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Holiday Inn Express West Jefferson

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Holiday Inn Express West Jefferson
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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Clayton, North Carolina
Reviewed 22 October 2016 via mobile

Stayed here for the weekend. Rates were up because of leaf season but not outrageous . Desk staff and housekeeping were all very nice. Very good breakfast set up- pancakes , hot and cold cereal, bacon , pastries, yogurt, fruit, biscuits and gravy all good and well maintained . Room was very clean and bed was comfortable and lots of...

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Thank ce0128
Elyria, Ohio
Reviewed 17 October 2016

Clean room, excellent service from Mr. Steven Powell(General Manager). We came in from Elyria, Ohio for the App state vs Miami game after driving all night. The game was at noon so we didn't have much time to rest before heading to the stadium. Mr. Powell not only got us into a room early so we can rest a bit,...

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Thank canaan13
Reviewed 17 October 2016

The regular rate for this hotel is $184 for one night weekends. I find that to be on the high side for the area. This is the only name brand hotel in the area and talking to area people it is the best one. There is not a lot to do in the area.

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Thank Patrick P
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear Patrick P, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. This feedback will be...

Miami, Florida
Reviewed 9 October 2016 via mobile

The hotel room is clean and spacious with a small refrigerator that has no freezer, microwave and no kitchenette. The toilet is huge with a shower for me which I prefer. The breakfast today has a lot of choices though served in a smaller packed area for many visitors. The hotel is located atop a mountain and feels like your...

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Thank kudang
Vero Beach, Florida
Reviewed 17 September 2016

We booked this room online and received a confirmation for out 1 night stay this summer. When we arrived, the type of room was not available and it took them a while to figure out where they could put us. At first it looked like they had no room for us but as the attendant saw my frustration level growing,...

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Thank Malcolm A
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear Malcolm A, Thank you for your feedback regarding your stay at Holiday Inn Expresss West Jefferson, NC. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding customer service and breakfast experience. We will address these concerns....

Reviewed 11 September 2016 via mobile

Great location to home base your visit to Ashe County or Grayson Highland State Park in VA. Hotel was a fairly new Hampton Inn that HI Express took over a few years ago. Nice updates to the common areas to make it look similar to other new HI Express hotels. Left before breakfast but have heard it is nice. Recommendation...

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Thank Randall G
Reidsville, North Carolina
Reviewed 30 August 2016

This facility is perfectly situated for visits to Ashe County. The room was clean and adequate and was outfitted with a microwave, refrigerator and coffee maker. Bathroom was clean with ample supplies and towels. There is an excellent view from the front of the hotel of the mountains and surrounding area. I sat out there on the benches during the...

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Thank wargoddess1954
Toronto, Canada
Reviewed 26 August 2016 via mobile

It was mostly a very pleasant 4 night stay, as it usually is when I stay there. I was in disbelief however when on the 3rd morning of this recent stay , the lights were turned off on me while I was putting gravy on my plate. Quiet rude. They might as well have told me to get out. In...

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Thank TDay63
IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear Tina D, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you found our rooms clean and comfortable. On the other hand, I am sorry for the inconvenience the service you received from our staff may have caused and are relieved to know that...

Shelton, Connecticut
Reviewed 16 August 2016

We stopped in West Jefferson on our way home along the Blue Ridge Parkway. We had traveled all day and just needed a room to stay for the night. I found this Holiday Inn Express on my app and my husband and I stopped in to see if they had any rooms. We were in luck. There were only a...

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Thank BSalbright
Reviewed 5 August 2016 via mobile

The place always looks new and clean. Used to stay here when it was a Hampton Inn but then it went independent so I quit staying here. Glad to see it is back with a company that gives points. The staff is super friendly and very willing and quick to help. Breakfast was fresh and good morning. No more bagged...

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Thank Mickey B

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Price Range: $154 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Jefferson staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express West Jefferson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are toward the front of hotel.”
travelmansam, 21 Nov 2016 | Read review
“Stay on the third floor.”
canaan13, 17 Oct 2016 | Read review
“Rooms along the front have a great view.”
wargoddess1954, 30 Aug 2016 | Read review
“Sits on top of a hill with great views from rooms facing the front.”
francistdf, 27 Jul 2016 | Read review
“Room facing the front of the hotel has excellent view of Mt Jefferson.”
tmp21635, 29 Jun 2016 | Read review
5 of 5