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Comfort Inn Bay of Isles

Traveller (48)
Room & Suite (30)
Pool & Beach (5)

About

Location
Cleanliness
Service
Value
The Comfort Inn Bay of Isles is one of the premier Esperance accommodation and function centres. The complex is situated on the Esplanade which is a short walk to the vibrant town centre and is the perfect base to explore this wonderful region
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Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
206Reviews
63Photos
0Q+A
43Room tips
Traveller rating
  • 40
  • 103
  • 51
  • 5
  • 7
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Popular mentions
Recently spent 3 nights here, excellent location. Across the road from the beach front, town's main street right behind the motel, friendly staff, easy check in/out. Quiet and comfortable. Just one negative point, bed was a little 'saggy', we kept falling into the middle of the
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Normally I don't write negative reviews like this one ….especially as the actual motel and facilities were excellent, prices were good and so close everything within walking distance. Across the road from the beach and park areas. But I agree with Marilyn L's review - no people
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Response from JeffD2843, General Manager at Comfort Inn Bay of Isles
Responded 1 week ago
Dear Verna, Thankyou for choosing to stay with us at The Comfort Inn,and on behalf of all of us here we apologise for your experience,this is of course is not our intention by any means. I have done some investigations into your complaints . Whilst we do advertise QANTAS Frequent Flyer Points,they can only be redeemed if you are a member of Choice Hotels. It is very unfortunate that you had unruly guests nearby,however its seems from your email that your husband was dialling Reception on the 100 number. There are three ways to contact management after hours,one is to phone the number in the Compendium or to dial 194 which is on the guide next to your phone or to ring the buzzer outside Reception, These will come straight through to Management who are available 24/7. Our receptionists are very busy in the Mornings dealing with checkouts,however she did take the time to go around to your side of the motel to investigate the noise. Again our sincerest apologies. Kind regards,
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Hotel has a good location, close to the shops wnere you can have breakfast and beaches in the city. Room is large and clean. It's a bit old but not a problem at all. I would return and definitely recommend.
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Stayed for 3 nights and scored beautiful weather in Esperance. Comfort Inn is very homely and the staff are lovely. We had the King Exec Room very comfortable bed and the room was spotless. Yes the property is older though very clean. Great big TV with very fast WIFI no
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I travelled to Esperance for business. I booked the accommodation through Webjet when I booked my flight.The flight arrives in Esperance at about 9.30am. After renting a car I went to the motel early just to check in. I realised I was too early for the room. In the reception
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Response from JeffD2843, General Manager at Comfort Inn Bay of Isles
Responded Jan. 18, 2019
Dear Marilyn, Thank you for your feedback. Firstly let me apologize for not meeting your expectations. Our staff are often complimented for their courteous and efficient service, however in this instance you comments are noted and will be enacted on. Regarding a refund, we note you booked through a third party, in this case Webjet. If you book and pay through a third party web site, you are subject to their booking terms and conditions and only they can give you a refund if eligible. We do advise that all guests should carefully read the terms and conditions of any rate being offered by online travel agents as their lowest rates seldom offer flexibility or cancellation or date changes. Booking direct in many cases is the best option for travellers as you often will find better rates anyway, and dealing direct with the property allows us some flexibility should you needs change. Kind regards, Jeff
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123456
"quietest rooms are located at the back of the motel"
"Ask for a room around the back, away from the street."
"We stayed in executive room for a bit more space."
"Do not bother booking the King with spa, poor value and a very tired room."
"Ask for a room away from the road"
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1234569
PRICE RANGE
US$98 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn esperance
LOCATION
AustraliaWestern AustraliaEsperance
NUMBER OF ROOMS
62
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