay at another hotel."
    Jackson M, over a year agoRead review
    "Dont go to this hotel"
    Donna S, over a year agoRead review
    "Don't stay here"
    Bernard2009, over a year agoRead review
    "Excellent views and location for winter time"
    tunette, over a year agoRead review
    "Choose the Valley view rooms, for view, sun & less noise. Bourke St gets lots of noise from lifts &..."
    Jeisre, over a year agoRead review
    "don't stay on the Bourke st side or on level 5 as everyone going for ski hire walks thru there"
    Travelr111, over a year agoRead review
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