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Holiday Inn Express & Suites

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155 Partner Cir, Southern Pines, NC 28387-7043
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (22)
Room & Suite (19)
Dining (9)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 12 hotels in Southern Pines
Location
Cleanliness
Service
Value
The Holiday Inn Express & Suites Southern Pines, NC is located on 15/501 in Southern Pines. Enjoy the relaxing atmosphere we have to offer. We are close to the mountains & beaches of North Carolina with each approximately four hours from our front door. Located within the heart of golf country, we are within 15-miles of over 40-world class courses.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
182Reviews2Q+A31Room tips
Traveller rating
  • 97
  • 62
  • 11
  • 7
  • 5
Time of year
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Popular mentions
Richard Davis wrote a review Jul. 2020
Hiawatha, Kansas1 contribution1 helpful vote
It is your typical Holiday Inn Express. But I choose this location every time I am in the area because of the staff. Housekeeping is kind and friendly, they do a good job cleaning the room, and I feel comfortable leaving items out such as laptops, wallet, and spare change. You don’t get a bad vibe from any of them. The front desk staff are very friendly. They are the reason I keep returning.
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Date of stay: July 2020Trip type: Travelled on business
1 Helpful vote
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don b wrote a review Feb. 2020
dublin, va38 contributions17 helpful votes
golf getaway,, some of the nicest courses,, tobacco road and legacy, were out of the world,, tobacco road is my favorite.. played there about5 times... most rares courses,,, of all, sand every where,, very nice.
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Date of stay: March 2019
Value
Location
Service
Room Tip: all rooms are good,, stayed here 3 times
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Cherise O wrote a review Dec. 2019
7 contributions
+1
I am completely dissatisfied with this location in particular. My family was checked into our room for less than 5 minutes when we noticed a dark raised stain on the comforter of one of our double beds. Naturally, we checked the second bed and found a similar larger stain. To make matters worse there was also a dirt of some sort in the bathroom tub. Absolutely discussed by the room, I called to the front desk to advise of my findings and requested a room change hoping this was an isolated incident. The women at the front desk advised she would come up to take a look at the stains/ dirt. Once she arrived she looked at the stains on the bed and accused my family of putting the stains on the beds. She said it was chocolate and it was not there before we checked in. (I don’t understand how she came to that conclusion as it definitely did not look like chocolate.) As she proceeded to check the bathroom, I advised her my son was using bathroom. Completely ignoring me she proceeded to open the closed door and walked in on my son as he sat on the toilet. My confidence was low on the cleanliness of any room and I was completely offended by her accusation however, we were still willing to stay because we were tired and just traveled a distance. The lady stated she was going to go to the front desk and give me a call to advise of the swap. When she called she advised that she was only going to change the sheets as she was low on staff. She completely dismissed my complaint of the cleanliness of the bathroom. My husband and I made a decision to check out of the hotel and find somewhere else to stay. When I arrived to the front desk I advised her we were not going to stay and requested not to be charged. We hadn’t been in the hotel for 30 minutes at this point. She told me she was going to charge me a cancellation fee as we were canceling our reservation. After advising her of her poor customer service and lack of hospitality another gentleman came to the front desk and advised we would not be charged. I asked to speak to her manager to file a complaint and to my dismay she advised she was the manager. I have stayed at other Holiday Inn properties and had always received exceptional hospitality, excellent customer service, and most importantly a clean room. This experience will surely make me consider other options before booking again with this chain especially when visiting North Carolina.
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Date of stay: December 2019Trip type: Travelled with family
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Response from Shannann319, Guest Relations Manager at Holiday Inn Express & Suites
Responded Dec. 27, 2019
We do our very best to keep our rooms above average when it comes to our cleaning and we strive to always do our best with customer service. We understand that you decided to stay with us during renovations which can be a hard time for staff and guest. We do apologize for the miscommunication you received during your short time with us. We handled the situation based on our policy and knowledge of how sometimes things maybe overlooked or missed by the naked eye. We hope you understand.
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Keri M wrote a review Sep. 2019
9 contributions1 helpful vote
Our high school cross country team stayed here the night before a meet. We ordered food from the Olive Garden and took over their meeting room. When the woman at the front desk saw the amount of food we were bringing in, she immediately asked us if we wanted serving tables and set them up for us. She was great in helping us clean up and even posted a notice on the doors that the room was reserved. We were extremely grateful for her patience and welcoming smile.
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Date of stay: September 2019
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Rooms
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Response from Shannann319, Guest Relations Manager at Holiday Inn Express & Suites
Responded Dec. 27, 2019
We appreciate your feedback. We look forward to seeing you again.
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GDGandTBiggs wrote a review Sep. 2019
Clarksville, Tennessee589 contributions584 helpful votes
This was what you would expect from a brand new Holiday Inn. Large rooms, comfy beds, refrigerator, Keurig, etc. The complimentary breakfast wasn't bad, and most importantly, the price was right. I would recommend this hotel for anyone to stay in the area.
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Date of stay: September 2019
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PRICE RANGE
US$112 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel southern pines, holiday inn express and suites
LOCATION
United StatesNorth CarolinaSouthern Pines
NUMBER OF ROOMS
77
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Frequently Asked Questions about Holiday Inn Express & Suites
Which popular attractions are close to Holiday Inn Express & Suites?
Nearby attractions include Paragon Theatre (0.8 km), Play Escape (0.8 km), and Martin Park (0.7 km).
What are some of the property amenities at Holiday Inn Express & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites?
Conveniently located restaurants include The Full Moon Oyster Bar, Red Bowl Asian Bistro, and Bonefish Grill.
Are there opportunities to exercise at Holiday Inn Express & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites?
The staff speaks multiple languages, including English and Spanish.