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Candlewood Suites Wake Forest Raleigh Area Hotel

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Candlewood Suites Wake Forest Raleigh Area Hotel
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278 Reviews from our TripAdvisor Community

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Showing 276: English reviews
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los angeles, ca
Reviewed 1 week ago via mobile

I believe this is my 7th business trip to the area and this hotel. Can't say enough about the staff and accommodating requests. The great space for the business traveler. Large rooms, separate work area, full size refrigerator and the electric stove top. Easy walk to Target or drugstore. It's like home away from home.

Thank joyfule
cwswfteam, Guest Service Representative at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Dear Joyfule, Thank you so much for you honest and encouraging review. It is sincere reviews like this one that make our job so rewarding. Our staff will be thrilled to hear what you think about their guest service. We are so thankful that you continually choose us as your home away from home and that you have continually returned...

Charlotte, North Carolina
Reviewed 2 weeks ago

There was a mix up on the booking process. They had to find me a room and they made the calls and moved some stuff around to make me happy. I would go back to this hotel because of the service they provided.

Review collected in partnership with this hotel
Thank zerorez
cwswfteam, Guest Service Representative at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Dear Valued Guest, Thank you so much for taking the time out of your busy schedule to post an encouraging and helpful review for our staff. It is our goal to always go above and beyond for our guests and to ensure that the guest is well accommodated for during their stay. The team members who had helped you check...

Reviewed 4 weeks ago via mobile

I cannot begin to say what a great place this is. From the moment I made my reservation- until I checked out was amazing. I had to find somewhere to stay for me, my husband, my 3 boys and my dog... with an hours notice! We had to evacuate our home immediately and could not be back for days. ....

Thank Denise L
cwswfteam, GSR at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed your stay with us! We sincerely hope that you will come back to visit us again and we hope to continue to deliver a five star experience for all of our guests. Positive reviews like yours are what keeps our team going,...

Concord, North Carolina
Reviewed 14 January 2017

The Cleanest Suites Ever Stellar Award Winning Customer Service Simply Awesome presented by Lee Kerr, Front Office Manager, etc. Hotel Staff overall. He went above a beyond the call of duty to show me a room upfront and from there I made my decision to stay at this location. He was very Professional and stated you are going to Love...

Thank Ingrid N
cwswfteam, Guest Service Representative at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Dear Ms. Ingrid N, From the bottom of our hearts, thank you for having chosen Candlewood Suites and your home away from home stay. We are already looking forward to serving you well on your next visit. Thank you for your honest review. We are always encouraged by positive feedback especially regarding our customer service and professionalism. It is our...

Niskayuna, New York
Reviewed 11 January 2017

My wife and I had to book last minute due to inclement weather, and Candlewood Suites provided the best hotel experience yet in the Wake Forest area. I've stayed in several of the nearby hotels, but Candlewood's staff took extra care to make sure that my stay was comfortable and complete. They were always ready to help with a smile....

Thank bluespirit1993
Manassas, Virginia
Reviewed 6 January 2017

We stayed here recently while in town attending a funeral. Normally, we travel with our dog but their pet policies are a little much ($75/night per pet!, seriously?!). Thankfully, we had a pet sitter available. We arrived, checked in a little early. Front desk staff (Hope) was efficient, helpful and seemed genuinely interested in her job. The room itself was...

1Thank Suzanne H
IHGService, Guest Relations Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Hi Suzanne H, Thank you for taking a moment to tell us about your experience at our property. We rely on guest feedback as this will allow us to improve wherever possible. I appreciate the high rating you gave us in terms of location and service. On the other hand, I am sorry for not meeting your expectations when it...

Waynesville, North Carolina
Reviewed 19 December 2016

The staff could not have been nicer. Everything was super clean. The kitchen was very well stocked. The location is so convenient and remarkably quiet given the busy street and shopping area surrounding it. We only stayed 2 nights, but I think a longer stay would still have been very comfortable.

Thank Glenna Y
Reviewed 9 December 2016

Clean, large rooms. Great location for Wake Forest and area food and shopping. I had a miscommunication with the staff and they were quick to resolve the matter and made sure it was to my satisfaction. The room had a kitchenette with full fridge and microwave. Seem to be everything we needed for the 2 nights we stayed. Great price,...

Thank SCFishTravels
Reviewed 1 December 2016

I had family coming into town and they needed somewhere to stay so I was suggested this hotel. Can I just say, "what an awesome and amazing stay!" The staff was so friendly and so helpful to our every needs. My family is very picky and only like quality and that is what they received and left very satisfied. The...

Thank MarvellousMar
Reviewed 30 November 2016

This establishment needs a course in employee training and sanitation ASAP. Stayed here for a week, watching unskilled employees vanish nearly daily. Whenever i needed assistance it seemed every employee was "new" or "just started" which proved frustrating. on top of that, be careful of any food or beverage they sell at this establishment. i purchased expired milk and other...

2Thank KyleMillerlll
IHGService, Guest Relations Manager at Candlewood Suites Wake Forest Raleigh Area Hotel, responded to this review

Dear KyleMillerlll, Thank you for taking the time to put in your comments about the Candlewood Suites Wake Forest Raleigh Area, NC. I know it can be very frustrating to speak to someone who you expect to know the ins and outs of the establishment they are working for and not get any concrete answers, and for this to happen...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Discover all that the beautiful town of Wake Forest has to offer at the convenient, comfortable all new extended stay Candlewood Suites Wake Forest. You are at the heart of everything, shopping, dining, entertainment and the arts. Only a short drive from the capital city, Raleigh, N.C. and 25 miles from RDU Airport. You will spend less time in traffic and more time doing what you came to Wake Forest to do. We are strategically located off of HWY US 1 and HWY 98. Whether you are coming to Wake Forest for business or just for leisure, your room at the extended stay Candlewood Suites Wake Forest is your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as free high-speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. The best of Wake Forest is waiting for you at the Candlewood Suites Wake Forest. ... more   less 

Additional Information about Candlewood Suites Wake Forest Raleigh Area Hotel

Address: 12050 Retail Dr, Wake Forest, NC 27587-7353
Region: United States > North Carolina > Wake Forest
Price Range: $131 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Wake Forest Raleigh Area Hotel 2.5*
Number of rooms: 81
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Questions & Answers

Questions? Get answers from Candlewood Suites Wake Forest Raleigh Area Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Room no matter your location in this hotel”
 of 5 bubbles IngridN755, 14 Jan 2017 | Read review
“They allow pets as well, you can request pet rooms, smoking or non-smoking rooms. The staff are very helpful to meet all your needs.”
 of 5 bubbles tasparker123, 21 Oct 2016 | Read review
“We needed smoking and believe all smoking rooms were on the top floor.”
 of 5 bubbles aanitamiller, 1 Oct 2016 | Read review
“rooms facing the parking lot have a beautiful sunset view.”
 of 5 bubbles 697suec, 20 Sep 2016 | Read review
“Request some distance from children, unless you don't mind the occasional frolicker.”
 of 5 bubbles eamagine, 16 Aug 2016 | Read review
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