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Comfort Suites

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Traveller (38)
Room & Suite (32)
Dining (8)
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Overview
  • Excellent35%
  • Very good29%
  • Average22%
  • Poor5%
  • Terrible9%
Travellers talk about
“market street”(14 reviews)
“hot breakfast”(8 reviews)
“dressing area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Jun. 6Jun. 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (170)
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16
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LanguageEnglish
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Show reviews that mention
All reviewsmarket streethot breakfastdressing areabreakfast roomking suitewet barmake your own wafflesthe ground floorsmall kitchenettemicrowave and fridgeoutdoor poolfront desk staffloved this hotelwrightsville beachwould highly recommend this hotelexercise roomvisit wilmington
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11 - 15 of 168 reviews
Reviewed July 17, 2017 via mobile

We come to Wilmington every year for vacation, this was not a pleasant stay. The first night, there were people hanging all outside the property, so I held my husband tight, unaware of what was going on. We then checked in with Ayana I think...More

Thank ASpecialKindofLady
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded July 21, 2017

ASpecialKindofLady, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that...More

Reviewed July 6, 2017

Stayed here for two nights in May. Great location on a major thoroughfare and close to restaurants and downtown. Hotel is clean, front staff were very friendly and the breakfast was good with a hot breakfast. Only complaint is a little more lighting in the...More

Thank J M
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded July 7, 2017

Dear J M, It is wonderful to hear that you enjoyed your stay at the Comfort Suites Hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. Thank you so much also...More

Reviewed June 30, 2017

Thought I had found a reasonably priced franchise that would eliminate our need to research every hotel prior to making a reservation. Sadly, the Wilmington Comfort Suites failed miserably. Took me 5 minutes to find any staff and she spoke no English. Took another 20...More

Thank LadyWraith
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded July 3, 2017

Dear LadyWraith, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. Your comfort and convenience is our top priority and we are addressing your comments with our staff and re-evaluating our guest service policies to...More

Reviewed June 2, 2017

My wife and daughter and grandson checked in 6/1/2017, wife told me it was 20 minutes at the desk till someone helped her, and then it got worse!!!! Manager came to room about 9:30 am 6/2/2017 and told her someone was smoking in the room,...More

Thank David H
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded June 4, 2017

Dear David H, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. In regards to the front desk staff member I will address your concerns and make sure this behavior doesn't happen....More

Reviewed May 29, 2017 via mobile

If you are opposed to unexplained entrances into your room don't stay here! Stayed here four nights with the family for a quick getaway. They are severely understaffed or either under scheduled because they're constantly leaving a sign up at the front desk that they'll...More

1  Thank Leblancfamily
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded May 30, 2017

Dear Leblancfamily, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$100 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (38)
Room & Suite (32)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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missynee69
May 23, 2017|
AnswerShow all 3 answers
Response from TravelerDoug70 | Reviewed this property |
Comfort Suites is on one of the main streets in Wilmington. It's conveniently located to Downtown Wilmington and to Wrightsville Beach and Carolina Beach.
1
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Room Tips
"Pick a different hotel -- hotel needs a major renovation and the staff is terrible"
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"Ask for room down the end of the corridor"
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"The bottom floor rooms are not noisy even if someone is above you."
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"Being on the bottom floor was very convenient."
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