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BEST WESTERN PLUS Coastline Inn

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600 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Jacksonville, North Carolina
Reviewed 4 days ago NEW

Hotel was great location to downtown. Staff very friendly and helpful. Hotel needs updating in rooms. Shower head in our double bed room came out of the ceiling but the shower stall was open. Made for a cold shower feel when you got out. Really needs a new paint job in the rooms.

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Helpful?
Thank 816kellia
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your comments on the hotel and the staff. We are always working in the guest rooms and I am sorry if your room had some paint touch up issues. We are looking to renovate the property with in the next year and all rooms with be updated with new paint. I do hope you will come back...

Reviewed 1 week ago via mobile

Staff was very nice and helpful. The rooms are dated and are in need of repairs. Can only give a 3 rating because of this. It was nothing big, but just several small items in the room like the front cover of the heater/aircondition unit was just hanging and could not be put back in place. Stains on fresh sheets...

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Helpful?
Thank Frank G
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We appreciate your comments and I will be checking in to each issue you commented on during your recent stay. My staff takes great pride in their work and I'm sure the issues were an oversight and we will address immediately. We have new ownership and we are very excited about the prospects of a renovation within the coming year...

Los Angeles
Reviewed 1 week ago

Perhaps it's just one person who is heavy-handed, but all the rooms on the first floor were doused in bleach. Lucky for us the front desk guy was very understanding and patient. We found a room on floor 2 that smelled normal, but the fact that windows don't open is a huge downer. The rooms are small, but the view...

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Helpful?
Thank 5StarBohemian
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your comments and I am sorry about the issue you incurred with the smell of bleach. We do use tilex to clean our showers but in most instances the smell dissipates and guest are not normally affected. I will share your comments with the housekeeping staff and work on ways to eliminate the strong odor. We greatly...

Reviewed 3 weeks ago via mobile

We love this little understated hotel on the river. Clean, pretty rooms, great view. Good breakfast too. Bring your own cocktails and appetizers out onto the 2nd story river dock and watch the boats, or purchase drinks from the fridge in the lobby. Walk the full riverwalk to great dinner, drink and breakfast spots. Walk to great shopping. Get out...

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Helpful?
Thank BBoldtraveler
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments. We greatly appreciate your business and we look forward to your next visit

Chesapeake, Virginia
Reviewed 3 weeks ago

We came to the Best Western Plus Coastline Inn for our honeymoon on October 30th for 4 nights. The guy who checked us in, Josh, was absolutely phenomenal!!! He was beyond accommodating, and extremely professional. In fact, all of the staff were warm, welcoming, and knowledgeable. The location is at the beginning of the River Walk, so you are in...

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Helpful?
1Thank Drea L S
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you so much for the great comments on Josh, the staff and the hotel. We are so excited you spent your honeymoon with us! WE greatly appreciate your business and we hope you will come back and spend many more Anniversaries with us!

Glassboro, New Jersey
Reviewed 25 October 2016

We were in Wilmington for Ironman North Carolina. We booked our accomodations very very early - FEBRUARY for an October event. We planned to stay in town for three nights, but we could only get two nights - Friday and Saturday - at the other hotel. Best Western interestingly was very close, was less expensive, and had... only Thursday available....

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Helpful?
Thank Anthony T
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your nice comments and I am sorry we were unable to accommodate for your entire. With the race turning into an Ironman Competition, we sold out within a few weeks of the announcement. If you are planning on competing next year, give us a call sooner. We do appreciate your business and we hope to see you...

High Point, United States
Reviewed 19 October 2016

Things went smoothly even with pending crest of Cape Fear River impact following Hurricane Matthew. All staff encountered were professional and courteous during the entire stay. I always enjoy my stay at this Best Western and the price per night was reasonable

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Helpful?
Thank David S
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the nice comments on the hotel and the staff. I've been in downtown Wilmington for over 30 years and never have I seen the river over flowing like it has done with the remnants of Hurricane Matthew and we are so thankful we were not affected by the flooding unlike some of our neighbors. We appreciate your...

Cameron, United States
Reviewed 16 October 2016

staff was excellent, very enjoyable stay. I forgot a shirt when I checked out and the staff called me and left a message. When I got home they had my shirt. They offered to mail it to my residence for me. I have only good things to say about my entire stay.

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Helpful?
Thank Randal P
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your nice comments on the staff. We do try to stay on top of any items left behind by our guest and I am so happy we had your shirt. We look forward to your next visit and thanks for choosing our hotel.

Kiowa, Colorado
Reviewed 14 October 2016

Good location, excellent staff, but outdated hotel. Definitely overpriced. Competitors hotel was only $24 more a night and it was way nicer. I would definitely not choose to stay at this hotel again, and after 2 bad experiences this year I will not choose Best Western ever again.

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Helpful?
Thank kmbreakall
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

Thank you for the comments on the staff. I am sorry if we did not meet your expectations during your recent stay. We take great pride in our product and within the next year we will be renovating different areas of the hotel with the project being completed by mid 2018. We hope you will visit with us again and...

Florida
Reviewed 12 October 2016

This hotel is right on the river and there is a walk outside that takes you all along the river through the downtown district. Every room faces the river and it is literally steps away from the visitors' center which you should definitely visit. They had so many helpful ideas about what to do and where to eat. The hotel...

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Helpful?
Thank SuzeQFlorida
jackieblake, General Manager at BEST WESTERN PLUS Coastline Inn, responded to this review

We greatly appreciate your nice comments on the staff and the hotel. We greatly appreciate your business and we hope you will visit with us again when in Wilmington

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Coastline Inn

Address: 503 Nutt St, Wilmington, NC 28401-3339
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $154 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Coastline Inn 2.5*
Number of rooms: 53
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Also Known As:
Best Western Coastline Hotel Wilmington
Best Western Coastline Inn Wilmington Nc
Best Western Wilmington
Wilmington Best Western
Hotel Style:
#8 Business Hotel in Wilmington
#10 Family Hotel in Wilmington
#10 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Coastline Inn staff and other travellers.
2 questions
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Naperville, Illinois
9 months ago
East Bend
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Coastline Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the river!”
 of 5 bubbles dreals, 14 Nov 2016 | Read review
“The rooms overlook the river, so the higher up, the better the view.”
 of 5 bubbles SuzeQFlorida, 12 Oct 2016 | Read review
“Fourth floor room had river view but no outside area.”
 of 5 bubbles dee635, 22 Sep 2016 | Read review
“All Rooms Have Water Views!”
 of 5 bubbles TheHoff83, 13 Sep 2016 | Read review
“Choose the Tower Room!”
  • View of USS North Carolina from upstairs loft (Tower Room)
  • View of river from upstairs loft (Tower Room)
  • View of river from upstairs loft (Tower Room)
  • Coast Guard cutter leaving port (view from upstairs loft in Tower Room)
  • Coast Guard cutter leaving port (view from upstairs loft in Tower Room)
  • Very spacious bathroom with walk-in shower (Tower Room)
  • Very spacious bathroom (Tower Room)
  • Stairway leading from front door to living space (Tower Room)
 of 5 bubbles RahnC, 17 Aug 2016 | Read review
5 of 5
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