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Traveller (189)
Room & Suite (195)
Dining (24)
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About

#11 of 48 hotels in Wilmington
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Coastline Inn you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Coastline Inn will stand out among other hotels in Wilmington,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Coastline Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Breakfast buffet
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Great View
Harbour View
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
4.5
4.5 of 5 bubbles934 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At the Best Western Plus Coastline Inn, the staff have earned accolades from many guests for their exceptional service, enhancing the overall stay experience. While visitors relish the picturesque river views from their rooms, there is a general consensus that the rooms could use a refresh. The hotel's cleanliness often receives high marks, contributing to a pleasant atmosphere. Its prime location by the riverwalk makes it a hit for those looking to explore downtown Wilmington. Despite the perks, additional fees for parking and pets have left some guests feeling that the value could be improved.
Location
Convenient
Atmosphere
Scenic
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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DBK26 wrote a review Nov 2023
Cleveland, Ohio84 contributions16 helpful votes
Great location. Room was comfortable with an amazing view of the river. Problem was that the hotel (actually motel) was extremely dated and in need of an update. Room was not all that clean. Staff was nice and accommodating.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nina Cabacar V wrote a review Apr 2023
4 contributions
Hotel's Favourite
@BW N Myrtle Bch SC coming home thru Wilmington NC; wanted to see famous Riverwalk! OMG! Azalea Festival going on. Ended up staying in NC longer than in SC! Roz was GREAT! Beautiful hotel! GREAT time!
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Review collected in partnership with Best Western
Date of stay: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nayspay wrote a review Nov 2023
Mount Airy, North Carolina7 contributions3 helpful votes
The front desk ladies and gentlemen were all very friendly, and ready to help you in any way they possibly could. We took an 18 month old puppy so we had a room on the first floor, and it was very clean, beds slept good, air and heat worked great. Breakfast both days was excellent, and the lady taking care of the breakfast bar kept it stocked continually. She also was very nice and we enjoyed talking to her. Coffee was perfect for the chilly morning air, and tasted delicous. This motel is also right in front of the River Walk, and the views are beautiful, and is a very short walk from downtown Wilmington. They also have a small dog park for your dogs to play in, which was very nice. I would definitely go back and highly recommend this motel to anyone, whether you have a dog, or not. I can't say enough good things concerning the staff and our stay at this Best Western.
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Date of stay: November 2023
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Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Billk wrote a review Oct 2023
Charleston, South Carolina19 contributions5 helpful votes
We have stayed here twice, once for a concert and the location is great. However, if you don’t like the sound of barking dogs all night stay away from here. If you can’t keep your dogs quiet , please don’t bring them to hotels. It was so bad we canceled second day and moved to Embassy Suites.
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Date of stay: September 2023Trip type: Travelled with family
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Laura M wrote a review Sep 2023
Woodberry Forest, Virginia4 contributions
My husband and I had stayed here some years past, and were pleased. We didnt check reviews when planning this stay. The pros are the employees, very friendly and helpful. No carpet in room was a plus, they put out a nice breakfast, and the location is convenient to the river walk. Nice view of the water from our room. However, the room is sadly in need of an update. We were in room 201. The walls and trim are badly scuffed, the frame around the bathroom mirror was chipped and scraped. The room was just not what we expected. It looked dismal, at best. There was sand and grit in the shower, not even a soap dish in the bathroom, so that we had to try to pull up a block of wet sloppy soap to wash our hands each time. Not a nice place to relax on vacation. The doors to the stairwells were propped open with rocks, maybe so the employees could get out to smoke. The elevator was down one day for a while. The one ice machine did not function, and when my husband inquired at the desk, he was told to take the ice bucket to a hotel across the street, as the ice machine has been down "for a while ". He was told at the desk that the room had been recently updated. Cant imagine what it used to look like. Certainly not up to Best Westerns standards, and absolutely not a plus hotel.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Katherine smith, Guest Services / Front Office at Best Western Plus Coastline Inn
Responded Sep 22, 2023
I am very sorry your stay was unpleasant. This is not our standards at all. It was an unfortunate day where the ice machine did not work, and the elevator was down for about an hour, while the technician did routine maintenance Someone plugged the drain in the ice machine causing it to malfunction. Our staff should had offered to get your ice. I apologize and will address this. Our rooms will be getting a facelift during our off season. I hope you will give us another chance. I would be happy to offer you a discount if you decide to come back. Please do nor hesitate to call me if you have any other concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AryneP wrote a review Aug 2023
St. George Island, Florida35 contributions11 helpful votes
Clean, comfortable room with fabulous view of the River. Complimentary breakfast was good but there aren’t many restaurants for dinner within walking distance. If I am in this area in the future I would definitely stay at this hotel again. Parking is limited and if you’re lucky enough to get a spot in front of the hotel there is a charge. Otherwise there is a public parking garage next door.
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Review collected in partnership with Best Western
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Katherine Smith, Guest Services / Front Office at Best Western Plus Coastline Inn
Responded Sep 13, 2023
Thank you! We hope you will visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angelia W wrote a review Aug 2023
Greenwood, South Carolina21 contributions5 helpful votes
Over all a nice place to stay. The hotel was on the Riverwalk and all of the room have a great view of the river. You can walk down town if you want to, I recommend you walk to the main park of downtown because parking was a problem and expensive, side note. The beds are full size but comfortable, two adults would have a hard time sleeping in those beds unless you like sleeping very close together. The breakfast was good, its a full breakfast, eggs bacon or sausage potatoes etc… It’s a older hotel but looked as if it had some updates. I would recommend it.
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Date of stay: July 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Katherine smith, Guest Services / Front Office at Best Western Plus Coastline Inn
Responded Sep 15, 2023
Thank you! We hope you will visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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household61974 wrote a review Aug 2023
Fairfax, VA25 contributions3 helpful votes
Very friendly staff - all from front door clerks to housekeeping. A few items could use some attention (grout on bathroom floor is black versus off-white, slow drain in shower, and cold water in sink was a trickle) but all considered it’s a well-kept property. Good grassy areas to take dog to do their thing, including small fenced dog area that’s well maintained. Things to note: Pier that extends from 2nd floor is closed (needs repairs?) Expect approx $10/day in taxes. $30 per day charge for dog. Parking is $13/day.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Katherine Smith, Guest Services / Front Office at Best Western Plus Coastline Inn
Responded Sep 13, 2023
Thank you for your review. We hope you will visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shannon J wrote a review Jul 2023
1 contribution
They charge $13/day for parking and it isn't disclosed while making a reservation. Also, my room had a shower and toilet full of mold. If I had an allergy, I wouldn't have been able to stay. Staff was really nice.
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Review collected in partnership with Best Western
Date of stay: June 2023
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jackie Blake, General Manager at Best Western Plus Coastline Inn
Responded Jul 6, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9107632800.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MisEdith wrote a review Jul 2023
1 contribution
We have stayed at the Best Western Plus Coastline Inn before but it has been several years since our last stay. We enjoyed the location - close to downtown, on the riverfront with easy walking to nearby shops and restaurants. A lot has changed since the last visit. This hotel is showing its age: 1. Peeling paint in the bathroom. 2. The DOWN button to call for the elevator on the 3rd floor does NOT work - you have to press the UP button to summon the elevator. We reported this but no one fixed it. 3. The private dock that can be accessed from the 2nd floor is moldy and rotting so it is blocked off from guests for safety reasons. That is all well and good but this was one of our favorite things about this hotel from previous stays. 4. Instead of doing maintenance about the above items, there was loud fat woman and her crew who scarfed down lots of food at breakfast that were replacing the working 38 inch t.v.s with new 55 inch t.v.s. 55 inches is just about too big for those rooms which are not very big to begin with. With a new Embassy Suites and a new Aloft hotel right beside this one, they had better watch out. Folks will be staying there – us included – instead of at the Best Western Plus Coastline.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$175 - C$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western coastline hotel wilmington, best western coastline inn wilmington nc, best western wilmington, wilmington best western
LOCATION
United StatesNorth CarolinaNorth Carolina CoastWilmington
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Coastline Inn - UPDATED Prices, Reviews & Photos (Wilmington, NC) - Hotel - Tripadvisor

Frequently Asked Questions about Best Western Plus Coastline Inn
Which popular attractions are close to Best Western Plus Coastline Inn?
Nearby attractions include Riverwalk (0.3 km), Wilmington Railroad Museum (0.1 km), and The Cotton Exchange (0.3 km).
What are some of the property amenities at Best Western Plus Coastline Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Coastline Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Coastline Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Coastline Inn?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Plus Coastline Inn?
Conveniently located restaurants include The Basics, Paddy's Hollow Restaurant and Pub, and The German Cafe.
Are there opportunities to exercise at Best Western Plus Coastline Inn?
Yes, guests have access to a fitness centre during their stay.
Is Best Western Plus Coastline Inn located near the city centre?
Yes, it is 1.0 km away from the centre of Wilmington.
Are pets allowed at Best Western Plus Coastline Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Plus Coastline Inn?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Best Western Plus Coastline Inn?
Many travellers enjoy visiting Bellamy Mansion (1.0 km), Thalian Hall Center for the Performing Arts (0.8 km), and Zebulon Latimer House (1.1 km).