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Hotel Ballast Wilmington, Tapestry Collection by Hilton

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Traveller (26)
Room & Suite (53)
Dining (10)
Ratings and reviews
  • Excellent57%
  • Very good19%
  • Average13%
  • Poor4%
  • Terrible7%
Travellers talk about
“ruth chris”(5 reviews)
“city view”(2 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Located on the Cape Fear River, our downtown NC hotel is minutes from water tours, shopping, dining and historic sights. Guests benefit from our free shuttle to and from Wilmington International Airport (ILM), just seven miles from the hotel. Each room offers free Wi-Fi, water views...
Offers from Hotel Ballast Wilmington, Tapestry Collection by Hilton
Special Offer: Double Points, Every Stay
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Location and contact
301 N Water St, Wilmington, NC 28401-3934
Hotel website
5.7 km to New Hanover County Airport
96 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)
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118 results
Traveller rating
65
23
16
5
9
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Time of year
LanguageEnglish
65
23
16
5
9
Show reviews that mention
All reviewsruth chriscity viewbeautiful renovationfabulous hotelhilton familyvalet servicethe river walkhave stayed here many timesthe uss north carolinagreat view of the riverwater frontthe cape fear riverstayed here for one nightwithin walking distancewonderful staythis past weekendroom was clean
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1 - 5 of 118 reviews
Reviewed 2 days ago via mobile

We picked this hotel because of the location in the historic district and on the river. When we got to our room we weren’t expecting such a great view. The battle ship USS North Carolina was docked right outside our window. The room is comfortable...More

1  Thank amywalker175
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 2 days ago

Amy, thank you for choosing Hotel Ballast! It's wonderful to read that you loved our comfortable rooms with the beautiful river views. However, we apologize for the noise issues you experienced. Our front desk is staffed 24 hours a day, so we would have been...More

Hotel's Favourite
Reviewed May 18, 2018 via mobile

Had a great stay- the breakfast buffet was awesome. Service was top notch , food was great and the two ladies ruthie and abbey were very welcoming and went out of their way to make sure I had everything that I neededMore

2  Thank whinton1976
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded May 18, 2018

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that Ruthie and Abbey exceeded your expectations. We look...More

Reviewed 3 days ago

Pros: River view of the room was amazing. Can walk anywhere in downtown. Cons: Hotel staff wasn't that knowledgeable. Have to pay for parking. Most of the time I had to valet park. Shower temperature was either scolding hot or ice cold. Room service never...More

Review collected in partnership with Tapestry Collection by Hilton
Thank jrdnprnll
Response from 00gc, Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 2 days ago

Hello jrdnprnll: We want to thank you for your recent stay and for taking the time to post your review. We apologize for difficulties you experienced while you were our guest and that you feel you did not receive value for your stay. This is...More

Reviewed 4 days ago

It was a great trip I went there for my birthday had a fantastic time enjoyed myself so much the scenery was off the chain I really had a great time much respect to the place if you got rid of the parking fee would...More

Review collected in partnership with Tapestry Collection by Hilton
1  Thank coolrunningman61
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 4 days ago

Thank you for choosing the Hotel Ballast for your birthday celebration. It is a pleasure to learn you had a wonderful experience and that we exceeded all your expectations. Thanks again for allowing us to be of service, and we look forward to your next...More

Reviewed 5 days ago via mobile

Nice bar. Great food. Not typical hotel bar fare. Brooke made my night. It’s rare you find someone who truly conveys to their customers “welcome”. She’s great fun to talk with. A stop at her bar is a must if you stay at the Ballast....More

3  Thank Sean D
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 4 days ago

Sean, thank you for the wonderful review. It's always a treat hearing how much our guests enjoyed the services of our staff. We will definitely pass these comments to Brooke along with our entire team, as she and all the others will be glad to...More

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About
Description
Located on the Cape Fear River, our downtown NC hotel is minutes from water tours, shopping, dining and historic sights. Guests benefit from our free shuttle to and from Wilmington International Airport (ILM), ...More just seven miles from the hotel. Each room offers free Wi-Fi, water views, workstation with ergonomic chair, and HDTV. Other hotel amenities include 24-hour fitness center, outdoor seasonal swimming pool, room service and library. Choose from three onsite dining options. Board & Barrel Coastal Kitchen offers Southern cuisine, indoor/outdoor dining and live weekend entertainment. Ruth’s Chris Steakhouse serves the best steaks in town, or have a locally roasted coffee at Buffalo Bayou. Our onsite convenience store is stocked with snacks and sundries. From small meetings to extravagant waterfront weddings, our expert team coordinate your day with detailed perfection. Enhanced with 17 meeting rooms, AV technology, catering options and space for 800 guests. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (26)
Room & Suite (53)
Dining (10)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Elizabeth H
May 11, 2018|
AnswerShow all 4 answers
Response from Peter B | Reviewed this property |
self park also. valet is good . quick retrieval.
1
Vote
Gabriela A
May 6, 2018|
AnswerShow all 3 answers
Response from Robert B | Reviewed this property |
No Sofa. Perhaps in the Suites?
1
Vote
Sean L
April 3, 2018|
AnswerShow all 12 answers
Response from Djrrossi | Reviewed this property |
I have had them in the room at times. Just ask in advance.
1
Vote
Room Tips
"Riverside as high as you can get."
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"Riverview on the Northside of the hotel is awesome!"
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"Ask for river view while construction is going on across the street. Rooms on that side must be quieter."
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"Ask for waterfront room for a view of the river."
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