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This Best Western is our stopping point on our trip to Pennsylvania. As usual the hotel was good and the staff very friendly. There were however, a few things that should have been done and weren't. First and foremost there was no safety mat in...More
The front desk personnel were outstanding and very helpful. Im used to hotels where the room doors are inside, however this Best Western had outside doors. Not that it made a difference, I still felt safe and secure. The breakfast was your typical motel continental...More
Thank Ranger53
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 24 January 2018
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. Reviews like yours encourage us to correct any issue if we have and push us to do more and go...More
Good hotel. We travel with 2 cats so we don't get the nicest rooms but this one was good. Everything had been updated fairly recently so it had a nice feel to it. The room was quiet even though the hotel seemed packed.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
While the photos don't seem to show it, the place has the feel of a "motor lodge" vs a hotel. While relatively clean, it certainly wasn't spotless - brown spots existed on the ceilings, the walls and bathroom shower. The beds were very basic, mattresses...More
Thank Josh G
Response from Stattesvilleinn, Front Office Manager at Best Western Statesville InnResponded 1 week ago
when you are away from home, you never know what kind of accommodations you will get unless if you book a no name hotel but if you book a brand name hotel that you know has a good reputation, you are always happy
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Stattesvilleinn | Property representative |
Dear Guest
We do have smoking and Non-Smoking Rooms available. If you contact me I will verify what room type you booked. When we run out of Non-Smoking room some guest booked a room with Non-Smoking preference and if we... More
Dear Guest
We do have smoking and Non-Smoking Rooms available. If you contact me I will verify what room type you booked. When we run out of Non-Smoking room some guest booked a room with Non-Smoking preference and if we have any cancellation we accommodate that.
So if you have booked Non-Smoking room you will get Non-Smoking Room it is definitely not preference only. Feel free to contact me on 704-881-0111 and I will be happy to verify your reservation.
Thanks
Bharat Desai
Response from Scrappydoo2014 | Reviewed this property |
There is a restaurant in the Ramada across the street. but if you go to Exit 50 which is not that far there are more choices. There was a listing of restaurants in the room folder and the lady at the front desc was more than... More
There is a restaurant in the Ramada across the street. but if you go to Exit 50 which is not that far there are more choices. There was a listing of restaurants in the room folder and the lady at the front desc was more than willing to help us out with information.
