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Comfort Suites

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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Raleigh, North Carolina, United States
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

We spent the weekend at the Comfort Suites with our soccer team for a tournament. When I got there, they had no confirmation for me, as I had made the reservation through credit card points, and apparently my reservation didn't go through (not the hotel's fault). They immediately got me a room, and honored the block registration rate. Our room... More 

Helpful?
Thank Julie L
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Dear Julie L, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

Charlotte, North Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

We got a king suite in the all non-smoking motel. The room was very nice, the staff very helpful. The motel has a nice complementary breakfast with coffee, juices, make your own waffles, fresh fruit, a variety of dry cereals and breads. There is also an exercise room and outdoor pool.

Helpful?
Thank Joe H
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and... More 

Pembroke, Canada
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2016

This was our second stay here, and we may have had higher expectations than we should have. Lacora was a real gem, and she always greeted us with all big smile- The rest of the staff would barely acknowledge us. The safe in our room was locked, and we had to have someone open it for us. Our room had... More 

Helpful?
Thank K J
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Dear K J, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are glad that you found the majority of your experience to be satisfactory. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2016 via mobile

From the cost of the room to the non-smoking room that reeked of cigarettes, I was very disappointed. The room was like walking into a furnace as no one had turned on the air and they curtains were open to let the sun in. We went out to dinner with friends and when we returned was when I noticed the... More 

Helpful?
1 Thank San1dy2
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

San, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Thank you for your feedback and know we use every review to address the issues so we my improve upon every guests stay. Thank you for acknowledging the efforts of our staff. Please come... More 

Pennsylvania
Level Contributor
488 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 10 August 2016

The staff was all really friendly, there was one lady in the breakfast area the last day that we didnt think was to friendly. WE checked in and had a little bit of trouble the following days but not because of the hotel and they figured it out and took care of it. The room was nice and had a... More 

Helpful?
Thank h0ckeygirl36
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your compliments to our staff, hospitality and breakfast layout. I’m especially glad that you enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. It is wonderful to hear of the great impression we made with our amenities and services. We're glad you had a great time with us and we look... More 

Durham, North Carolina
1 review
Reviewed 1 August 2016 via mobile

The air condition didn't work in our room and the hotel was full. All the support staff was gone. The night manager Jacqueline Rogers went above and beyond providing excellent customer service. She tried giving us a portable air conditioner and fans to no avail. Late that night she gave us the first cancellation and after making sure the air... More 

Helpful?
Thank NitaAiken
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We... More 

1 review
Reviewed 1 August 2016 via mobile

We stayed at the Willmngton location at 4721 Market st. Jacquline Rogers was the night manager who really took good care of us when we had problems with our room. She went out of her way to make sure our stay was enjoyable. It is nice to get good customer service these days.

Helpful?
Thank Sonny B
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We will share your comments to Ms. Jacquline and we look forward to your next visit. More 

Winston Salem, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2016 via mobile

My family and I stayed here from Thursday to Sunday. We had a suite with 2 double beds and a double sleeper sofa. It was a little tight for 5 people, but it worked for what we needed. We had a small fridge that kept everything nice and cold. The room looked nice and smelled clean. The staff was friendly... More 

Helpful?
2 Thank la71011
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I am terribly sorry to hear regarding with the towels, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still... More 

Byron, Georgia
1 review
Reviewed 16 July 2016

I stayed the weekend in this hotel and loved it! The rooms are clean and spacious. We were only 5 minutes from downtown and we at at Elijahs, which I would recommend to everyone with a seafood craving. The staff were so kind and helpful with giving us directions as we are not from Wilmington.

Helpful?
Thank hillary007
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back... More 

Johnstown, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016

Stayed here one night as a stopover on our way to Charleston, SC. Our room was spacious, clean and comfortable. The gal who checked us in was friendly, efficient and helpful. Didn't have breakfast here, as we wanted to eat down by the beach, but it smelled awfully good as we walked down though the lobby. Super location just about... More 

Helpful?
1 Thank Picker413
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing your 5 star rating! I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our... More 

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Traveling to the Wilmington area will be made more convenient by making the Comfort Suites hotel your home away from home. The employees of this wonderful North Carolina property look forward to serving you during your stay. Guests will enjoy full-service amenities at this all-suite property, such as free local calls, free USA Today, free coffee and tea, and a free full hot breakfast bar, which includes sausage, eggs, grits, Belgian waffles, hot and cold cereals, pastries, fresh fruit and much more! ... more   less 

Additional Information about Comfort Suites

Address: 4721 Market St, Wilmington, NC 28405-3423
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $111 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Comfort Hotel Wilmington
Wilmington Comfort Suites
Comfort Suites Wilmington
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Being on the bottom floor was very convenient.”
 of 5 bubbles JulieL265, 20 Nov 2016 | Read review
“Quiet, clean and functional”
 of 5 bubbles bbasden, 16 Jun 2016 | Read review
“Ask if there are doing renovations on the floor you were staying.”
 of 5 bubbles privateye002, 15 May 2016 | Read review
“This room only had a queen bed. Get a room with a king if possible.”
 of 5 bubbles danah122, 22 Jul 2015 | Read review
“no good rooms here until they decide t spend some money and update this hotel.”
 of 5 bubbles O8703OMrichardc, 20 Jun 2015 | Read review
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