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All reviewshi expressroom was cleangluten free optionsstrange odorpancake machineslept like a babypool area was cleanshort stayentire staydecent stayhotel roomsfree hot breakfastwould stay here againnext morningnice sizethe staff was friendly and helpfulnorth carolina
I just checked out of this hotel today and will be returning for business the next few weeks. This hotel stay was fantastic. The staff is superb. I was greeted as a spire member and they were so friendly. The rooms are large and most...More
Easy, laid back atmosphere. Fast check in/out. Clean, spacious rooms. Will definitely stay here again. Our only complaint was not the hotels fault, but the family above us with rowdy children running up and down their room until all hours.
The streets of Statesville are the most screwed up, I have ever seen. You see the Holiday Inn sign but getting to it isn't easy.
Picked this hotel since it has a "no pet" policy - I hate thinking that some animal slept in the...More
This chain asked me prior to checking in my preferences. I requested a high floor, and I was placed on the 2 floor of a 4 floor building. Don’t ask if your not going to meet the request! Also I was working off shifts, and...More
Thank Mags B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites StatesvilleResponded 24 November 2017
Hi Mags B,
I want to thank you for your continued patronage with IHG hotel brands and for taking the time to leave a feedback about your recent stay with us. Our goal is to ensure that all our clients leave satisfied and we try...More
The hotel was good enough. It wasn't all new and updated. The guest room hall on the 3rd floor had a strange odor. but once inside our room we didn't smell it. The breakfast area was clean and accommodating. The staff that handled breakfast were...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites StatesvilleResponded 8 November 2017
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More