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All reviewscoast guard shipwasher and dryerthe riverhilton hotelthe cape fear riverview from the balconybuy groceriescorner storeowned condomemory foam bedbedroom carpetarea rughigh floorcondo rentalfull size appliancesliving kitchen areagreat bang for your buck
We picked up our keys at the Hilton hotel, across the street from the building where the condo was located. After mentioning that we were celebrating our anniversary, front desk clerk gave us a coupon for a free full breakfast. Also, the room was switched...More
Response from 00gc, Manager at Riverview SuitesResponded yesterday
Thank you for choosing our hotel for your anniversary celebration. We are glad you and your husband had an overall comfortable experience and that our location was ideal for your needs. That being said, I am sorry for the inconvenience you had with the cleanliness...More
The building is made up of one bedroom condos and managed by the Hilton across the street a block away. We were told there was a restaurant open for breakfast on Christmas Day. There is no restaurant in the building. We were not told of...More
Response from 00gc, General Manager at Riverview SuitesResponded 2 weeks ago
Please accept our apologies for disappointing you during your visit with us. We are sorry we did not provide you with the exemplary stay you should always expect from us. We appreciate your feedback and hope you will give us another chance to regain your...More
Check in at Hilton down the block. No onsite parking but Hilton does offer pd parking in their lot. We were pleasantly surprised to be able to walk to most everything in the historic district. On second day we had a call promoting time share...More
Response from 00gc, Manager at Riverview SuitesResponded 3 weeks ago
Thank you for taking the time to share your feedback. We are glad our location was perfect for your needs and that you were satisfied with all that we have to offer. We hope to have the honor of hosting you again soon.
Had room 310 very clean well kept condo.Very comfortable furnishings and bed. Each room has a balcony that overlooks the water. Due to the holiday many boats had Christmas lights . As the website says check in is at the Hilton-their staff were very friendly...More
Thank Ginger G
Response from 00gc, Manager at Riverview SuitesResponded 4 weeks ago
Ginger, thank you for your nice feedback about the Riverview Suites Wilmington. We are so glad to know you liked your comfortable room and had a pleasant time with us. We look forward to welcoming you again for another memorable experience.
We were in Unit 502. I learned after check in that Hilton doesn't own this property, the property has contracted with the company that owns the nearby Hilton to check people in and out. Our unit was extremely dirty. The bedroom carpet was stained, the...More
Thank Mike P
Response from 00gc, General Manager at Riverview SuitesResponded 3 December 2017
We appreciate your feedback. We strive to ensure that each guest arrives to a clean room with working fixtures. We are disappointed to see that you did not experience this standard during your stay, due to the stains in the room and burned out bulbs....More
Response from WilmingtonHiltonGM | Property representative |
All of the rooms are set up the same (queen size bed in the bedroom, a kitchen/living room area with a full-size sleeper sofa and a balcony that overlooks the Cape Fear River) but each unit is decorated to the taste of the... More
All of the rooms are set up the same (queen size bed in the bedroom, a kitchen/living room area with a full-size sleeper sofa and a balcony that overlooks the Cape Fear River) but each unit is decorated to the taste of the condo owner. Because the Riverview Suites is a condo building, there aren't any specific catering services available on-site; however, you are welcome to bring whatever food and beverages you like with you. Happy Valentine's Day! We look forward to hosting you.