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Hotel Ballast Wilmington, Tapestry Collection by Hilton

Overview
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301 N Water St, Wilmington, NC 28401-3934 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Hotel Ballast Wilmington, Tapestry Collection by Hilton
Special Offer:Double Points, Every Stay
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (210)
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208 results
Traveller rating
120
38
27
11
12
Traveller type
Time of year
LanguageEnglish
120
38
27
11
12
Show reviews that mention
All reviews ruth chris great location river view beautiful hotel hilton riverside the cape fear river self parking valet service cotton exchange stayed here for one night pool area the uss north carolina front desk staff this past weekend within walking distance breakfast buffet nice pool
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1 - 5 of 208 reviews
Reviewed 1 week ago

The hotel is in a great location for the Riverwalk and other parts of downtown Wilmington. Nice views. Room was nicely appointed. It is also close to the airport, which was convenient for us. We didn't dine there.

Date of stay: July 2018
Thank Kelly M
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 1 week ago

Kelly, thank you for the generous review of the Hotel Ballast Wilmington. We are glad you had a comfortable stay and that you loved our ideal location. It was a pleasure hosting you, and we look forward to your next visit. Thank you, General Manager

Hotel's Favourite
Reviewed 3 weeks ago

We returned to Ballast (Hilton family) after missing Thanksgiving Dinner for five years, and It was absolutely one of the best Dinners we have ever experienced. Seating was prompt and the layout was perfect. The Buffet was AWESOME, under the care and preparation of Chef's...More

Date of stay: November 2018
Thank flashbang93
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 3 weeks ago

Welcome back, and thank you for the glowing review of the Hotel Ballast Wilmington! We take great pride in providing excellent service to our guests and your comments assure us that we are on the right track. We are delighted to know you loved everything...More

Reviewed 2 weeks ago

This hotel is right on the waterfront, which is about the best thing I can say about it. However, being on the waterfront is also a problem. We had to check out early and move because the parking lot and street in front of the...More

Review collected in partnership with Tapestry Collection by Hilton
Date of stay: November 2018
Thank jsmuve77
Response from 00gc, Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 2 weeks ago

Hello jsmuve77: We appreciate you visiting with us, and apologize for your troubles. Please know that you comments regarding the hotel condition will be used as plan for future improvements. I hope you will give us another opportunity to regain your trust. Sincerely, Daniel Perkins...More

Reviewed 2 weeks ago via mobile

Stayed for a few days and would like to share a few observations. Pros: Hotel is in a great area with Riverwalk in back and cotton exchange across the street. Staff was courteous and helpful. Cons: Furniture looked like it hadn't been dusted in months....More

Date of stay: November 2018
1  Thank 257ronniew
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 2 weeks ago

Hello Ronnie W: We appreciate your loyalty to our hotels, and we apologize for our property not meeting your expectations. We are known for our attention to detail and great service, and I am disappointed this was not your experience. Please know that your comments...More

Reviewed 4 weeks ago

We were part of a wedding party which rented out approximately 30 rooms. Check-in was great and the front desk staff were amazing...thats where it ends. After the wedding ceremony, the members staying at the hotel went to the downstairs bar at 8:30pm before going...More

Date of stay: November 2018
Thank Tour39397698968
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 4 weeks ago

Hello Tour39397698968: We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for this unfortunate incident and the lack of attentive service. Your feedback will be shared with our team to prevent such issues from happening again...More

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About
Description
Located on the Cape Fear River, our downtown NC hotel is minutes from water tours, shopping, dining and historic sights. Guests benefit from our free shuttle to and from Wilmington International Airport (ILM), More just seven miles from the hotel. Each room offers free Wi-Fi, water views, workstation with ergonomic chair, and HDTV. Other hotel amenities include 24-hour fitness center, outdoor seasonal swimming pool, room service and library. Choose from three onsite dining options. Board & Barrel Coastal Kitchen offers Southern cuisine, indoor/outdoor dining and live weekend entertainment. Ruth’s Chris Steakhouse serves the best steaks in town, or have a locally roasted coffee at Buffalo Bayou. Our onsite convenience store is stocked with snacks and sundries. From small meetings to extravagant waterfront weddings, our expert team coordinate your day with detailed perfection. Enhanced with 17 meeting rooms, AV technology, catering options and space for 800 guests. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
274
Price range
US$137 - US$282 (Based on Average Rates for a Standard Room)
Formerly known as
Hilton Wilmington Riverside
Also Known As
Hilton Wilmington Riverside Hotel Wilmington
,
Wilmington Hilton
Location
United States > North Carolina > North Carolina Coast > Wilmington
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
274
Price range
US$137 - US$282 (Based on Average Rates for a Standard Room)
Formerly known as
Hilton Wilmington Riverside
Also Known As
Hilton Wilmington Riverside Hotel Wilmington
,
Wilmington Hilton
Location
United States > North Carolina > North Carolina Coast > Wilmington
Photos
Traveller (59)
Room & Suite (66)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
SweetOviedoHwy
October 11, 2018|
AnswerShow all 9 answers
Response from cbroo | Reviewed this property |
Yes, there is. It is downstairs from the lobby and I hope it is operational despite Hurricane Florence.
0
Votes
elizabethh748
May 11, 2018|
AnswerShow all 4 answers
Response from 65_PB | Reviewed this property |
self park also. valet is good . quick retrieval.
1
Vote
gabrielatravelfun
May 6, 2018|
AnswerShow all 3 answers
Response from Robert B | Reviewed this property |
No Sofa. Perhaps in the Suites?
1
Vote
Room Tips
"River View is best"
flashbang93
3 weeks ago
Read review
"Riverview rooms available"
lac127
Nov. 3, 2018
Read review
"get a riverfront view - worth the additional cost"
SusanHinCaryNC
Sep. 22, 2018
Read review
"River view"
marktrussell
Sep. 9, 2018
Read review
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